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10 Questions

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Mastering Professional Emailing

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Questions and Answers

Which of the following is NOT a key technique for effective professional emailing?

Saluting people using their names whenever possible

Using informal greetings like 'Hi' or 'Hey' (correct)

Keeping the message short and simple

Using a clear and descriptive subject line

What should be included in the opening message of a professional email?

Detail any action the reader should take

Refer to a previous letter, document, contact, meeting, etc. (correct)

Provide all relevant details

Ask a question

How should information be organized in a professional email?

Separate info paragraphs (correct)

Use informal language

Include all details in a single paragraph

Provide a logical flow

What should be included in the closing of a professional email?

A positive and friendly note Signup and view all the answers

Which of the following is NOT a convention for professional emailing?

Using informal language Signup and view all the answers

Which of the following is NOT a recommended salutation for a professional email?

Hey Signup and view all the answers

What should you do in the opening greeting of a professional email?

Use the recipient's full name Signup and view all the answers

What should you include in the closing of a professional email?

A positive and friendly closing Signup and view all the answers

What is the purpose of the opening message in a professional email?

To refer to a previous letter or contact Signup and view all the answers

What is the recommended length for the opening message in a professional email?

One paragraph Signup and view all the answers