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Questions and Answers
According to the text, why is expertise considered to be emerging from social relationships in knowledge-intensive settings?
According to the text, why is expertise considered to be emerging from social relationships in knowledge-intensive settings?
- Because social relationships are the only way to obtain credentials as an expert.
- Because individuals are not capable of acquiring expertise on their own.
- Because experts in these settings transcend established procedures and share information. (correct)
- Because expertise is only relevant in social contexts.
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Study Notes
- Group decision making involves a series of phases.
- B.A. Fisher proposed a model with four phases: orientation, conflict, emergence, and reinforcement.
- The orientation phase involves becoming acquainted with the problem and each other.
- The conflict phase involves presenting and debating possible solutions.
- The emergence phase involves reaching consensus.
- The reinforcement phase involves supporting the decision.
- Stage models assume a rigid and unitary sequence of group activities.
- Some theorists object to phase models and argue for variation depending on the decision being made.
- Poole and his colleagues developed a multiple sequence model for decision paths.
- The three major types of group decision paths are presented in Table 8.
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