Mastering Professional Emailing
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Questions and Answers

Which of the following is NOT a key technique for effective professional emailing?

  • Saluting people using their names whenever possible
  • Using informal greetings like 'Hi' or 'Hey' (correct)
  • Keeping the message short and simple
  • Using a clear and descriptive subject line

What should be included in the opening message of a professional email?

  • Detail any action the reader should take
  • Refer to a previous letter, document, contact, meeting, etc. (correct)
  • Provide all relevant details
  • Ask a question

How should information be organized in a professional email?

  • Separate info paragraphs (correct)
  • Use informal language
  • Include all details in a single paragraph
  • Provide a logical flow

What should be included in the closing of a professional email?

<p>A positive and friendly note (D)</p> Signup and view all the answers

Which of the following is NOT a convention for professional emailing?

<p>Using informal language (D)</p> Signup and view all the answers

Which of the following is NOT a recommended salutation for a professional email?

<p>Hey (C)</p> Signup and view all the answers

What should you do in the opening greeting of a professional email?

<p>Use the recipient's full name (A)</p> Signup and view all the answers

What should you include in the closing of a professional email?

<p>A positive and friendly closing (D)</p> Signup and view all the answers

What is the purpose of the opening message in a professional email?

<p>To refer to a previous letter or contact (A)</p> Signup and view all the answers

What is the recommended length for the opening message in a professional email?

<p>One paragraph (D)</p> Signup and view all the answers

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