3 Questions
What should leaders avoid when implementing a new program?
Asking their people to do too many things
What should leaders do when asking for actions to change behavior?
Be specific in asking for actions that are replicable and measurable
What factors should be considered when trying to change behavior?
Values, interests, skills, culture, norms, incentives, tools, knowledge, and systems
Study Notes
- Leaders should avoid asking their people to do too many things for a new program to be successful.
- People are more likely to adopt one or two behaviors than 15.
- Start by picking the fewest number of high-leverage actions.
- Be specific in asking for actions that are replicable and measurable.
- Avoid making simplistic assumptions about why people are resistant to change.
- People do what they do for a variety of reasons.
- Consider values, interests, skills, culture, norms, incentives, tools, knowledge, and systems when trying to change behavior.
- There isn't a clear strategy for changing minds and behavior.
- Shrink the request and clarify the required actions to increase the likelihood of people acting.
- Avoid using phrases like "the only reason they..." or "the one thing we need to do is..."
"Mastering the Art of Behavior Change: Test Your Knowledge!" Are you a leader looking to implement a new program? Or perhaps you're interested in learning more about how to effectively change behavior in others? This quiz will test your knowledge on key strategies for successful behavior change, including avoiding overwhelming requests, being specific in your asks, and considering various factors that influence behavior. Don't fall for simplistic assumptions or phrases - take this quiz to see if you have what it takes to master the art of
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