Podcast
Questions and Answers
Which of the following is NOT an active listening technique?
Which of the following is NOT an active listening technique?
- Offering judgment and advice (correct)
- Asking open-ended questions
- Reflecting back what has been said
- Maintaining good eye contact
What does active listening involve?
What does active listening involve?
- Simply hearing the words spoken
- Responding immediately to what has been said
- Interrupting the speaker to ask questions
- Understanding the meaning and intent behind the words (correct)
Which of the following is an example of a non-verbal cue?
Which of the following is an example of a non-verbal cue?
- Responding immediately to what has been said
- Reflecting back what has been said
- Asking open-ended questions
- Maintaining good eye contact (correct)
What is the purpose of asking open-ended questions in active listening?
What is the purpose of asking open-ended questions in active listening?
Which of the following is NOT a step in critical listening?
Which of the following is NOT a step in critical listening?
What is the purpose of critical listening?
What is the purpose of critical listening?
What is one of the strategies for critical listening mentioned in the text?
What is one of the strategies for critical listening mentioned in the text?
What does critical listening involve?
What does critical listening involve?
What should you do to avoid distractions while critically listening?
What should you do to avoid distractions while critically listening?
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