Mastering Digital Decorum

Only express online that which you would also express in person = Rule about online communication Don't use all caps, except in very rare circumstances = Rule about digital writing Don't share others' information without their permission = Rule about privacy Don't spread false information = Rule about online honesty

Professionalism = Using proper email language conveys a professional image Efficiency = Emails that get to the point are more effective Protection from liability = Employee awareness of email risks can protect the company from law suits

Digital etiquette = Rules and guidelines for appropriate behavior online Email etiquette = Specific rules for using email in a professional setting Company = An organization that needs to convey a professional image and protect itself from liability

<p>Be concise and to the point = An email should not be longer than necessary Remember that reading an e-mail is harder than reading printed communications = Emails require more effort to understand A company needs to implement etiquette rules = There are specific reasons for having email etiquette</p> Signup and view all the answers

<p>Don't use all caps = Using capital letters is equivalent to shouting online Efficient emails = Emails that are effective and get straight to the point Reading an e-mail is harder than reading printed communications = Digital communication requires more effort to understand</p> Signup and view all the answers