Questions and Answers
Traditional surveys are typically conducted online.
False
SurveyMonkey is a software as a service company that specializes in online form building and online surveys.
False
Google Forms is a paid survey administration software.
False
Client Heartbeat is a tool used to conduct one-time surveys.
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Zoho Survey allows you to create complex customer satisfaction surveys.
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Typeform is a well-known online survey software.
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Traditional surveys are typically conducted in a mall or supermarket.
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Online Survey is a software that helps you to create and run professional online surveys.
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Typeform creates static forms based on user needs.
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Google Forms is a part of the paid Google Docs Editors suite.
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Client Heartbeat is a tool used to survey customers in real-time.
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Zoho Survey is used to create complex customer satisfaction surveys.
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Study Notes
Types of Surveys
- Traditional surveys are conducted in person at locations such as supermarkets, malls, or restaurants.
- Online surveys are conducted using the internet and online survey tools.
Online Survey Tools
- SurveyMonkey is a powerful online survey software that helps create and run professional online surveys.
- Typeform is a software as a service company that specializes in online form building and online surveys, creating dynamic forms based on user needs.
- Google Forms is a survey administration software that is part of the free Google Docs Editors suite.
- Client Heartbeat is a customer satisfaction survey tool that automatically surveys customers over time to monitor customer satisfaction.
- Zoho Survey is a tool that makes it easy to create simple customer satisfaction surveys, allowing users to ask about overall experience, what they liked best, and how to improve.
Types of Surveys
- Traditional surveys are conducted in person at locations such as supermarkets, malls, or restaurants.
- Online surveys are conducted using the internet and online survey tools.
Online Survey Tools
- SurveyMonkey is a powerful online survey software that helps create and run professional online surveys.
- Typeform is a software as a service company that specializes in online form building and online surveys, creating dynamic forms based on user needs.
- Google Forms is a survey administration software that is part of the free Google Docs Editors suite.
- Client Heartbeat is a customer satisfaction survey tool that automatically surveys customers over time to monitor customer satisfaction.
- Zoho Survey is a tool that makes it easy to create simple customer satisfaction surveys, allowing users to ask about overall experience, what they liked best, and how to improve.
