Mastering Communication in Professional Development
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Questions and Answers

What are the types of communication in IT?

  • Online Collaborative Environments, Email, Chat
  • Visual, Phone, Written Reports
  • Visual, Written, Group/Meeting
  • Phone, Teleconferencing, Email, Chat (correct)

    • What is one of the good email habits mentioned?

  • Including personal opinions
  • Using a professional tone (correct)
  • Writing lengthy emails
  • Using abbreviations and acronyms

    • What is one of the forms of communication mentioned as important in practice?

  • SMS
  • Business letters (correct)
  • Presentations
  • Written Reports

    • What is emphasized as a skill that should not be better than communication skills?

    <p>Interpersonal skills (B)</p> Signup and view all the answers

    What is the lecture about?

    <p>Communication with Clients (A)</p> Signup and view all the answers

    What is the importance of communication in IT?

    <p>It is very important (C)</p> Signup and view all the answers

    What are some types of communication mentioned in the lecture?

    <p>All of the above (D)</p> Signup and view all the answers

    What is one of the good email habits mentioned in the lecture?

    <p>Being concise and clear (D)</p> Signup and view all the answers

    What is one of the forms of communication mentioned as important in practice?

    <p>Presentations (B)</p> Signup and view all the answers

    What skill is emphasized as being equally important, if not more important, than any other skill?

    <p>Interpersonal skills (D)</p> Signup and view all the answers

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