Marketing: Processes, Product Life Cycle, Market Research
10 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which marketing objective directly contributes to a company's ability to reinvest in research and development for product innovation?

  • Expanding the product range to cover diverse market needs.
  • Maximizing customer service ratings consistently across all channels.
  • Increasing market share to generate higher overall revenue. (correct)
  • Focusing exclusively on niche markets with high profit margins.

A company decides to focus its marketing efforts on environmentally conscious millennials. Which type of market targeting strategy is the company employing?

  • Mass market approach
  • Product differentiation approach
  • Niche market approach
  • Market segment approach (correct)

A local bakery decides to specialize in gluten-free and vegan products. Which type of market are they targeting, and what is the primary advantage of this approach?

  • Mass market; broader customer base.
  • Market segment; increased competition.
  • Niche market; specialized customer base. (correct)
  • Undifferentiated market; lower marketing costs.

A company initially focused on a mass market strategy decides to implement market segmentation. What is the MOST likely reason for this shift?

<p>To better tailor marketing strategies to specific customer groups. (C)</p> Signup and view all the answers

How might a business use market segmentation to improve customer service, even if they are not directly interacting?

<p>Customize online help resources based on customer segment data. (C)</p> Signup and view all the answers

Which of the following scenarios best illustrates the 'growth' stage within the product life cycle?

<p>A product experiences rapidly increasing sales and market acceptance. (A)</p> Signup and view all the answers

A company is deciding whether to conduct its own survey or use existing government data. Which statement accurately differentiates primary and secondary data?

<p>Primary data is collected directly for a specific purpose, while secondary data was collected for another purpose. (A)</p> Signup and view all the answers

Which action represents the final step in the marketing process?

<p>Implementing, Monitoring and Controlling (B)</p> Signup and view all the answers

What is the MOST LIKELY reason for a product to enter the 'decline' stage of its life cycle?

<p>New technologies or replacements make the product obsolete. (D)</p> Signup and view all the answers

IKEA uses home visits and direct conversations with customers as part of their market research. What is the primary benefit of this approach?

<p>It provides IKEA with direct insights into customer needs and lifestyles. (A)</p> Signup and view all the answers

Flashcards

Marketing Objectives

Realistic and measurable goals achieved through a marketing plan.

Target Market

Present and potential customers a business intends to sell to.

Mass Market

Consists of all consumers, people of both genders and all ages

Market Segment

Targeting products to one area of a particular market.

Signup and view all the flashcards

Niche Market

A specific, narrow customer base within a market segment.

Signup and view all the flashcards

Marketing Process

A sequence of steps including situational analysis, market research, setting objectives, identifying target markets, developing strategies, and implementation.

Signup and view all the flashcards

Product Life Cycle

The stages a product goes through: introduction, growth, maturity and decline.

Signup and view all the flashcards

Market Research

The systematic collection, recording, and analysis of data related to specific marketing problems.

Signup and view all the flashcards

Primary Data

Information you collect directly through surveys, observations, or experiments.

Signup and view all the flashcards

Secondary Data

Data that already exists, collected by others (e.g., census data).

Signup and view all the flashcards

Study Notes

  • The marketing processes: situational analysis, market research, establishing market objectives, identifying target markets, developing marketing strategies, implementing, monitoring, and controlling.

Product Life Cycle

  • Product lifestyle involves introduction, growth, maturity, and decline.
  • Reasons for product decline: changing public perceptions, new technologies, replacements, new products, and economic fluctuations.

Market Research

  • Systematic collection, recording, and analyzing of information concerning a specific marketing problem.
  • Steps in the market research process: determining information needs, collecting data from primary (survey, observation, experiment) and secondary (census data) sources and analyzing/interpreting data

Primary vs. Secondary Data

  • Primary data is collected by you through your own research.
  • Secondary data is research found by others that already exists.

IKEA Market Research Techniques

  • Techniques include visiting people's homes, talking to the target audience, using democratic design, and ensuring products stay up-to-date and evolve.
  • IKEA uses sustainable products to be able to lower prices, looks for better ideas and meets customers daily for inspiration.

The importance of IKEA Market Research

  • Market research helps identify trends and preferences allowing them to ensure products resonate with their target audience.
  • This allows them to constantly evolve and adapt to customer needs.

Market Objectives

  • Realistic and measurable goals achieved through the marketing plan.
  • Three common marketing objectives: increasing market share, expanding product range, and maximizing customer service.

SMART Objectives

  • Specific: Make your goal specific and narrow for more effective planning.
  • Measurable: Make sure your and progress are measurable.
  • Achievable: Make sure you can accomplish your goal within a certain time frame.
  • Relevant: Your goal should align with your values and long-term objectives.
  • Time-based: Set a realistic but ambitious end date to clarify task prioritization and increase motivation.

Target Markets

  • A target market is a group of present and potential customers that a business intends to sell its products or service to.
  • Customers have similar characteristics within a target market
  • Marketing strategies can be altered/directed toward this targeted group of customers.

Types of Market

  • Mass market: all consumers irrespective of gender and age.
  • Market segment: targeting products to a specific area of a particular market.
  • Market segmentation: ensures appropriate promotional and pricing strategies are developed.
  • Niche market: consist of a number of smaller markets.
  • Niche markets have a specific, narrow customer base.

Marketing Mix

  • The mix consists of Product, Price, Promotion and Place

  • Implementation: putting marketing strategies into operation.

  • Monitoring: checking and observing the progress of the marketing plan.

  • Controlling: comparing planned performance and taking corrective action.

Forecast and Comparison

  • Financial forecast: predictions detailing costs and revenues for each strategy.
  • Requires estimating the cost of the marketing plan and the estimated revenue.
  • Three key performance indicators for measuring the success of the marketing plan: sales, marketing share analysis and marketing profitability analysis.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Description

Explore marketing processes including situational analysis, setting objectives, and strategy development. Understand the product life cycle stages: introduction, growth, maturity, and decline. Learn market research techniques, differentiating between primary and secondary data sources.

More Like This

Use Quizgecko on...
Browser
Browser