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Questions and Answers
What is the primary purpose of marketing research?
What is the primary purpose of marketing research?
Which of the following describes the difference between data and information?
Which of the following describes the difference between data and information?
What is NOT a step in the marketing research process?
What is NOT a step in the marketing research process?
Which characteristic of science emphasizes that scientists learn through observations?
Which characteristic of science emphasizes that scientists learn through observations?
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How does marketing research contribute to decision-making?
How does marketing research contribute to decision-making?
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What is an empirical question?
What is an empirical question?
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Marketing is categorized as which type of science?
Marketing is categorized as which type of science?
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Which of the following steps is NOT involved in the systematic process of marketing research?
Which of the following steps is NOT involved in the systematic process of marketing research?
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What limitation of marketing as a science relates to the difference between how the world is perceived versus how it actually is?
What limitation of marketing as a science relates to the difference between how the world is perceived versus how it actually is?
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Which type of questions are marketing research unable to provide answers for?
Which type of questions are marketing research unable to provide answers for?
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Why might researchers from private firms be less likely to share their findings?
Why might researchers from private firms be less likely to share their findings?
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Which of the following questions is an example of an empirical question marketing cannot answer?
Which of the following questions is an example of an empirical question marketing cannot answer?
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What comparison illustrates the limitation of empirical questions in marketing?
What comparison illustrates the limitation of empirical questions in marketing?
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What concept illustrates the competition between sharing knowledge and protecting business interests?
What concept illustrates the competition between sharing knowledge and protecting business interests?
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What challenge arises from biased researchers in marketing research?
What challenge arises from biased researchers in marketing research?
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Which of the following exemplifies the boundary of empirical testing in marketing?
Which of the following exemplifies the boundary of empirical testing in marketing?
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What defines a relational hypothesis?
What defines a relational hypothesis?
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Which of the following is an example of a descriptive hypothesis?
Which of the following is an example of a descriptive hypothesis?
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What is a characteristic of the scientific process?
What is a characteristic of the scientific process?
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In the context of marketing as science, what does 'systematic empiricism' refer to?
In the context of marketing as science, what does 'systematic empiricism' refer to?
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Which of these options represents a relational hypothesis?
Which of these options represents a relational hypothesis?
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How do scientists ensure the accuracy of their research findings?
How do scientists ensure the accuracy of their research findings?
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What is the primary focus of an empirical question?
What is the primary focus of an empirical question?
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Which variable is commonly examined in a descriptive hypothesis regarding GU students?
Which variable is commonly examined in a descriptive hypothesis regarding GU students?
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Study Notes
Marketing Research Definition
- Marketing research links consumers to marketers through information.
- The systematic process of designing, collecting, analyzing, and reporting information relevant to a specific marketing problem.
Data vs. Information
- Data is raw, unorganized facts.
- Information is processed, structured facts.
- Information has context.
Marketing Research Process
- Specifies required information.
- Designs method for collecting information.
- Manages and implements data collection.
- Analyzes the results.
- Communicates findings and implications.
Science
- Science is a social science that studies how values are exchanged in the market.
- Marketing research uses scientific procedures to collect information about the market.
Features of Science
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Systematic Empiricism: Scientists learn about the world based on observations.
- Empiricism: Scientists rely on their perception and measurements.
- No speculations or assumptions allowed.
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Empirical questions: Scientists explore questions that are empirically testable.
- Scientists set up a hypothesis (an empirically testable statement).
- Descriptive Hypothesis: A statement on one variable on its traits. Example: "GU students are sleep deprived."
- Relational Hypothesis: A statement on the relationship of two variables. Example: "Younger GU students sleep less."
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Public knowledge: Scientists publish research to share knowledge.
- Science is a social process, a large-scale collaboration on a topic of shared interest.
- Science is self-correcting: Public sharing allows detection/correction of errors.
Marketing is Science
- Systematic empiricism: Marketers observe consumer behavior to understand it.
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Empirical questions:
- Descriptive Hypothesis: Example: "GU students drink 2 cups of coffee daily."
- Relational Hypothesis: Example: "GU students who sleep less drink more coffee."
Limitations of Marketing as Science
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Perceptions vs. Reality: The world people see (perception) might not be the same as the actual world (reality).
- A biased researcher can render biased results.
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Values and Ethics: Marketing cannot answer questions about values and ethics.
- These questions are not empirically testable.
- Example: "Is eliminating the use of affirmative action in college admissions unjust?"
- Public knowledge: Private firms are less likely to share research than professors due to competition and fear of losing business.
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Description
This quiz covers the fundamental concepts of marketing research, including definitions, the distinctions between data and information, and the systematic process of conducting research. It also highlights the scientific nature of marketing research and its empirical foundations. Test your understanding of these essential marketing principles!