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Questions and Answers
What type of research seeks to uncover the frequency of an occurrence or the extent of a relationship between two factors?
What type of research seeks to uncover the frequency of an occurrence or the extent of a relationship between two factors?
What is the purpose of developing a research plan in marketing research?
What is the purpose of developing a research plan in marketing research?
Which of the following is NOT a constraint that might be considered when developing a research plan?
Which of the following is NOT a constraint that might be considered when developing a research plan?
What is a new-product concept in marketing research?
What is a new-product concept in marketing research?
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What is the primary purpose of marketing research?
What is the primary purpose of marketing research?
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What does the internal approach of screening and evaluation involve?
What does the internal approach of screening and evaluation involve?
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Which of these is NOT a method of idea generation?
Which of these is NOT a method of idea generation?
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What is the primary purpose of the business analytics stage in new product development?
What is the primary purpose of the business analytics stage in new product development?
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In the development stage, what does "demonstrable, producible product" refer to?
In the development stage, what does "demonstrable, producible product" refer to?
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What is the key objective of a standard test market?
What is the key objective of a standard test market?
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Which factor is NOT considered a criterion for selecting a target market segment?
Which factor is NOT considered a criterion for selecting a target market segment?
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What is a perceptual map used for in marketing?
What is a perceptual map used for in marketing?
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Which type of positioning strategy involves directly competing with other companies on similar attributes within the same target market?
Which type of positioning strategy involves directly competing with other companies on similar attributes within the same target market?
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Wendy's decides to offer a 10% discount on their menu during the 2-4:30pm timeframe. What target market segment are they trying to reach with this strategy?
Wendy's decides to offer a 10% discount on their menu during the 2-4:30pm timeframe. What target market segment are they trying to reach with this strategy?
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What is the main purpose of a product positioning statement?
What is the main purpose of a product positioning statement?
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What does the text suggest is a crucial factor to consider when choosing a target market segment?
What does the text suggest is a crucial factor to consider when choosing a target market segment?
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What is an example of a marketing action Wendy's could take to target night commuters?
What is an example of a marketing action Wendy's could take to target night commuters?
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What does 'product repositioning' refer to?
What does 'product repositioning' refer to?
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What is the primary goal of market segmentation?
What is the primary goal of market segmentation?
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What is the primary objective of using sampling in marketing research?
What is the primary objective of using sampling in marketing research?
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Why is it beneficial for a business to segment its markets?
Why is it beneficial for a business to segment its markets?
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What type of scale involves rating items on a set continuum and is often used in surveys?
What type of scale involves rating items on a set continuum and is often used in surveys?
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Which type of secondary data includes marketing input data and marketing outcome data?
Which type of secondary data includes marketing input data and marketing outcome data?
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What is a major disadvantage of using secondary data in marketing?
What is a major disadvantage of using secondary data in marketing?
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In a marketing experiment, what do the control and experimental groups help to identify?
In a marketing experiment, what do the control and experimental groups help to identify?
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Which external source is commonly used for demographic and economic data in marketing research?
Which external source is commonly used for demographic and economic data in marketing research?
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How does data analytics influence marketing actions?
How does data analytics influence marketing actions?
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What is a market-product grid used for?
What is a market-product grid used for?
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What method is characterized by watching how people behave in real-time?
What method is characterized by watching how people behave in real-time?
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Which of the following is NOT a characteristic of market segmentation?
Which of the following is NOT a characteristic of market segmentation?
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Which is NOT an example of secondary data?
Which is NOT an example of secondary data?
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What is one of the main advantages of using secondary data before primary data in research?
What is one of the main advantages of using secondary data before primary data in research?
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What is a key advantage of having a single product for multiple market segments?
What is a key advantage of having a single product for multiple market segments?
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What type of data is collected specifically for a particular research project and is not previously recorded?
What type of data is collected specifically for a particular research project and is not previously recorded?
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What is the term for financial value a customer brings to a company throughout their relationship?
What is the term for financial value a customer brings to a company throughout their relationship?
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What's a 'persona' in marketing?
What's a 'persona' in marketing?
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Which of these is an example of behavioral segmentation?
Which of these is an example of behavioral segmentation?
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Which of the following is NOT a psychographic segmentation variable?
Which of the following is NOT a psychographic segmentation variable?
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What is the '80/20 rule' in marketing?
What is the '80/20 rule' in marketing?
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Which of these concepts would be LEAST helpful in developing personas for a new food delivery service?
Which of these concepts would be LEAST helpful in developing personas for a new food delivery service?
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Which of these is an example of a 'group of products' as mentioned in the context of Wendy's?
Which of these is an example of a 'group of products' as mentioned in the context of Wendy's?
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What is the primary objective of creating a market-product grid?
What is the primary objective of creating a market-product grid?
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Flashcards
Marketing Research
Marketing Research
The process of defining a marketing problem, collecting and analyzing information, and recommending actions.
Five-Step Research Approach
Five-Step Research Approach
A systematic method to lead marketing actions consisting of defining the problem, developing a research plan, and more.
Exploratory Research
Exploratory Research
Research that provides ideas about a vague problem using methods like interviews and focus groups.
