Mastering Group Decision Making
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Questions and Answers

According to the text, why is expertise considered to be emerging from social relationships in knowledge-intensive settings?

  • Because social relationships are the only way to obtain credentials as an expert.
  • Because individuals are not capable of acquiring expertise on their own.
  • Because experts in these settings transcend established procedures and share information. (correct)
  • Because expertise is only relevant in social contexts.
  • Study Notes

    • Group decision making involves a series of phases.
    • B.A. Fisher proposed a model with four phases: orientation, conflict, emergence, and reinforcement.
    • The orientation phase involves becoming acquainted with the problem and each other.
    • The conflict phase involves presenting and debating possible solutions.
    • The emergence phase involves reaching consensus.
    • The reinforcement phase involves supporting the decision.
    • Stage models assume a rigid and unitary sequence of group activities.
    • Some theorists object to phase models and argue for variation depending on the decision being made.
    • Poole and his colleagues developed a multiple sequence model for decision paths.
    • The three major types of group decision paths are presented in Table 8.

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    Description

    Test your knowledge on group decision making with this quiz! Learn about the phases proposed by B.A. Fisher and understand the different types of decision paths presented by Poole and his colleagues. Discover the strengths and weaknesses of stage models and explore how they differ from multiple sequence models. Keywords: group decision making, phases, consensus, conflict, models, decision paths.

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