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Questions and Answers
Which of the following statements best describes a best practice?
Which of the following statements best describes a best practice?
- A method or technique that is used to standardize business process documentation
- A method or technique that is widely accepted as superior to other alternatives (correct)
- A method or technique that is based on self-assessment or benchmarking
- A method or technique that is mandatory by law or ethics
What is the purpose of using best practices?
What is the purpose of using best practices?
- To balance the unique qualities of an organization
- To maintain quality as an alternative to legislated standards (correct)
- To comply with legal or ethical requirements
- To standardize business process documentation
Which management standards commonly incorporate best practices?
Which management standards commonly incorporate best practices?
- ISO 20000 and ISO 31000
- ISO 45001 and ISO 22301
- ISO 9000 and ISO 14001 (correct)
- ISO 27001 and ISO 50001
What do some consulting firms specialize in related to best practices?
What do some consulting firms specialize in related to best practices?
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When might a best practice not be applicable or inappropriate for an organization?
When might a best practice not be applicable or inappropriate for an organization?
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