Podcast
Questions and Answers
What is the potential impact of AI on retailing?
What is the potential impact of AI on retailing?
AI will substantially impact retailing.
What factors should senior retailing managers consider when adopting AI?
What factors should senior retailing managers consider when adopting AI?
Factors such as whether the AI application is customer-facing, the amount of value creation, whether the AI application is online, and extent of ethics concerns.
Is the near-term impact of AI on retailing as pronounced as suggested by the popular press?
Is the near-term impact of AI on retailing as pronounced as suggested by the popular press?
No, the near-term impact of AI on retailing may not be as pronounced as suggested by the popular press.
How can AI be more effective in retailing?
How can AI be more effective in retailing?
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Is customer-facing AI the only source of value in retailing?
Is customer-facing AI the only source of value in retailing?
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