14 Questions
Which characteristic is important for virtual assistants to practice in order to be productive while working from home?
Self-discipline
What can distract virtual assistants while working from home?
Interruptions from family and friends
What is the responsibility of virtual assistants towards their clients?
Doing the right thing by the client
Which of the following is NOT a reason why being organized is important when using the CRM?
It helps you find good videos on YouTube.
What will happen if you get sloppy with the CRM?
You will lose your job.
What should you do if your client already has everything organized in the CRM?
Explore and learn where everything is.
Which of the following is NOT a characteristic of being coachable?
Taking constructive criticism personally
What is the importance of responsiveness in a remote work setting?
It helps build a good relationship with clients
Why is it important to acknowledge every message from a client?
To avoid confusion and frustration
What should you do if you don't know the answer to a client's question or the work is not done?
Acknowledge the message and tell them you will get back to them
What is the importance of properly closing every chat or conversation with a client?
To show attention to detail and quality work
What is the consequence of a VA not paying attention to what the client wants done and how?
The client will lose trust in the VA
What should a VA do if they are unable to complete a task and cannot contact the client immediately?
Continue attempting to find a solution independently
Why do clients hire VAs who are organized?
To handle their own mess
"Closing Conversations: How to End Chats and Conversations Professionally Quiz" Test your knowledge on proper ways to close chats and conversations with clients. Learn essential phrases and techniques for ending discussions effectively. Master the art of concluding conversations professionally with this quiz.
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