Communication Skills - IT Unit 1
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Questions and Answers

What are the key components of the communication cycle?

  • Sender, Message, Receiver, Outcome, Time
  • Sender, Medium, Audience, Feedback, Action
  • Sender, Message, Channel, Receiver, Feedback (correct)
  • Sender, Content, Reception, Feedback, Context
  • What method is best for communicating the same message to many people at once?

  • Phone Call
  • Face-to-face Conversation
  • Notices or Posters (correct)
  • Email
  • Which of the following is NOT a type of verbal communication?

  • Non-verbal Communication (correct)
  • Public Communication
  • Written Communication
  • Interpersonal Communication
  • What is a significant disadvantage of verbal communication?

    <p>Confusion can arise from the use of unclear words.</p> Signup and view all the answers

    What is the role of feedback in communication?

    <p>It completes the communication cycle by showing the receiver's understanding.</p> Signup and view all the answers

    How can posture contribute to non-verbal communication?

    <p>It can indicate feelings such as confidence or weakness.</p> Signup and view all the answers

    Which type of verbal communication involves two people discussing an assignment?

    <p>Interpersonal Communication</p> Signup and view all the answers

    Which of the following is an advantage of verbal communication?

    <p>It is an easy way to convey information.</p> Signup and view all the answers

    Study Notes

    Communication Overview

    • Communication is the exchange of information through signs, signals, speaking, writing, or other mediums.

    Parts of Communication

    • Transmitting: The sender shares the message via a chosen medium.
    • Listening: The receiver interprets the conveyed message.
    • Feedback: The receiver communicates understanding back to the sender, completing the communication cycle.

    Communication Cycle Elements

    • Sender: Initiator of the communication.
    • Message: The information intended to be conveyed.
    • Channel: The medium used to transmit the message.
    • Receiver: The individual who receives and interprets the message.
    • Feedback: The response from the receiver acknowledging the message.

    Effective Group Communication

    • Notices or posters are effective for disseminating the same message to a large audience.

    Types of Verbal Communication

    • Interpersonal communication: Example - Two friends discussing homework.
    • Written communication: Example - Writing a letter to grandmother to inquire about her health.
    • Small group communication: Example - Press conferences.
    • Public communication: Example - Election campaigns.

    Advantages of Verbal Communication

    • Ease of use allows for straightforward interactions.
    • Quick responses facilitate dynamic engagement.
    • Flexibility to adjust communication based on feedback received.

    Disadvantage of Verbal Communication

    • Dependency on spoken or written words can lead to confusion; clarity is necessary for understanding meaning.

    Types of Non-Verbal Communication

    • Facial Expressions: Communicate emotions such as happiness or anger.
    • Posture: Conveys confidence; upright posture signals confidence, while slumped posture indicates weakness.
    • Gestures/Body Language: Use of physical movements to express ideas, such as raising a hand to ask a question in class.

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    Description

    Explore the fundamentals of communication in this quiz covering key concepts from Information Technology Unit 1. Test your understanding of the definition, parts, and processes involved in effective communication. Perfect for students seeking to improve their communication abilities in a technological context.

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