Master the Art of Effective Communication
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Questions and Answers

Which of the following best describes the nature of communication?

  • A process of creating misunderstandings
  • A process of exchanging information (correct)
  • A process of ignoring messages
  • A process of avoiding communication
  • What is a common model of communication?

  • Linear model (correct)
  • Spiral model
  • Circular model
  • Random model
  • Which of the following is a strategy to avoid communication breakdown?

  • Active listening (correct)
  • Interrupting
  • Talking over others
  • Ignoring
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