Mastering Professional Communication in the Digital Age
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Questions and Answers

Which of the following is NOT a factor in professional communication in a digital, social, mobile world?

  • The need to consider cultural differences in communication
  • The importance of maintaining a professional tone in all communication
  • The use of emojis and slang in formal communication (correct)
  • The need to use appropriate channels for different types of communication

Which of the following is an example of asynchronous communication?

  • An email (correct)
  • A phone call
  • A video conference
  • An instant message chat

What is the benefit of using digital tools for professional communication?

  • It reduces the need for clear and concise communication
  • It allows for communication with individuals in different time zones (correct)
  • It eliminates the need for face-to-face communication
  • It allows for more casual communication with colleagues

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