Marketing: The 7 As, SEM & SEO

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Questions and Answers

In the context of the '7 As', which term emphasizes the importance of making meaningful connections with the audience?

  • Associate (correct)
  • Allure
  • Adapt
  • Advance

Which of the following is a primary objective of Search Engine Marketing (SEM)?

  • Increase traditional advertising spend
  • Drive traffic (correct)
  • Decrease website loading times
  • Ignore customer insights

What does 'ADVANCE' mean in the context of the '7 As' framework?

  • To monitor and measure
  • To follow the law
  • To keep them moving down the funnel (correct)
  • To attract

A campaign's level is most associated with what aspect in search engine marketing?

<p>Promoting with specific goals (B)</p> Signup and view all the answers

What is the main purpose of 'Audience Campaigns' within the SEM strategy?

<p>Build awareness using ads within other contents (A)</p> Signup and view all the answers

When optimizing search ad auctions and bidding, what does 'ad quality' primarily consider?

<p>Expected click-through rate, relevance, and landing page experience (D)</p> Signup and view all the answers

What is a key characteristic of 'manual bidding' in search ad auctions?

<p>The marketer is confident about the budget (A)</p> Signup and view all the answers

What does 'Cost per action/acquisition' refer to in the analytics of search engine marketing?

<p>The advertiser pays for conversions (B)</p> Signup and view all the answers

Increasing emails promoting a brand by 10% directly supports which overall marketing objective?

<p>Increasing brand awareness (D)</p> Signup and view all the answers

What is the primary goal of increasing conversion-based email marketing by 12%?

<p>Access to promotions, products, and services (A)</p> Signup and view all the answers

What can a 'soft bounce' signify regarding email deliverability?

<p>A temporary situation preventing email delivery (D)</p> Signup and view all the answers

Which aspect is considered part of 'sticky content'?

<p>Effective, informative, sensitive, inclusive (D)</p> Signup and view all the answers

Why is increasing new social media visitors by 10% important?

<p>To boost overall brand awareness and exposure (A)</p> Signup and view all the answers

What consumer benefit comes from brands increasing engagement on social media?

<p>Access to various valuable services and information (B)</p> Signup and view all the answers

What is the focus of 'Vertical Search' as it relates to future marketing trends?

<p>Focus on particular industry or segment (A)</p> Signup and view all the answers

What is represented by 'IDENTITY' in the context of digital brand trust and reputation management?

<p>What the brand stands for (B)</p> Signup and view all the answers

What does 'Climate circularity' refer to in current marketing strategies and tactics?

<p>Reducing waste (A)</p> Signup and view all the answers

In mobile marketing, what is the benefit to consumers of increasing mobile app downloads for a brand they may not be familiar with?

<p>Have access to apps from brands a consumer may not be familiar with and easy-to-make choices about brands (B)</p> Signup and view all the answers

In mobile marketing strategies, what is the primary outcome of increasing mobile app utilization by 5%?

<p>Have access to various valuable services and information, present new offers, and remind consumers about brand (B)</p> Signup and view all the answers

What should a brand's name achieve in alignment with a successful app strategy?

<p>Be easy to remember and say something about the app (C)</p> Signup and view all the answers

Flashcards

Allure

Attracting customers to your brand.

Add

Providing tangible value to customers through products or services.

Abide

Following legal and ethical guidelines in all marketing activities

Advance

Progressively guiding customers through the sales process.

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Adapt

Adjusting marketing strategies based on changes in the environment.

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Associate

Building meaningful connections with customers.

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Analyze

Tracking and measuring marketing performance.

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Shopping Campaigns

Campaigns that includes details about organization and products.

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Audience Campaigns

Campaigns that build awareness, ads within other contents.

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Display Campaigns

Campaigns that reach wider audiences.

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App Campaigns

Campaigns that promote the app.

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Local Campaigns

Campaigns that reach consumers in specific geographical locations.

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Search Ad Bid

Maximum amount a search marketer is willing to spend on a keyword.

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Ad Quality

Expected click-through rate (CTR), relevance, experience of landing page.

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Ad Rank

Dynamic ad position based on quality and bid.

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Social Media Marketing

Use of media channels that create communities, reach consumers, and market products.

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Community

A space where people can gather, learn and connect.

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DMaaS

Database provided as a service

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Blockchain

Secure transactions, high cost.

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Digital Campfire

Gather and interact

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Study Notes

The 7 As of Marketing

  • ALLURE: Attract customers.
  • ADD: Provide value to customers.
  • ABIDE: Follow the law and regulations.
  • ADVANCE: Keep customers moving through the sales funnel.
  • ADAPT: Adjust to environmental changes.
  • ASSOCIATE: Create meaningful connections with customers.
  • ANALYZE: Monitor and measure marketing efforts.

