Marketing Research Concepts Quiz
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Questions and Answers

What type of research seeks to uncover the frequency of an occurrence or the extent of a relationship between two factors?

  • Analytical Research
  • Descriptive Research (correct)
  • Exploratory Research
  • Causal Research
  • What is the purpose of developing a research plan in marketing research?

  • To establish a framework for conducting the research, including data collection methods and constraints. (correct)
  • To recommend marketing actions.
  • To define the marketing problem and opportunity.
  • To collect and analyze information.
  • Which of the following is NOT a constraint that might be considered when developing a research plan?

  • The expected profit margin of the product being researched. (correct)
  • Availability of research participants.
  • Time available for research.
  • Budget for the research project.
  • What is a new-product concept in marketing research?

    <p>A picture or description of a potential product or service. (C)</p> Signup and view all the answers

    What is the primary purpose of marketing research?

    <p>To gain insights into customer needs and preferences, leading to successful marketing actions. (D)</p> Signup and view all the answers

    What does the internal approach of screening and evaluation involve?

    <p>Assessing the technical feasibility of a new product idea. (D)</p> Signup and view all the answers

    Which of these is NOT a method of idea generation?

    <p>Testing prototypes with consumers. (A)</p> Signup and view all the answers

    What is the primary purpose of the business analytics stage in new product development?

    <p>To determine the marketing strategy and financial projections for a product. (C)</p> Signup and view all the answers

    In the development stage, what does "demonstrable, producible product" refer to?

    <p>A product that has been thoroughly tested and meets established standards. (C)</p> Signup and view all the answers

    What is the key objective of a standard test market?

    <p>To assess the potential success of a product in a realistic market setting. (D)</p> Signup and view all the answers

    Which factor is NOT considered a criterion for selecting a target market segment?

    <p>Product pricing (A)</p> Signup and view all the answers

    What is a perceptual map used for in marketing?

    <p>To visualize how consumers perceive products in relation to their competitors (D)</p> Signup and view all the answers

    Which type of positioning strategy involves directly competing with other companies on similar attributes within the same target market?

    <p>Head-to-head positioning (C)</p> Signup and view all the answers

    Wendy's decides to offer a 10% discount on their menu during the 2-4:30pm timeframe. What target market segment are they trying to reach with this strategy?

    <p>Between meal snackers (D)</p> Signup and view all the answers

    What is the main purpose of a product positioning statement?

    <p>To define a product's unique selling proposition and target market (B)</p> Signup and view all the answers

    What does the text suggest is a crucial factor to consider when choosing a target market segment?

    <p>The cost of reaching that segment (B)</p> Signup and view all the answers

    What is an example of a marketing action Wendy's could take to target night commuters?

    <p>Placing signage in bookstores and utilizing targeted mobile ads (C)</p> Signup and view all the answers

    What does 'product repositioning' refer to?

    <p>Changing the way consumers perceive a product in relation to its competitors (C)</p> Signup and view all the answers

    What is the primary goal of market segmentation?

    <p>To group prospective buyers into segments based on common needs (B)</p> Signup and view all the answers

    What is the primary objective of using sampling in marketing research?

    <p>To select a representative group and infer their opinions. (C)</p> Signup and view all the answers

    Why is it beneficial for a business to segment its markets?

    <p>It can potentially increase sales, profit, and ROI (A)</p> Signup and view all the answers

    What type of scale involves rating items on a set continuum and is often used in surveys?

    <p>Semantic differential scale (C)</p> Signup and view all the answers

    Which type of secondary data includes marketing input data and marketing outcome data?

    <p>Internal secondary data (D)</p> Signup and view all the answers

    What is a major disadvantage of using secondary data in marketing?

    <p>It may be outdated or lack current relevance. (D)</p> Signup and view all the answers

    In a marketing experiment, what do the control and experimental groups help to identify?

    <p>The validity of potential confounding variables (C)</p> Signup and view all the answers

    Which external source is commonly used for demographic and economic data in marketing research?

    <p>Census Bureau data (C)</p> Signup and view all the answers

    How does data analytics influence marketing actions?

    <p>It helps in making decisions based on concrete data analysis and findings (A)</p> Signup and view all the answers

    What is a market-product grid used for?

    <p>To relate potential buyer segments to marketing actions and products (C)</p> Signup and view all the answers

    What method is characterized by watching how people behave in real-time?

    <p>Observational data collection (B)</p> Signup and view all the answers

    Which of the following is NOT a characteristic of market segmentation?

