Master the Psychology of Cold Calling
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Questions and Answers

What is the role of Sales Development Representatives (SDRs)?

  • To provide technical support and troubleshoot customer issues
  • To connect with potential customers and initiate the sales process (correct)
  • To manage customer relationships and ensure customer satisfaction
  • To analyze market trends and develop sales strategies

What is the relationship between effort and reward, according to the text?

  • The human brain seeks rewards associated with dopamine release
  • Focusing solely on the end goal can undermine the entire process
  • External rewards can diminish the intrinsic joy of an activity
  • All of the above (correct)

What is extrinsic reinforcement, as mentioned in the text?

  • The process of seeking rewards associated with dopamine release
  • The concept of embracing the process of improvement as the ultimate goal
  • The phenomenon of losing the intrinsic joy of an activity due to external rewards (correct)
  • The danger of associating too much pleasure with external rewards

Who popularized the concept of a growth mindset?

<p>Carol Dweck (B)</p> Signup and view all the answers

What is a growth mindset, as explained in the text?

<p>Embracing the process of improvement as the ultimate goal (B)</p> Signup and view all the answers

What is a growth mindset?

<p>A mindset that finds pleasure in effort (C)</p> Signup and view all the answers

What role does dopamine play in embracing effort?

<p>Dopamine enhances energy and focus (A)</p> Signup and view all the answers

Who is mentioned as an example of someone who turns effort into the ultimate reward?

<p>A former Navy SEAL and motivational speaker (C)</p> Signup and view all the answers

How can you build the reflex of rewarding effort?

<p>By consistently practicing rewarding effort (D)</p> Signup and view all the answers

What is the main message of the text?

<p>The connection between effort and reward (A)</p> Signup and view all the answers

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