Questions and Answers
What is the first action taken by Toronto Fire Communications upon hearing a MAYDAY?
What happens if Channel 16 is not available?
What is the purpose of dispatching the closest RIT apparatus and an additional alarm level?
What happens when a Firefighter declares a MAYDAY on a Channel other than the incident Channel?
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What happens when Toronto Fire Communications receives an emergency signal from a portable radio?
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What is the role of the dedicated Captain during a MAYDAY event?
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What should be done immediately if unable to establish communications with a Firefighter?
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What happens when the benchmark 'Firefighter Outside' is announced?
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Under what circumstances should Communication staff implement the MAYDAY protocol?
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What is the purpose of the Incident Commander’s and RITSO’s Quick Reference Sheet?
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What information should be transmitted after 'MAYDAY MAYDAY MAYDAY'?
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Where are the Incident Commander’s and RITSO’s Quick Reference Sheets and Operations MAYDAY Checklist placed?
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What is the primary reason for maintaining RADIO SILENCE when a MAYDAY request is received?
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Upon receiving a MAYDAY, what is the role of the dedicated Dispatcher?
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What happens if a Firefighter declares a MAYDAY on a Channel other than the incident Channel?
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What is the purpose of dispatching an additional alarm level to the Base location?
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What is the responsibility of Toronto Fire Communications upon receiving an emergency signal from a portable radio?
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What is the role of the dedicated Captain during a MAYDAY event?
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What should be done if the Incident Commander does not acknowledge the MAYDAY?
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What is the purpose of the MAYDAY protocol?
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What information should be provided when transmitting the MAYDAY signal?
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What is the role of the Incident Commander's and RITSO's Quick Reference Sheet?
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What should be done once the benchmark 'Firefighter Outside' is announced?
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Why should Communication staff implement the MAYDAY protocol?
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Study Notes
Communications Responsibilities for a Mayday
- Upon receiving a Mayday request, radio silence is maintained, and Toronto Fire Communications ensure Incident Command (IC) is aware of the Mayday.
- Toronto Fire Communications transmit a message over all channels at the incident, with alert tones, announcing the Mayday and requiring radio silence.
- If Channel 16 is available, crews (except interior crews and those involved in the Mayday) are directed to switch to Channel 16.
- If Channel 16 is not available, Command is notified, and radio silence is maintained.
- The closest RIT apparatus and an additional alarm level are dispatched to the Base location on a Strategic Channel.
- A Dispatcher is dedicated to monitor the Channel of the Mayday event.
- Another Dispatcher is dedicated to handle the emergency event.
- A Captain is dedicated to monitor both the Mayday and the emergency event.
Receiving an Emergency Signal from a Portable Radio
- Upon receiving an emergency signal from a portable radio, Toronto Fire Communications try to establish radio communication with the Firefighter to determine the nature of the emergency.
- If unable to establish communication, the Incident Commander is immediately informed of the emergency signal, and radio silence is ordered if necessary.
- The Mayday protocol is implemented as dictated by the Incident Commander or by Communication staff if the Incident Commander doesn't acknowledge the Mayday.
Mayday Protocol
- If the Incident Commander doesn't acknowledge the Mayday or an unreasonable amount of time passes without acknowledgment, Communication staff implement the Mayday protocol.
- The protocol involves transmitting "MAYDAY MAYDAY MAYDAY" followed by the last known location of the Firefighter, the apparatus and crew radio identifier, and the problem.
Concluding a Mayday
- Once the "Firefighter Outside" benchmark is announced, Toronto Fire Communications announce the conclusion of the Mayday, and all crews are asked to switch back to their original assigned Channel(s) upon the direction of the Incident Commander.
Incident Commander's and RITSO's Quick Reference Sheet and Operations Mayday Checklist
- The Incident Commander's and RITSO's Quick Reference Sheet and Operations Mayday Checklist are developed by the IMS Review Committee/Firefighter Self Survival and Rescue Program to assist in managing a Mayday situation.
- These documents highlight key points to be addressed for a successful outcome in a Mayday situation and are used to prepare and enable Incident Commanders and Officers to respond effectively.
- The Reference Sheets and Checklist are plasticized and placed in all Command vehicles and District Chief vans.
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