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Questions and Answers
Which industries use quality assurance?
Which industries use quality assurance?
- Service only
- Healthcare and education
- Manufacturing and service (correct)
- Manufacturing only
What is the core purpose of quality assurance?
What is the core purpose of quality assurance?
- To reduce costs
- To detect defects after production
- To improve customer satisfaction
- To prevent mistakes and defects (correct)
What does ISO 9000 define quality assurance as?
What does ISO 9000 define quality assurance as?
- Ensuring customer satisfaction
- Providing confidence that quality requirements will be fulfilled (correct)
- Detecting defects in products and services
- Managing quality control processes
How does quality assurance differ from quality control?
How does quality assurance differ from quality control?
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What is the defect prevention aspect of quality assurance referred to as?
What is the defect prevention aspect of quality assurance referred to as?
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