Descriptive Research
Descriptive Research
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Causal Research
Causal Research
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Objective of Marketing Research
Objective of Marketing Research
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Sampling
Sampling
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Statistical Inference
Statistical Inference
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Secondary Data
Secondary Data
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Internal Secondary Data
Internal Secondary Data
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External Secondary Data
External Secondary Data
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Advantages of Secondary Data
Advantages of Secondary Data
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Observational Data
Observational Data
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Close-ended questions
Close-ended questions
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Semantic differential scale
Semantic differential scale
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Likert scale
Likert scale
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Market segmentation
Market segmentation
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Market-product grid
Market-product grid
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Action recommendations
Action recommendations
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Control vs. experimental groups
Control vs. experimental groups
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Evaluation of results
Evaluation of results
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Target Market Selection Criteria
Target Market Selection Criteria
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Market Size
Market Size
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Expected Growth
Expected Growth
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Competitive Position
Competitive Position
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Cost of Reaching Segment
Cost of Reaching Segment
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Product Positioning
Product Positioning
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Differentiation Positioning
Differentiation Positioning
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Perceptual Map
Perceptual Map
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Psychographic Segmentation
Psychographic Segmentation
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Behavioral Segmentation
Behavioral Segmentation
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Usage Rate
Usage Rate
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80/20 Rule
80/20 Rule
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Customer Lifetime Value (CLU)
Customer Lifetime Value (CLU)
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Personas
Personas
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Estimating Market Size
Estimating Market Size
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Methods of Idea Generation
Methods of Idea Generation
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Screening and Evaluation
Screening and Evaluation
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Business Analytics
Business Analytics
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Development Phase
Development Phase
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Market Testing
Market Testing
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Study Notes
Chapter 8 Marketing Research
- Marketing Research: a process for defining a problem, gathering information, and recommending actions. Includes systematically collecting and analyzing data.
- Considerations in Marketing Research
- Predicting consumer purchase of new products.
- Determining reasons for consumer product choices (consumer behavior).
- Five-step marketing research approach:
- Define the problem:
- Set measurable and specific research objectives.
- Exploratory research: identifies general problems/questions (e.g., interviews, focus groups)
- Descriptive research: determines frequency of occurrences or relationships between factors.
- Causal research: establishes relationships between variable changes.
- Identify possible marketing actions: using criteria/standards to evaluate proposed solutions.
- Develop the Research Plan:
- Identify constraints (e.g., time, money).
- Determine the needed data; ensuring data is effective, relevant, and focuses on the objective.
- Establish data collection methods.
- Collect Relevant Information:
- Secondary data: pre-existing data from internal (within the organization) or external (outside the organization) sources.
- Internal: marketing input data (e.g., budget reports), marketing outcome data (e.g., sales figures).
- External: demographic, economic, census data, industry reports, trade association studies.
- Primary data: newly collected data for specific project:
- Observational: watching how people behave; mechanical (e.g., TV ratings), personal (e.g., mystery shoppers, ethnographic research), neuromarketing.
- Questionnaire data: gathering data via surveys/questionnaires; methods include individual interviews, group discussions (focus groups).
- Secondary data: pre-existing data from internal (within the organization) or external (outside the organization) sources.
- Define the problem:
Chapter 9 Segmentation, Targeting, and Positioning
- Market segmentation: grouping similar customers. Crucial for tailored marketing actions, creating profitable segments.
- Uses for Market Segmentation:
- Helps tailor marketing actions.
- Allows organizations to provide a more specific marketing experience to consumers with unique needs and benefits.
- Provides a framework for relating specific marketing actions to market segments.
- Strategies for Segmentation:
- One Product and Multiple Markets: single product offered to multiple market segments (e.g., magazine targeting various age groups).
- Multiple Products and Multiple Markets: different products to different market segments (e.g., automakers offering various models for various target audiences).
- Segmenting and Targeting:
- Criteria for forming segments: simplicity, cost-effectiveness, potential for profitability, differences between segments' needs, ability to reach a segment.
- Bases for segmenting consumer markets: geographic, demographic (e.g., age, income), psychographic (e.g., personality), behavioral (e.g., usage rate), customer lifetime value (CLTV).
- Organizational Synergies: benefits from performing organizational functions (e.g., marketing or manufacturing) more efficiently.
- Potential drawback is cannibalization, where older or existing products lose sales to newer products launched by the same organization.
- Differentiation Positioning: creating a brand unique and distinct by targeting a smaller, less competitive market niche.
Chapter 10 Developing New Products and Services
- Product: a good, service, or idea with tangible and intangible attributes to meet needs and traded for value.
- Recognising different forms of products: goods (durable/non-durable) and services, as well as ideas.
- Various forms regarding product classifications:
- Product line
- Product class/Industry
- Product item
- Product mix
- Recognize the significance of "newness" regarding new products.
- New Product Development Process
- Research different stages involved in creating a product.
- Recognize the importance of a firm's specific needs, resources and goals when creating a new product.
- Product Life Cycle (stages): introduction, growth, maturity, decline.
- Factors contributing to product failure: inappropriate product/market fit, poor timing, poor execution (i.e. marketing mix) and insufficient market attractiveness.
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Description
Test your knowledge on key concepts in marketing research with this quiz. Explore topics such as research plans, new-product concepts, and methods of idea generation. Ideal for students and professionals seeking a deeper understanding of marketing research fundamentals.