Marketing Mix Module Quiz
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Questions and Answers

What is a value proposition?

A value proposition is a promise of value to be delivered and recognized, it answers the question "Why should I buy this product?". It combines product and price.

What are the three types of products?

  • Non-durables (correct)
  • Durables (correct)
  • Services (correct)
  • Consumables
  • What strategies can we use to continuously evolve and adapt our value proposition to changing customer needs and market dynamics?

    Continuously researching the customer’s need, innovation, and improvement of the product to compete with the market.

    What is a product?

    <p>A product is anything that is tangible or intangible offered for attention, acquisition, use, or consumption.</p> Signup and view all the answers

    What are the two fundamental questions about a product?

    <p>Who is my target market? and what are their needs and wants?</p> Signup and view all the answers

    What are the three types of products based on effort and risk?

    <p>Convenience products</p> Signup and view all the answers

    Which of the following are examples of Convenience Products?

    <p>Basic rice, sugar, and other commodities</p> Signup and view all the answers

    Preference goods/products have low risk for consumers.

    <p>False</p> Signup and view all the answers

    Shopping products are often associated with high effort and high risk.

    <p>True</p> Signup and view all the answers

    Specialty products are usually considered low risk for consumers.

    <p>False</p> Signup and view all the answers

    Unsought products are products that consumers are actively seeking out.

    <p>False</p> Signup and view all the answers

    What is the core product?

    <p>The core product is the fundamental benefit or need that a product fulfills.</p> Signup and view all the answers

    What is the augmented product?

    <p>The augmented product encompasses additional features, services, or benefits that enhance the overall value proposition.</p> Signup and view all the answers

    What is the purpose of the Customer Oriented Product Framework?

    <p>The Customer Oriented Product Framework is a model that helps businesses understand the relationship between a customer's purchase decision criteria, a company's product differentiation, and their overall marketing approach.</p> Signup and view all the answers

    Give one example of a product category with its three levels and explain.

    <p>For example, a smartphone. The core product is communication. The formal product is the hardware, software, design, screen size, and features. The augmented product is the brand reputation, warranty, customer support, data storage plans, and accessories.</p> Signup and view all the answers

    Which of the following are examples of Customer-Oriented Product Framework strategies?

    <p>Cost effective options for fulfilling customer needs</p> Signup and view all the answers

    What does the ‘Change gear’ strategy involve?

    <p>The change gear strategy emphasizes the unique capabilities of a product through salesmanship, highlighting its key features and benefits.</p> Signup and view all the answers

    Why is it important to consider the ‘Problem-solving’ method in product development?

    <p>The problem-solving method focuses on identifying and addressing actual needs or problems that your product can solve. This can help to create a product that is more relevant and valuable</p> Signup and view all the answers

    What is the ‘Dissatisfaction’ method, and how does it work?

    <p>The Dissatisfaction method aims to convert customers' existing satisfaction with other products into a desire for your product. This is often achieved by introducing innovative, game-changing ideas or ways of doing things that challenge the status quo.</p> Signup and view all the answers

    How does the ‘Cost-effectiveness’ of product development affect consumer choices?

    <p>Cost-effectiveness is essential if you want to attract and retain customers. It ensures that you can offer the best value to customers while maintaining profitability. If your prices are too high, they are likely to look elsewhere.</p> Signup and view all the answers

    Why is ‘Quality’ a crucial factor in product development?

    <p>Quality refers to how well a product matches the customer’s specifications and requirements. When products exceed the customer’s expectations for quality it can build customer trust and loyalty.</p> Signup and view all the answers

    What is the difference between ‘Intrinsic cues’ and ‘Extrinsic cues’ in product attributes?

    <p>Intrinsic cues are directly related to the physical composition and construction of the product. Extrinsic cues are factors that are not part of the product itself but influence its perceived quality.</p> Signup and view all the answers

    Explain the concept of a ‘Look-alike product’ and what it means for a brand.

    <p>A look-alike product is a product that imitates a well-known brand but has a lower quality. This can be detrimental to the original brand as it can lead to distrust and confusion among customers.</p> Signup and view all the answers

    What are the 5 stages of new product development?

    <p>Idea generation, idea screening, business analysis, prototype development, and market test and full commercialization.</p> Signup and view all the answers

    What is the purpose of ‘Idea generation’?

