Email and Messaging Skills for Students

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Questions and Answers

What is the proper courtesy title to use for a married woman?

Ms.

Mrs. (correct)

Mx.

Miss

Which component is NOT part of the organizational structure of a professional e-mail?

Summary (correct)

Closing

Message

Opening

What is the recommended way to format paragraphs in a professional e-mail?

Align text to the right

Use bullet points exclusively

Align text to the left with a blank line between paragraphs (correct)

Indent each paragraph

In the closing of a professional e-mail, which of the following should you avoid?

Saying thank you in advance Signup and view all the answers

Which of the following statements describes the message component of a professional e-mail?

It may use bullets or numbers for clarity. Signup and view all the answers

What is an appropriate way to check the clarity of your e-mail?

Ask a colleague for feedback before sending. Signup and view all the answers

Which greeting should be avoided in a professional e-mail?

To whom it may concern, Signup and view all the answers

What should be included in your e-mail signature?

Your full name and contact details Signup and view all the answers

What is the correct format for a student's e-mail address at SAIT?

<a href="mailto:[email protected]">[email protected]</a> Signup and view all the answers

Which of the following best describes 'Netiquette' in the context of e-mail?

Following specific guidelines for preparing and managing e-mails Signup and view all the answers

What is the primary purpose of a subject line in a professional e-mail?

To summarize the content of the e-mail Signup and view all the answers

What is the appropriate way to greet someone in a professional e-mail?

Dear Mr. Signup and view all the answers

What access information is required to log into your SAIT e-mail account?

Student ID Number and your birth date expressed as a six-digit number Signup and view all the answers

What is a recommended guideline for the subject line of an e-mail?

Capitalize only words that are four or more letters Signup and view all the answers

Which e-mail feature allows you to track if a recipient has opened your message?

Add a read receipt Signup and view all the answers

Which of the following is NOT typically considered part of e-mail netiquette?

Writing in all capital letters Signup and view all the answers

What is the correct format for the subject line in the e-mail activity?

Initial caps of words four or more letters Signup and view all the answers

Which of the following should be included in the e-mail's closing?

A closing phrase such as 'Yours truly', but it is not required Signup and view all the answers

What aspect of grammar should be double-checked before sending the e-mail?

Grammar, spelling, and punctuation Signup and view all the answers

How should the main body of the e-mail be structured?

Opening paragraph, body message, and closing paragraph Signup and view all the answers

What should you do with your SAIT student schedule in Outlook?

Share it for a month chosen by the instructor Signup and view all the answers

Which detail is important to mention in the e-mail message regarding your previous e-mail experience?

Grammar and capitalization practices Signup and view all the answers

What is required when submitting your completed answers?

To include a read receipt Signup and view all the answers

Which of the following describes an acceptable salutation in the e-mail?

Dear [Instructor's Name], Signup and view all the answers

Study Notes

Electronic Messaging

Used to exchange messages
SAIT account accessed through student ID and password
SAIT email address: [email protected]
Instructor email address: [email protected]

E-mail Etiquette

Write professional emails with specific subject lines
Use formal salutations: "Dear", "Hello", "Hi" followed by a comma
Use courtesy titles: Mr., Mrs., Ms., Miss, Mx.
Organize message with three parts: opening, message, closing
Include a blank line between paragraphs
Text must be to the left margin
Use bullets or numbered lists when possible
Sign your name at the end of the email with contact information
Include an email signature
Proofread emails for grammar, capitalization, spelling and punctuation
Avoid using all caps
Attach files as requested
Include read receipts

Outlook Calendar

Enter your SAIT student schedule in Outlook
Be prepared to share your calendar for a chosen month

E-mail Activity

Submit a practice email to your instructor following instructions found in the D2L Module 3.
Submit answers to the E-mail at SAIT Questions file found on D2L.
Save the file as SAIT E-mail Lastname.
Attach your completed file to the email.
Use the subject line: SAIT E-mail (Section X)
Indicate how you have used email in the past, including applications and recipients.
Explain if you use correct grammar and capitalization in your emails.
Discuss how your communication will change when interacting with SAIT instructors and staff.

E-mail Activity Marking Guidelines

Subject line should be in title case with capitalized words of four or more letters.
Salutations should include "Hi", "Hello", or "Dear" followed by a comma.
Email should be organized into an opening, message, and closing paragraph.
A closing is not required but a student's name and contact information should be included.
A file should be attached.
A read receipt should be included.

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Description

This quiz covers essential skills for effective electronic messaging and email etiquette, alongside the use of Outlook Calendar. Students will learn how to communicate professionally via email, organize their messages, and manage their schedules. Perfect your email practices and ensure clarity in communication.