Search Engine Marketing (SEM) and SEO Objectives

  • Drive traffic to websites.
  • Create qualified leads (potential customers who go through the sales funnel).
  • Convert leads into purchases, aiding conversion rate optimization.
  • Gain customer insights to better understand customer behavior.
  • Build and enhance brand image.
  • Increase digital trust in the brand.

SEM Strategies and Tactics

  • Employ a search engine selection strategy.
  • Use account, campaign, and group strategies.
  • Shopping campaigns contain details about the organization and products.
  • Audience campaigns are designed to build awareness.
  • Display campaigns aim to reach wider audiences.
  • App campaigns focus on promoting mobile applications.
  • Bids are the max amount a search marketer will spend on a keyword.
  • Ad quality is the expected click-through rate (CTR), relevance, user experience of the landing page.
  • Ad rank is the dynamic ad position.
  • Manual bidding gives the marketer confidence about the budget.
  • Automate bidding involves the search company setting the bid, without a clear budget.

Online Marketing Analytics Metrics

  • Cost per click: The advertiser pays when a user clicks on their ad.
  • Cost per impression: The advertiser pays for views or impressions of their ad.
  • Cost per action/acquisition: The advertiser pays for conversions.
  • Cost per view: The advertiser pays for video views and interactions.

Email Marketing Strategies and Tactics

  • Important to decide between in-house efforts and using external services.
  • Consider click-through and open rates to gauge engagement.
  • Audience segmentation and targeting is a key element.
  • Re-engagement and retention strategies are often used.
  • Avoid practices that lead to users "unsubscribing."
  • Testing different approaches is crucial.
  • Important issues of email lists include deliverability, soft bounces (temporary delivery failures), hard bounces (permanent failures), and avoiding being marked as spam.
  • Content should be sticky, mobile-friendly, effective, informative, sensitive, and inclusive.
  • Analytics include open rate, click-through rate, conversion rate, and unsubscribe rate.

Social Media and Community Marketing

  • Social media uses media channels to create communities, reach consumers, and market products.
  • Community is a space where people gather, learn, and connect.

Overall Marketing Plans

  • Section 1: Objectives and value proposition.
  • Section 2: Use of objectives.
  • Section 3: Strategic and tactics.
  • Section 4: Privacy, legal, and ethical considerations.
  • Section 5: Analytics and evaluations.

Influencer Marketing

  • Influencer marketing involves individuals, platforms, organizations, and virtual personas.

Content Considerations for Marketing

  • Content type: Content mix (what would be shared).
  • Focus on scheduling relevant content.
  • Use appropriate language, tone, and style.
  • Incorporate storytelling aspects.
  • Evergreen content is continually relevant.
  • Use current and trendy content.
  • Syndicate and republish content.

Mobile Marketing Strategies

  • Naming should be easy to remember and relevant to the app, without being overdone.
  • Aesthetic design is attractive.
  • Interface is accessible.
  • Interaction design considers space and elements.
  • Information architecture ensures functions are easy to find.

Mobile Marketing Analytics

  • Monitor uninstall and install rates.
  • Track active users and app stickiness.
  • Measure conversion rates.

Digital Brand Trust and Reputation Management

  • Identity: What the brand stands for.
  • Visibility: Frequency of brand presence.
  • Credibility: Trust, reputation, and symbols associated with the brand.
  • Focus on establishing the brand.
  • Building brand awareness.
  • Maintaining brand image.
  • Achieving digital durability.
  • Keeping digital interest alive.
  • Increasing retention.
  • Capitalizing differentiation.

Strategies and Tactics for Brand Reputation

  • Define the value proposition: what the brand stands for.
  • Utilize brand positioning to appeal to emotions and enhance the image.
  • Maximize digital connectedness between consumers and brands.
  • Promote climate circularity to reduce waste.

Brand Analytics

  • Brand sentiments: How consumers feel about the brand.
  • Brand mentions: Consumer references to the brand.
  • Net promoter score: Analytic impressions.
  • Internet senses: Appeal to senses.
  • Voice search: Optimization.
  • Vertical search: Focus on a particular industry or segment.
  • AI: Artificial intelligence.
  • Digital marketing as a service (DMaaS): Database provided as a service.
  • Internet of things: All smart environment.
  • Blockchain:secure transactions, high cost.
  • NFT non-fungible tokens: Online art.
  • Digital campfire: Gather and interact.
  • Agile project management: See results of small steps within a project.
  • Digital realities: Enhance experience, virtual experiences.
  • 3D and 4D experiences.
  • AI: conversational and digital twins
  • Digital consumer-machine collaboration: Consumer machine interactions.
  • Automating: Some portion of the activities.
  • Privacy: Address challenges.

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