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Master the Psychology of Cold Calling

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Questions and Answers

What is the role of Sales Development Representatives (SDRs)?

To provide technical support and troubleshoot customer issues

To connect with potential customers and initiate the sales process (correct)

To manage customer relationships and ensure customer satisfaction

To analyze market trends and develop sales strategies

What is the relationship between effort and reward, according to the text?

The human brain seeks rewards associated with dopamine release

Focusing solely on the end goal can undermine the entire process

External rewards can diminish the intrinsic joy of an activity

All of the above (correct)

What is extrinsic reinforcement, as mentioned in the text?

The process of seeking rewards associated with dopamine release

The concept of embracing the process of improvement as the ultimate goal

The phenomenon of losing the intrinsic joy of an activity due to external rewards (correct)

The danger of associating too much pleasure with external rewards

Who popularized the concept of a growth mindset?

Carol Dweck Signup and view all the answers

What is a growth mindset, as explained in the text?

Embracing the process of improvement as the ultimate goal Signup and view all the answers

What is a growth mindset?

A mindset that finds pleasure in effort Signup and view all the answers

What role does dopamine play in embracing effort?

Dopamine enhances energy and focus Signup and view all the answers

Who is mentioned as an example of someone who turns effort into the ultimate reward?

A former Navy SEAL and motivational speaker Signup and view all the answers

How can you build the reflex of rewarding effort?

By consistently practicing rewarding effort Signup and view all the answers

What is the main message of the text?

The connection between effort and reward Signup and view all the answers