Mastering the Growth Equation for Sales Success
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Questions and Answers

What is the willingness that top salespeople share?

  • To rely on others to take responsibility
  • To avoid taking responsibility
  • To take responsibility for their strengths
  • To take responsibility for their weaknesses (correct)

What is the name of the motivational speaker and author mentioned in the text?

  • Greg Willingham
  • Jack Smith
  • Marcus Buckingham (correct)
  • John Doe

Where did the author meet their first sales mentor?

  • At Marriott (correct)
  • At a networking event
  • Online
  • At a conference

What was the consequence of being late to sales meetings?

<p>No customers for the day (C)</p> Signup and view all the answers

What happened to a colleague's car in the parking lot?

<p>A company bulldozer rammed into it (C)</p> Signup and view all the answers

What was the author's eventual position at Marriott?

<p>Top salesperson (C)</p> Signup and view all the answers

What is the main idea behind Greg's third rule of sales encounters?

<p>To understand the real reason behind a customer's decision not to buy and learn from it (C)</p> Signup and view all the answers

What is the universal truth referred to as according to the passage?

<p>The Growth Equation (D)</p> Signup and view all the answers

Why is a commitment to growth necessary in selling with heart?

<p>Because it creates more authentic relationships and deeper connections (B)</p> Signup and view all the answers

What is the main difference between people with a fixed mindset and those with a growth mindset?

<p>Their ability to learn from failures (B)</p> Signup and view all the answers

What do people with a fixed mindset often do to mask their deficiencies?

<p>They try to mask their deficiencies with false bravado (D)</p> Signup and view all the answers

What did the author learn from Greg?

<p>The three rules of sales encounters, including taking responsibility for actions (B)</p> Signup and view all the answers

What is the outcome of taking a good look at one's habits and being vulnerable enough to admit what's working and what isn't?

<p>One learns and grows (D)</p> Signup and view all the answers

What do high achievers possess, according to Carol Dweck?

<p>Intelligence, talent, and a commitment to growth and continual learning (D)</p> Signup and view all the answers

What is the result of surrounding oneself with others who have committed to growth?

<p>One's connections become deeper and their paycheck increases (D)</p> Signup and view all the answers

What is the quoted phrase from Albert Einstein in the passage?

<p>We cannot solve our problems with the same thinking we used when we created them. (C)</p> Signup and view all the answers

What is the hallmark of those with a growth mindset?

<p>A passion for stretching themselves (D)</p> Signup and view all the answers

How many years of formal education did Benjamin Franklin have?

<p>Less than two years (A)</p> Signup and view all the answers

What was the name of the club formed by Benjamin Franklin in 1727?

<p>The Junto (A)</p> Signup and view all the answers

What was the problem with the author's friend Cindy?

<p>She was always complaining (C)</p> Signup and view all the answers

What is the key to mastering the Growth Equation?

<p>Commitment to growth and forming bonds with growth-minded colleagues (C)</p> Signup and view all the answers

What did Linda blame for her lack of sales?

<p>The prospects (A)</p> Signup and view all the answers

What was Linda's position in the sales team before the seminar?

<p>Bottom 10 (A)</p> Signup and view all the answers

What did Linda achieve two weeks after the seminar?

<p>She moved to number 2 (C)</p> Signup and view all the answers

What was Linda doing when the author saw her after the seminar?

<p>Writing her speech (C)</p> Signup and view all the answers

What is a characteristic of people with a fixed mindset?

<p>They blame external circumstances for their lack of success (B)</p> Signup and view all the answers

What is the primary reason top salespeople never blame external factors for their lack of success?

<p>They take responsibility for their own success (A)</p> Signup and view all the answers

What is the result of not taking responsibility for one's own success in an organization?

<p>It can prevent an otherwise talented salesperson from growing (D)</p> Signup and view all the answers

What is the main issue with blaming external factors, according to the author?

