Nursing Communication Techniques Quiz

First Year Fundamental of Nursing Theoretical Book

• The book covers fundamental nursing concepts, including definitions, roles, ethics, communication, critical thinking, and patient safety.
• It outlines specific chapters related to foundations of nursing, communication, critical thinking, physiological basis, admission, transfer and discharge, first aid, and health and illness concepts.
• Includes a list of content with page numbers for each chapter, and a list of abbreviations used within the text.
• Prepared by a team of doctors specializing in various nursing fields (medical-surgical, obstetrics and gynecology, critical care, emergency, pediatric).

Learning Objectives Chapter One (Foundation of Nursing Practice)

• Describe the history of nursing, definitions, and its status as a profession.
• Explain the development of professional nursing roles.
• Explain nursing aims related to patient health.
• Identify factors influencing patient safety.
• List factors influencing patient safety.
• Illustrate international patient safety goal.

Introduction

• Nursing is both an art and a science, delivering care and comfort while based on knowledge.
• Nurses promote health, prevent illness, and alleviate suffering, advocating for individuals, families, communities and populations.
• The nurse is a person with completed nursing education authorized to practice in their respective country.
• Aims of Nursing practice are to promote, prevent and restore health, facilitate coping.

The Nursing Profession and its Characteristics

• Career opportunities include clinical practice, education, research, management, administration, and entrepreneurship.
• The patient is central to nursing practice.

Standards of Practice

• The nursing process is the foundation of clinical decision-making, involving assessment, diagnosis, outcome identification, planning, implementation, and evaluation.

Standards of Professional Performance

• Ethics, education, evidence-based practice, research, quality of practice, communication, leadership, collaboration, professional practice evaluation, resources, and environmental health are key standards for competent behavior in nursing.

The Role of The Nurse and its Functions

• Nurses provide care, comfort, meeting physical, emotional, intellectual, sociocultural, and spiritual needs of patients.
• Roles include communicator, educator, counselor, leader, researcher, and advocate.
• Collaboration with the healthcare team is also crucial.

8- Collaborator: The effective use of skills in organization, communication, and advocacy to facilitate the functions of all members of the healthcare team as they provide patient care.

• The nurse carries out these roles in many different settings, including hospitals, ambulatory surgery centers, emergency helicopter services, clinics, homes, educational programs, public health offices, doctors' offices, industry, long-term care facilities, mobile healthcare units, schools, offices, hospices, mental health facilities, state health programs, skilled-care facilities, churches, and prisons.

Ethics in Nursing profession

• Ethical values are essential for all healthcare providers.
• Ethics govern behavior and conduct in professions and define moral principles that govern behavior.
• Ethical principles for nurses Include beneficence (acting for the good), nonmaleficence (do no harm), autonomy (self-determination), and justice (fairness).
• . Veracity (truthfulness), Fidelity (loyalty), and Integrity(moral standards) also are relevant principles.

Health and Illness Concept

• Health is defined as a state of complete physical, mental, and social wellbeing, not merely the absence of disease.
• Illness is a state in which physical, emotional, intellectual, social, developmental, or spiritual functioning is diminished or impaired.
• Acute illness is often severe, short-term and reversible, while chronic illness often lasts for more than six months and is irreversible.

Variables Influencing Health and Illness

• Internal variables (developmental stage, intellectual background, perception of functioning, emotional factors, spiritual factors)
• External variables (family practices, psychosocial and socioeconomic factors, cultural background).

Variables Influencing Health and Illness (cont'd)

• Explains that internal variables include developmental stage, intellectual background, perception of functioning, emotional factors, and spiritual factors.
• External factors include family practices, psychosocial and socioeconomic factors, and cultural background.

Health Promotion, Wellness, and Illness Prevention

• Health promotion activities, wellness education, and illness prevention measures help patients maintain health and prevent illness.
• Prevention includes primary prevention (true prevention), secondary prevention (focusing on individuals with problems), and tertiary prevention (dealing with permanent defects).

Patient Safety

• Safety is essential to a patient's survival.
• It includes freedom from psychological and physical injury, and a safe community environment is vital.
• Factors affecting patient safety include age and development, lifestyle, mobility and health status, sensory perceptual alterations, emotional state.

January 2023 Joint Commission National Patient Safety Goals

• Improve patient identification accuracy
• Improve communication effectiveness
• Improve the safety of medication use
• Reduce patient harm associated with clinical alarm systems
• Reduce the risk of healthcare-associated infections related to prevention of infections such as CLABSI, CAUTI
• Reduce the risk of patient harm resulting from falls
• Prevent health care-associated pressure ulcers (decubitus ulcers).
• Identify safety risks inherent in patient population (e.g., suicide risk or home-oxygen risks)
• Improve health care equity.
• Universal protocol for preventing wrong-site, wrong-procedure, wrong-person surgery.

Chapter Two (Communication)

• Communication is a critical nursing skill, vital for patient interaction.
• It involves: Identifying communication, describing components of the communication process, discussing communication methods (e.g., verbal, nonverbal), and understanding factors influencing communication
• Discusses therapeutic communication techniques.

Chapter Three (Critical Thinking in Nursing Practice)

• Critical thinking is essential in nursing.
• It includes: Defining critical thinking, discussing critical thinking skills (recognition, questioning, information gathering, evaluation, communication, observation, analysis, interpretation, reflection, inference, problem-solving, and decision-making).
• Explains the importance of critical thinking in nursing practice, and how it is systematically applied via the nursing process (assessment, diagnosis, planning, implementation, and evaluation).

Chapter Four (Physiologic Basis for Nursing Practice)

• Discusses the physiological needs.
• Explains Maslow's hierarchy of needs and how physiological needs are foundational for all other needs.
• Covers the elements of fluid, electrolyte, and acid-base balance, oxygenation, nutrition, elimination, rest and sleep, and activity.

Chapter Five (Admission and Discharge from Hospital)

• Covers the process of patient admission (the rights, responsibilities, and types of admissions).
• Describes the patient transfer and referral process, including internal transfers, interagency transfers, and the role of the OPD physician.
• Outlines the patient discharge process, including the Joint Commission recommendations, importance, and processes.
• Explains elements of a written discharge summary

Chapter Six (First Aid)

• Covers Medical, Injury, and Environment emergencies, including specific scenarios like breathing problems, choking, fainting, diabetes emergencies, and injury scenarios (bleeding, burns, bites and stings, head, neck and spinal injuries, cold emergencies).
• Discusses the responsibility of a first aider, including assessment and treatment of various conditions before professional help arrives.

Test your knowledge on essential communication techniques in nursing, including active listening, empathy, and critical thinking. This quiz will explore various aspects of nurse-patient interactions and the importance of effective communication in healthcare. Prepare to apply your understanding of these crucial skills in real-world situations.