Mastering Control

A process of comparing performance with standard

A process of monitoring activities and taking action to correct significant variations (correct)

A process of measuring performance and taking appropriate managerial action

A process of defining objectives and setting standards

Define objectives, measure performance, compare performance with standard, take appropriate managerial action (correct)

Set objectives, measure performance, compare performance with standard, take appropriate managerial action

Define objectives, set standards, monitor activities, take corrective action

Set standards, measure performance, compare performance with objectives, take corrective action

To ensure corrective action is taken quickly to avoid wasting effort and resources (correct)

To compare performance with objectives

To measure performance against set standards

To set objectives and standards for performance