<p>It prevents learning and growth (D)</p> Signup and view all the answers

What is the alternative to saying 'They didn't have the money'?

<p>I didn't show them the value (C)</p> Signup and view all the answers

What is the author's advice to take more responsibility immediately?

<p>Change your self-talk and the questions you ask yourself (C)</p> Signup and view all the answers

What is the consequence of playing the blame game in an organization?

<p>It can mean the death of an organization (D)</p> Signup and view all the answers

What is the author's main point about excellence?

<p>It's difficult to achieve (C)</p> Signup and view all the answers

Who is responsible for providing mentorship and accountability in an organization?

<p>Leadership (B)</p> Signup and view all the answers

What is the author's advice when someone says 'They're indecisive'?

<p>Look for ways to improve the sales approach (B)</p> Signup and view all the answers

What is the author's main point about excuses?

<p>They're almost always your enemy (A)</p> Signup and view all the answers

What is the author's default mechanism when something goes wrong?

<p>Blame (A)</p> Signup and view all the answers

Why does the author seek advice from many people?

<p>To have someone to blame if the advice doesn't work out (A)</p> Signup and view all the answers

What does the use of words like 'He', 'She', and 'They' suggest?

<p>That someone else is in control (A)</p> Signup and view all the answers

What did Buzzcut Bruce's questioning style resemble?

<p>An interrogation (A)</p> Signup and view all the answers

What is the problem with asking questions without genuine curiosity?

<p>It may come across as an interrogation (C)</p> Signup and view all the answers

What is the benefit of being more interested than interesting?

<p>It makes the speaker look smarter (B)</p> Signup and view all the answers

What do curious salespeople do before meeting a prospect?

<p>They research the prospect's company (C)</p> Signup and view all the answers

What do curious salespeople want to understand about their customers?

<p>Their inner worlds (B)</p> Signup and view all the answers

How do curious salespeople react to objections?

<p>They ask questions to understand the objection (A)</p> Signup and view all the answers

What are curious neuroscientists studying?

<p>The impact of curiosity on the brain (B)</p> Signup and view all the answers

What is the importance of reading news like The Wall Street Journal or The New York Times daily according to Eric White?

<p>To understand the customer's politics, business, and economy (A)</p> Signup and view all the answers

What is the author's suggestion to 'amp up curiosity'?

<p>Read news and engage with challenging material daily (D)</p> Signup and view all the answers

What did Maria João Pires realize during her performance at Amsterdam's Royal Concertgebouw?

<p>She had prepared to play the wrong concerto (B)</p> Signup and view all the answers

What does mastery allow top salespeople to do?

<p>Listen with their heart, pivot when necessary, and teach others (C)</p> Signup and view all the answers

What is one shortcut to mastery mentioned in the passage?

<p>Seeking feedback (B)</p> Signup and view all the answers

What is Barry's attitude towards improvement?

<p>He is skilled but not interested in improving (C)</p> Signup and view all the answers

What is required for mastery according to the passage?

<p>Time, practice, and taking on new challenges (D)</p> Signup and view all the answers

Why is feedback important for mastery?

<p>It powers performance and growth (A)</p> Signup and view all the answers

What is one key aspect of 'unconscious mastery'?

<p>Performing without thinking about the details (C)</p> Signup and view all the answers

What is the result of surrounding oneself with people who have different opinions?

<p>Growth and learning (B)</p> Signup and view all the answers

What might achieving success mean to others?

<p>Having time to do charity work and spending more time with family (A)</p> Signup and view all the answers

Why is it hard for many people to accept responsibility?

<p>Because they are not used to taking the blame off themselves since childhood (C)</p> Signup and view all the answers

What was the author's goal for the New Year?

<p>$100,000 and a white BMW (D)</p> Signup and view all the answers

How much did the author make the year before they set the goal of $100,000?

<p>$29,050 (D)</p> Signup and view all the answers

What did Greg ask the author after the author shared their goal?

