Podcast
Questions and Answers
Which option for syncing the CRM calendar with Google Calendar blocks time off in CRM for events created in Google Calendar without existing contacts in the CRM?
Which option for syncing the CRM calendar with Google Calendar blocks time off in CRM for events created in Google Calendar without existing contacts in the CRM?
- One-way sync
- Smart sync (correct)
- None of the above
- Disable trigger sync
What does the availability setup involve?
What does the availability setup involve?
- None of the above
- Setting up payment options
- Selecting a custom form
- Setting up office hours (correct)
What is the purpose of the form setting option?
What is the purpose of the form setting option?
- To set up payment options
- To select a custom form (correct)
- None of the above
- To set up office hours
Which payment option can be used for charging clients for appointments?
Which payment option can be used for charging clients for appointments?
What options are available for notifications and confirmations?
What options are available for notifications and confirmations?
What is the purpose of the unassigned calendar?
What is the purpose of the unassigned calendar?
What happens when someone books an appointment?
What happens when someone books an appointment?
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Study Notes
Setting up a CRM Calendar: Step-by-Step Guide
- Three options for syncing CRM calendar with Google Calendar: one-way, disable trigger, and smart sync.
- Smart sync blocks time off in CRM calendar for events created in Google Calendar without existing contacts in the CRM.
- Availability setup involves selecting slot duration, slot interval, buffer duration, appointment per slot, appointment per day, scheduling notice, and date range.
- Office hours can be set up with the option to add multiple shift hours and apply them to all days in one click.
- Form setting option allows for selecting a custom form and enabling sticky contacts for automatic filling of basic information.
- Stripe payment option can be used for charging clients for appointments.
- Notification and additional options include new appointment notification emails, auto-confirmation of appointments, and rescheduling/cancellation options.
- Meta pixel ID and custom code options are available for further customization.
- Form submissions can be customized with a thank you message or redirect to a URL.
- Unassigned calendar allows for one user to take the call from the lead while team calendar can have multiple users attending calls.
- When someone books an appointment, they fill out a form with their information and schedule the meeting.
- Contact support for any questions or concerns.
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