Marketing Mix: The 4Ps of Building Successful Brands
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Questions and Answers

Physical Evidence in the extended Marketing Mix refers to the proof or confirmation of the existence of a brand, such as receipts and tracking information.

True

In the extended Marketing Mix, People refers to all the customers who interact with the company, from front line Sales staff to Managing Director.

False

Processes in the extended Marketing Mix are not important for delivering consistent high quality products and services.

False

What is the purpose of dividing the market into segments of customers and selecting which segments to target?

<p>To develop a strategy that appeals to specific characteristics</p> Signup and view all the answers

Which type of market segmentation is based on demographic traits such as age and income?

<p>Demographic</p> Signup and view all the answers

How can geographic market segmentation be useful in understanding customers?

<p>By splitting the audience based on where they are located</p> Signup and view all the answers

Why is knowing more about your customer base important for developing strategies?

<p>To create strategies that appeal to specific characteristics</p> Signup and view all the answers

In market segmentation, what are the types of wants and needs that each consumer segment will have?

<p>Differentiated wants and needs</p> Signup and view all the answers

What is the main driver for the growth of medical tourism?

<p>Long waiting lines in national health-care services</p> Signup and view all the answers

Which type of market segmentation involves travelers going on multiday hiking trips?

<p>Medical tourists</p> Signup and view all the answers

Which activity is highlighted as having a religious basis in the text?

<p>Pilgrimages</p> Signup and view all the answers

What was one of the most publicized pilgrimages mentioned in the text?

<p>Umrah pilgrimage to Mecca</p> Signup and view all the answers

What is identified as a major reason for people choosing low-cost health care overseas?

<p>Being on a waiting list for elective surgery</p> Signup and view all the answers

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