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Questions and Answers
Which of the following is an example of an operational error that can result in a financial loss to the company during the final mile stage of the shipping process?
Which of the following is an example of an operational error that can result in a financial loss to the company during the final mile stage of the shipping process?
- Delivering packages to the wrong location
- Failing to obtain customer signatures
- Leaving packages without customer authorization
- All of the above (correct)
What is the purpose of the delivery stage in the shipping process?
What is the purpose of the delivery stage in the shipping process?
- To deliver packages to the receivers (correct)
- To obtain proof of delivery
- To obtain customer signatures
- To load shipments onto vehicles
Which of the following is NOT an example of an operational error during the final mile stage?
Which of the following is NOT an example of an operational error during the final mile stage?
- Leaving packages without customer authorization
- Obtaining customer signatures (correct)
- Dropping off packages without receiving a signature
- Delivering packages to the wrong location
What can happen if packages are delivered without proper proof of delivery during the final mile stage?
What can happen if packages are delivered without proper proof of delivery during the final mile stage?
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Why is it important for drivers to obtain customer signatures during the final mile stage?
Why is it important for drivers to obtain customer signatures during the final mile stage?
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