Mastering Communication Skills

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Questions and Answers

What does the word 'communication' mean?

To ask for things
To persuade someone
To respond to others
To share (correct)

Which of the following is NOT mentioned as a habit that develops over time in communication?

The way you respond to other people
The way you persuade others (correct)
The way you speak
The way you ask for things

What does the text suggest about communication at work?

It requires a different approach than communication at home (correct)
It is similar to communication at college or university
It is not important for professional success
It is the same as communication in personal relationships

What are the 7 C's of Effective Communication mentioned in the text?

Conciseness, Clarity, Confidence, Courtesy, Coherence, Cohesion, Consistency (D) Signup and view all the answers

What are some barriers to communication mentioned in the text?

Language differences (C) Signup and view all the answers

What are the contents of UNIT I in the Communication Skills course?

<ol> <li>Introduction and Definition 2. Importance of Communication 3. Process of communication 4. Barriers to Communication 5. 7 C’s of Effective Communication 6. Non-verbal Communication.</li> </ol> Signup and view all the answers

How does communication at work differ from communication at home or college?

Speaking and writing at work needs a different approach compared to communication at home or college. Signup and view all the answers

Where does the word 'communication' originate from?

The word 'communication' originates from the Latin word 'Communico' or 'Communicare' which means 'to share'. Signup and view all the answers

What does the text suggest about developing habits in communication?

Over the years, individuals develop habits in the way they speak, respond to others, ask for things, try to persuade, and react when faced with refusal. Signup and view all the answers

Why might someone need to change their communication habits at work?

To communicate effectively at work, individuals may need to change some of their communication habits from what they have been using at home or college. Signup and view all the answers