Podcast
Questions and Answers
Which marketing objective directly contributes to a company's ability to reinvest in research and development for product innovation?
Which marketing objective directly contributes to a company's ability to reinvest in research and development for product innovation?
- Expanding the product range to cover diverse market needs.
- Maximizing customer service ratings consistently across all channels.
- Increasing market share to generate higher overall revenue. (correct)
- Focusing exclusively on niche markets with high profit margins.
A company decides to focus its marketing efforts on environmentally conscious millennials. Which type of market targeting strategy is the company employing?
A company decides to focus its marketing efforts on environmentally conscious millennials. Which type of market targeting strategy is the company employing?
- Mass market approach
- Product differentiation approach
- Niche market approach
- Market segment approach (correct)
A local bakery decides to specialize in gluten-free and vegan products. Which type of market are they targeting, and what is the primary advantage of this approach?
A local bakery decides to specialize in gluten-free and vegan products. Which type of market are they targeting, and what is the primary advantage of this approach?
- Mass market; broader customer base.
- Market segment; increased competition.
- Niche market; specialized customer base. (correct)
- Undifferentiated market; lower marketing costs.
A company initially focused on a mass market strategy decides to implement market segmentation. What is the MOST likely reason for this shift?
A company initially focused on a mass market strategy decides to implement market segmentation. What is the MOST likely reason for this shift?
How might a business use market segmentation to improve customer service, even if they are not directly interacting?
How might a business use market segmentation to improve customer service, even if they are not directly interacting?
Which of the following scenarios best illustrates the 'growth' stage within the product life cycle?
Which of the following scenarios best illustrates the 'growth' stage within the product life cycle?
A company is deciding whether to conduct its own survey or use existing government data. Which statement accurately differentiates primary and secondary data?
A company is deciding whether to conduct its own survey or use existing government data. Which statement accurately differentiates primary and secondary data?
Which action represents the final step in the marketing process?
Which action represents the final step in the marketing process?
What is the MOST LIKELY reason for a product to enter the 'decline' stage of its life cycle?
What is the MOST LIKELY reason for a product to enter the 'decline' stage of its life cycle?
IKEA uses home visits and direct conversations with customers as part of their market research. What is the primary benefit of this approach?
IKEA uses home visits and direct conversations with customers as part of their market research. What is the primary benefit of this approach?
Flashcards
Marketing Objectives
Marketing Objectives
Realistic and measurable goals achieved through a marketing plan.
Target Market
Target Market
Present and potential customers a business intends to sell to.
Mass Market
Mass Market
Consists of all consumers, people of both genders and all ages
Market Segment
Market Segment
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Niche Market
Niche Market
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Marketing Process
Marketing Process
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Product Life Cycle
Product Life Cycle
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Market Research
Market Research
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Primary Data
Primary Data
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Secondary Data
Secondary Data
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Study Notes
- The marketing processes: situational analysis, market research, establishing market objectives, identifying target markets, developing marketing strategies, implementing, monitoring, and controlling.
Product Life Cycle
- Product lifestyle involves introduction, growth, maturity, and decline.
- Reasons for product decline: changing public perceptions, new technologies, replacements, new products, and economic fluctuations.
Market Research
- Systematic collection, recording, and analyzing of information concerning a specific marketing problem.
- Steps in the market research process: determining information needs, collecting data from primary (survey, observation, experiment) and secondary (census data) sources and analyzing/interpreting data
Primary vs. Secondary Data
- Primary data is collected by you through your own research.
- Secondary data is research found by others that already exists.
IKEA Market Research Techniques
- Techniques include visiting people's homes, talking to the target audience, using democratic design, and ensuring products stay up-to-date and evolve.
- IKEA uses sustainable products to be able to lower prices, looks for better ideas and meets customers daily for inspiration.
The importance of IKEA Market Research
- Market research helps identify trends and preferences allowing them to ensure products resonate with their target audience.
- This allows them to constantly evolve and adapt to customer needs.
Market Objectives
- Realistic and measurable goals achieved through the marketing plan.
- Three common marketing objectives: increasing market share, expanding product range, and maximizing customer service.
SMART Objectives
- Specific: Make your goal specific and narrow for more effective planning.
- Measurable: Make sure your and progress are measurable.
- Achievable: Make sure you can accomplish your goal within a certain time frame.
- Relevant: Your goal should align with your values and long-term objectives.
- Time-based: Set a realistic but ambitious end date to clarify task prioritization and increase motivation.
Target Markets
- A target market is a group of present and potential customers that a business intends to sell its products or service to.
- Customers have similar characteristics within a target market
- Marketing strategies can be altered/directed toward this targeted group of customers.
Types of Market
- Mass market: all consumers irrespective of gender and age.
- Market segment: targeting products to a specific area of a particular market.
- Market segmentation: ensures appropriate promotional and pricing strategies are developed.
- Niche market: consist of a number of smaller markets.
- Niche markets have a specific, narrow customer base.
Marketing Mix
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The mix consists of Product, Price, Promotion and Place
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Implementation: putting marketing strategies into operation.
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Monitoring: checking and observing the progress of the marketing plan.
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Controlling: comparing planned performance and taking corrective action.
Forecast and Comparison
- Financial forecast: predictions detailing costs and revenues for each strategy.
- Requires estimating the cost of the marketing plan and the estimated revenue.
- Three key performance indicators for measuring the success of the marketing plan: sales, marketing share analysis and marketing profitability analysis.
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Description
Explore marketing processes including situational analysis, setting objectives, and strategy development. Understand the product life cycle stages: introduction, growth, maturity, and decline. Learn market research techniques, differentiating between primary and secondary data sources.