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Questions and Answers
Which department should you call to initiate the 3-way call?
Which department should you call to initiate the 3-way call?
- CFS support staff (correct)
- Sales department
- Customer service department
- Technical support department
What should you say to the CFS support staff when merging the call with the dealer?
What should you say to the CFS support staff when merging the call with the dealer?
- I have the dealer on the line (correct)
- I need the FEED ID
- I am calling for a client
- I need to start an inventory export
What is the purpose of asking the CFS agent for the 'FEED ID'?
What is the purpose of asking the CFS agent for the 'FEED ID'?
- To confirm the dealer's approval
- To send a ticket to help
- To initiate the inventory export (correct)
- To identify the client
Who should you CC when sending a ticket?
Who should you CC when sending a ticket?
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Which platforms should not be mentioned in the template or description of a listing?
Which platforms should not be mentioned in the template or description of a listing?
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When posting on Craigslist, should you fully rely on the new posting tool?
When posting on Craigslist, should you fully rely on the new posting tool?
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What should you do when a dealer wants to choose the automatic task for posting on Instagram?
What should you do when a dealer wants to choose the automatic task for posting on Instagram?
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What is the recommended approach for posting on Google?
What is the recommended approach for posting on Google?
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Is there a control metric for GVL?
Is there a control metric for GVL?
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