Mastering Best Practices
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Questions and Answers

Which of the following statements best describes a best practice?

  • A method or technique that is used to standardize business process documentation
  • A method or technique that is widely accepted as superior to other alternatives (correct)
  • A method or technique that is based on self-assessment or benchmarking
  • A method or technique that is mandatory by law or ethics

    • What is the purpose of using best practices?

  • To balance the unique qualities of an organization
  • To maintain quality as an alternative to legislated standards (correct)
  • To comply with legal or ethical requirements
  • To standardize business process documentation

    • Which management standards commonly incorporate best practices?

  • ISO 20000 and ISO 31000
  • ISO 45001 and ISO 22301
  • ISO 9000 and ISO 14001 (correct)
  • ISO 27001 and ISO 50001

    • What do some consulting firms specialize in related to best practices?

    <p>Offering ready-made templates to standardize business process documentation</p> Signup and view all the answers

    When might a best practice not be applicable or inappropriate for an organization?

    <p>When it does not align with the organization's needs</p> Signup and view all the answers

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