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Mastering Professional Conversation Closures

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Mastering Professional Conversation Closures

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Questions and Answers

Which characteristic is important for virtual assistants to practice in order to be productive while working from home?

Independence

Flexibility

Self-discipline (correct)

Productivity

What can distract virtual assistants while working from home?

Pets

Interruptions from family and friends (correct)

Listening to music

Watching TV

What is the responsibility of virtual assistants towards their clients?

Showing up for work

Doing housework

Doing the right thing by the client (correct)

Running errands

Which of the following is NOT a reason why being organized is important when using the CRM?

It helps you find good videos on YouTube. Signup and view all the answers

What will happen if you get sloppy with the CRM?

You will lose your job. Signup and view all the answers

What should you do if your client already has everything organized in the CRM?

Explore and learn where everything is. Signup and view all the answers

Which of the following is NOT a characteristic of being coachable?

Taking constructive criticism personally Signup and view all the answers

What is the importance of responsiveness in a remote work setting?

It helps build a good relationship with clients Signup and view all the answers

Why is it important to acknowledge every message from a client?

To avoid confusion and frustration Signup and view all the answers

What should you do if you don't know the answer to a client's question or the work is not done?

Acknowledge the message and tell them you will get back to them Signup and view all the answers

What is the importance of properly closing every chat or conversation with a client?

To show attention to detail and quality work Signup and view all the answers

What is the consequence of a VA not paying attention to what the client wants done and how?

The client will lose trust in the VA Signup and view all the answers

What should a VA do if they are unable to complete a task and cannot contact the client immediately?

Continue attempting to find a solution independently Signup and view all the answers

Why do clients hire VAs who are organized?

To handle their own mess Signup and view all the answers