Podcast
Questions and Answers
When marketers analyze factors to determine price, what else must they consider besides price objectives?
When marketers analyze factors to determine price, what else must they consider besides price objectives?
- The intermediaries choice.
- The promotional campaigns planned.
- The trader's preference.
- The level of demand for the product. (correct)
What primary role do intermediaries play in the 'Place' aspect of the marketing mix?
What primary role do intermediaries play in the 'Place' aspect of the marketing mix?
- Managing promotional campaigns.
- Negotiating prices directly with end consumers.
- Determining product features and quality.
- Providing support to reach customers. (correct)
A company decides to offer 'buy one get one free' deals. Which element of the marketing mix is the company directly utilizing?
A company decides to offer 'buy one get one free' deals. Which element of the marketing mix is the company directly utilizing?
- Promotion (correct)
- Product
- Place
- Price
From a customer's perspective, how is a product best defined?
From a customer's perspective, how is a product best defined?
What extends the typical concept of a product beyond just the physical item?
What extends the typical concept of a product beyond just the physical item?
What is the most precise definition of 'price' in the context of the marketing mix?
What is the most precise definition of 'price' in the context of the marketing mix?
Which of the following is least likely to be included in product decisions?
Which of the following is least likely to be included in product decisions?
Which of the following provides functional utility?
Which of the following provides functional utility?
Which of the following does NOT accurately represent place or physical distribution?
Which of the following does NOT accurately represent place or physical distribution?
A customer buys a water filter, which allows them to drink clean tap water. What type of benefit does this mostly represent?
A customer buys a water filter, which allows them to drink clean tap water. What type of benefit does this mostly represent?
Flashcards
Product
Product
Goods or services offered to the market.
Place/ Physical Distribution
Place/ Physical Distribution
Activities making products available to target customers.
Promotion
Promotion
Activities communicating product features to persuade purchase.
Price
Price
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Product (customer's view)
Product (customer's view)
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Functional benefits
Functional benefits
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Psychological benefits
Psychological benefits
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Social benefits
Social benefits
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Study Notes
- The marketing mix consists of product, price, place (physical distribution), and promotion.
Product
- A product can be goods, services or anything of value offered to the market for sale.
- Hindustan Lever offers consumer products like Close-Up toothpaste, Lifebuoy soap, Surf detergent, and refined vegetable oil.
- Tata offers Tata Steel, trucks, salt, and other products.
- LG Electronics offers televisions, refrigerators, and computers.
- Amul offers milk, ghee, butter, cheese, and chocolates.
- The concept of a product relates not only to the physical item but also benefits from the customer's viewpoint, such as whitening teeth from toothpaste.
- The product concept includes extended product aspects like after-sales services, handling complaints, and spare parts availability, which are important in consumer durable goods.
- Product decisions involve features, quality, packaging, labeling, and branding.
Price
- Price is the amount customers pay to obtain a product.
- Factors like discounts to customers, traders, and alignment with customer-perceived value must be considered.
Place (or Physical Distribution)
- Activities focusing on making a firm's products available to target customers.
- This includes selecting dealers and intermediaries to reach customers and providing support like discounts or promotional campaigns.
- Intermediaries keep inventory, demonstrate products, negotiate prices, close sales, and provide post-sale services.
- Other decisions relate to managing inventory, storage, warehousing, and transportation from production to buyer location.
Promotion
- Includes activities that communicate availability, features, and merits to persuade target customers to buy.
- Marketing organizations undertake promotional activities and spend money on promotion through advertising, personal selling, and sales promotion techniques.
- A large number of decisions need to be taken in advertising such as deciding the message and media.
- A successful market offering depends on mixing ingredients to create superior customer value while achieving sales and profit objectives.
- Alternative mixes can be adopted by a firm in order to achieve their goals effectively
Products
- From a customer's perspective, a product is a collection of utilities purchased to satisfy a need
- A buyer purchases a product for the benefits they receive with social. physiological, and functional benefits.
- A motorcycle provides functional utility through transportation, prestige, esteem, and acceptance from a group.
- These things should be considered while planning a product.
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