<p>What did you make last year? (C)</p> Signup and view all the answers

What was the equivalent value of $100,000 in today's money?

<p>$500,000 (C)</p> Signup and view all the answers

What happens when someone does not accept valuable feedback?

<p>They cannot grow (A)</p> Signup and view all the answers

What is essential for achieving higher levels of performance?

<p>Working with mentors (C)</p> Signup and view all the answers

What is the ideal ratio of positive-to-negative advice?

<p>6-1 (A)</p> Signup and view all the answers

What is the benefit of finding a mentor who gently tells you how to improve?

<p>Your brain will be more receptive to areas where you need to improve (D)</p> Signup and view all the answers

What is the maximum number of things one should focus on at a time?

<p>3 (A)</p> Signup and view all the answers

What is the 'information gap' theory developed by George Loewenstein?

<p>The difference between what we know and what we want to know (D)</p> Signup and view all the answers

What is the purpose of feedback?

<p>To know what you’re doing well and what you’re doing poorly (B)</p> Signup and view all the answers

Why is it essential to let the person giving you feedback know your goals?

<p>So they can understand what you want to achieve (A)</p> Signup and view all the answers

What was the author's husband's criticism about the author?

<p>She didn't know much about the world (C)</p> Signup and view all the answers

What did the author's husband mean by 'You're a Ferrari on crap gas'?

<p>You're very smart but lack knowledge (C)</p> Signup and view all the answers

What should a good mentor do when giving feedback?

<p>Tell you what you did right first, then what you did wrong (C)</p> Signup and view all the answers

What is the 'Hotel Theory of Learning'?

<p>Before something can check in, something else has to check out (A)</p> Signup and view all the answers

What is the result of not accepting valuable feedback and not growing?

<p>You will destroy your relationships, and your chance at growth (C)</p> Signup and view all the answers

What is the expression in golf that is similar to feedback in sales?

<p>The Swing Thought (B)</p> Signup and view all the answers

What did the author start doing after her husband's criticism?

<p>Started reading newspapers, The New Yorker, and more (D)</p> Signup and view all the answers

Why is it important for salespeople to be knowledgeable about current events?

<p>To build credibility and rapport with customers (D)</p> Signup and view all the answers

What has changed about the way customers get information about products?

<p>They have many ways to research products, including video demos and Yelp reviews (C)</p> Signup and view all the answers

What is necessary for credibility as a salesperson?

<p>Knowledge of current events and the product (B)</p> Signup and view all the answers

What was the outcome of the author's decision to broaden her knowledge?

<p>Her relationships, self-esteem, and business grew (B)</p> Signup and view all the answers

Why is curiosity an important trait for an engaged citizen and an interesting person?

<p>It allows you to stay informed about the world (C)</p> Signup and view all the answers

What can 'success' mean to different people?

<p>All of the above (D)</p> Signup and view all the answers

What is the main challenge in accepting responsibility?

<p>It is a natural tendency for many people to blame others (B)</p> Signup and view all the answers

What is the purpose of being clear about what you want to achieve?

<p>To get specific feedback (B)</p> Signup and view all the answers

What is one behavior that many people carry into adulthood?

<p>Blaming others for their mistakes (B)</p> Signup and view all the answers

What did Greg do to help the author get comfortable with accepting responsibility?

<p>He helped the author set a specific goal (A)</p> Signup and view all the answers

What is the equivalent value of $100,000 in today's money?

<p>About $500,000 (D)</p> Signup and view all the answers

What did the author want to achieve in the New Year?

<p>All of the above (D)</p> Signup and view all the answers

What did the author make the year before they set the goal of $100,000?

<p>$29,050 (C)</p> Signup and view all the answers

What was the author's goal for the New Year?

<p>To earn $100,000 (D)</p> Signup and view all the answers

What is the main idea behind the story about Greg and the author?

<p>The importance of accepting responsibility (C)</p> Signup and view all the answers

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