    <p>Being exclusive to certain demographics only (A)</p> Signup and view all the answers

    Which is NOT an example of secondary data?

    <p>Results of recent surveys conducted by the company (A)</p> Signup and view all the answers

    What is one of the main advantages of using secondary data before primary data in research?

    <p>It saves time and reduces costs. (A)</p> Signup and view all the answers

    What is a key advantage of having a single product for multiple market segments?

    <p>It simplifies operations without developing new products (D)</p> Signup and view all the answers

    What type of data is collected specifically for a particular research project and is not previously recorded?

    <p>Primary data (D)</p> Signup and view all the answers

    What is the term for financial value a customer brings to a company throughout their relationship?

    <p>Customer Lifetime Value (C)</p> Signup and view all the answers

    What's a 'persona' in marketing?

    <p>A detailed description of a typical customer for a brand (C)</p> Signup and view all the answers

    Which of these is an example of behavioral segmentation?

    <p>Targeting customers based on their frequent visits to a specific store (A)</p> Signup and view all the answers

    Which of the following is NOT a psychographic segmentation variable?

    <p>Income Level (A)</p> Signup and view all the answers

    What is the '80/20 rule' in marketing?

    <p>20% of customers generate 80% of a company's revenue (C)</p> Signup and view all the answers

    Which of these concepts would be LEAST helpful in developing personas for a new food delivery service?

    <p>Customer lifetime value (C)</p> Signup and view all the answers

    Which of these is an example of a 'group of products' as mentioned in the context of Wendy's?

    <p>Wendy's Meal Deal (A)</p> Signup and view all the answers

    What is the primary objective of creating a market-product grid?

    <p>Matching products to specific target markets based on segmentation variables (C)</p> Signup and view all the answers

    Flashcards

    Marketing Research

    The process of defining a marketing problem, collecting and analyzing information, and recommending actions.

    Five-Step Research Approach

    A systematic method to lead marketing actions consisting of defining the problem, developing a research plan, and more.

    Exploratory Research

    Research that provides ideas about a vague problem using methods like interviews and focus groups.

    Descriptive Research

    Research that finds the frequency of occurrences or the relationship between two factors.

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    Causal Research

    Research aimed at identifying cause-and-effect relationships between variables.

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    Objective of Marketing Research

    To understand public perception of a new product.

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    Sampling

    Selecting a representative group to gather opinions.

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    Statistical Inference

    Generalizing from a sample to a larger group.

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    Secondary Data

    Previously recorded data applicable to current projects.

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    Internal Secondary Data

    Data generated within the organization, like financials.

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    External Secondary Data

    Data sourced from outside the organization for insights.

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    Advantages of Secondary Data

    Saves time and costs, provides initial insights.

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    Observational Data

    Data collected by observing actual behavior of individuals.

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    Close-ended questions

    Questions that limit respondents to predetermined answers.

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    Semantic differential scale

    A scale used to measure feelings or attitudes towards a concept.

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    Likert scale

    A rating scale to gauge opinions or attitudes.

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    Market segmentation

    Grouping potential buyers with similar needs for targeted marketing.

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    Market-product grid

    Framework relating segments of buyers to products.

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    Action recommendations

    Suggested steps based on data analysis for marketing actions.

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    Control vs. experimental groups

    Groups used in experiments to measure the effect of independent variables.

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    Evaluation of results

    Assessing the outcomes of marketing actions post-implementation.

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    Target Market Selection Criteria

    Factors used to identify suitable market segments for targeting.

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    Market Size

    The total potential sales volume for a specific market segment.

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    Expected Growth

    The anticipated rate of increase in a market segment over time.

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    Competitive Position

    The level of competition within a specific market segment.

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    Cost of Reaching Segment

    The expenses involved in marketing to a specific segment.

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    Product Positioning

    The way a product is perceived in consumers' minds compared to competing products.

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    Differentiation Positioning

    Positioning that seeks a unique place in a smaller, less competitive market.

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    Perceptual Map

    A two-dimensional display showing consumer perceptions of brands or products.

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    Psychographic Segmentation

    Dividing a market based on mental/emotional attributes, lifestyle, and needs.

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    Behavioral Segmentation

    Segmenting markets based on observable actions or attitudes, like usage rate.

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    Usage Rate

    The quantity consumed during a specific period, often linked to sales.

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    80/20 Rule

    80% of sales come from 20% of customers, highlighting key consumer focus.

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    Customer Lifetime Value (CLU)

    The total financial worth of a customer to a company over their relationship.

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    Personas

    Fictional characters created to represent target customers, aiding marketers.

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    Estimating Market Size

    Projecting sales for different products in target market segments.

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    Methods of Idea Generation

    Techniques for generating new product ideas, such as employee suggestions and competitor analysis.

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    Screening and Evaluation

    The process of assessing new product ideas to discard those not worth pursuing.

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    Business Analytics

    Analyzing a new product's features and marketing strategy to forecast its success and impact.

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    Development Phase

    The stage that transforms product ideas into prototypes ready for testing.

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    Market Testing

    Introducing a product to consumers in realistic settings to gauge purchase intent.

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    Study Notes

    Chapter 8 Marketing Research

    • Marketing Research: a process for defining a problem, gathering information, and recommending actions. Includes systematically collecting and analyzing data.
    • Considerations in Marketing Research
      • Predicting consumer purchase of new products.
      • Determining reasons for consumer product choices (consumer behavior).
    • Five-step marketing research approach:
      • Define the problem:
        • Set measurable and specific research objectives.
        • Exploratory research: identifies general problems/questions (e.g., interviews, focus groups)
        • Descriptive research: determines frequency of occurrences or relationships between factors.
        • Causal research: establishes relationships between variable changes.
        • Identify possible marketing actions: using criteria/standards to evaluate proposed solutions.
      • Develop the Research Plan:
        • Identify constraints (e.g., time, money).
        • Determine the needed data; ensuring data is effective, relevant, and focuses on the objective.
        • Establish data collection methods.
      • Collect Relevant Information:
        • Secondary data: pre-existing data from internal (within the organization) or external (outside the organization) sources.
          • Internal: marketing input data (e.g., budget reports), marketing outcome data (e.g., sales figures).
          • External: demographic, economic, census data, industry reports, trade association studies.
        • Primary data: newly collected data for specific project:
          • Observational: watching how people behave; mechanical (e.g., TV ratings), personal (e.g., mystery shoppers, ethnographic research), neuromarketing.
          • Questionnaire data: gathering data via surveys/questionnaires; methods include individual interviews, group discussions (focus groups).

    Chapter 9 Segmentation, Targeting, and Positioning

    • Market segmentation: grouping similar customers. Crucial for tailored marketing actions, creating profitable segments.
    • Uses for Market Segmentation:
      • Helps tailor marketing actions.
      • Allows organizations to provide a more specific marketing experience to consumers with unique needs and benefits.
      • Provides a framework for relating specific marketing actions to market segments.
    • Strategies for Segmentation:
      • One Product and Multiple Markets: single product offered to multiple market segments (e.g., magazine targeting various age groups).
      • Multiple Products and Multiple Markets: different products to different market segments (e.g., automakers offering various models for various target audiences).
    • Segmenting and Targeting:
      • Criteria for forming segments: simplicity, cost-effectiveness, potential for profitability, differences between segments' needs, ability to reach a segment.
      • Bases for segmenting consumer markets: geographic, demographic (e.g., age, income), psychographic (e.g., personality), behavioral (e.g., usage rate), customer lifetime value (CLTV).
    • Organizational Synergies: benefits from performing organizational functions (e.g., marketing or manufacturing) more efficiently.
    • Potential drawback is cannibalization, where older or existing products lose sales to newer products launched by the same organization.
    • Differentiation Positioning: creating a brand unique and distinct by targeting a smaller, less competitive market niche.

    Chapter 10 Developing New Products and Services

    • Product: a good, service, or idea with tangible and intangible attributes to meet needs and traded for value.
    • Recognising different forms of products: goods (durable/non-durable) and services, as well as ideas.
    • Various forms regarding product classifications:
      • Product line
      • Product class/Industry
      • Product item
      • Product mix
    • Recognize the significance of "newness" regarding new products.
    • New Product Development Process
      • Research different stages involved in creating a product.
      • Recognize the importance of a firm's specific needs, resources and goals when creating a new product.
    • Product Life Cycle (stages): introduction, growth, maturity, decline.
      • Factors contributing to product failure: inappropriate product/market fit, poor timing, poor execution (i.e. marketing mix) and insufficient market attractiveness.

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    MGT 103 Quiz #2 Ch.8-12 PDF

    Description

    Test your knowledge on key concepts in marketing research with this quiz. Explore topics such as research plans, new-product concepts, and methods of idea generation. Ideal for students and professionals seeking a deeper understanding of marketing research fundamentals.

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