    <p>The purpose of idea generation is to brainstorm and explore as many potential new product concepts as possible.</p> Signup and view all the answers

    Explain the ‘Idea screening’ process and its importance.

    <p>Idea screening involves analyzing and evaluating the potential of each product idea to determine its feasibility, market viability, and alignment with strategic goals. It helps to narrow down ideas to concentrate on the most promising ones.</p> Signup and view all the answers

    What is the role of ‘Business analysis’?

    <p>Business analysis involves a more detailed evaluation of the product idea, it defines the marketing mix strategy, target market, and financial projections. This helps to create a business case for the product.</p> Signup and view all the answers

    Why is ‘Prototype development’ an important phase in the new product development process?

    <p>The prototype development phase is where a physical or digital representation of the product is created. It helps to visualize the product idea and to gather initial feedback and data that can inform further development. It allows you to test the product’s functionality in real-world scenarios</p> Signup and view all the answers

    Explain the final stage of the new product development process: ‘Market test and full commercialization.’

    <p>This final stage involves releasing the product to a test group of customers in the target market. It helps evaluate the customer’s response to the product, It helps adjust the product, marketing, and pricing before a full-scale launch.</p> Signup and view all the answers

    Describe what happens when a product reaches its ‘Mature Stage’ of its product life cycle.

    <p>The mature stage of the product life cycle is a period of stability, the product is well-established, and sales are relatively consistent. This is the peak of the curve, and this is when the product is most profitable and popular.</p> Signup and view all the answers

    Why do sales eventually decline in the ‘Declining’ stage of a product’s lifecycle?

    <p>Sales decline in the declining stage because the product is becoming outdated or less desirable to consumers. This could be due to technological advances, changing customer preferences, or the emergence of newer and more innovative products.</p> Signup and view all the answers

    What are the key considerations in product development?

    <p>The key considerations in product development are to ensure that the product is developed to meet the customer’s needs, is cost-effective, and has a good quality.</p> Signup and view all the answers

    What is a Gantt chart?

    <p>A Gantt chart is a project management tool that helps to visualize the timeline of a project. It shows the different tasks, their timelines, and dependencies.</p> Signup and view all the answers

    Study Notes

    Marketing Mix Module

    • This module covers developing the marketing mix, including product, price, place, and promotion.
    • A key aspect is the value proposition of products.
    • The module also includes a performance task (PT1: Marketing Research Results) due October 28 - November 22, 2024.
    • A comprehensive marketing plan with research report is also part of the assessment and is due on December 2 - 11, 2024 (CPT)
    • Assessment also includes written work (W1: LQ1 - Nov 4 - 8, 2024; W2: LQ2 - Nov 18 - 29, 2024 and W3: SWOT and Strategies - Dec 2 - 6, 2024).

    Types of Products

    • Products are anything tangible or intangible.
    • Products exist to satisfy needs and wants of the target market.
    • Trends in customer lifestyles and preferences can make or break brands.
    • Three main types of products: Durables, Non-durables, and Services.

    Types of Products Based on Effort and Risk

    • Products are categorized based on effort and risk put in by the customer.
    • Convenience products: Goods like rice, sugar, and commodities
    • Preference goods/products: Products with brand preferences
    • Shopping products: Products compared with competing ones.
    • Specialty products: Products in unique, specific niches
    • Unsought products: Products that customers do not know about or don't normally buy.

    Value Proposition

    • A value proposition is a promise of value to be delivered and recognized.
    • It explains how a customer will benefit from a product.
    • It answers the 'why' question of product purchase.
    • The combination of product and price defines the proposition.
    • The value proposition is determined by a product comparison chart.

    Product Levels

    • Products are categorized into three levels: core, formal, and augmented.
    • Core product: A product that solves the most basic need or desire
    • Formal product: A tangible product with specific features to satisfy the core need
    • Augmented product: Additional features, like services and benefits, to enhance the product

    Product Life Cycle

    • The product life cycle is the process a product goes through in the marketplace.
    • Stages: Introduction, Growth, Maturity, and Decline. - Products begin unfamiliar and move through well-defined phases.

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    Description

    This quiz assesses your understanding of the marketing mix, focusing on product, price, place, and promotion. You'll explore the value proposition of products and various types of products based on customer needs and preferences. Additionally, you'll engage with assessment tasks related to marketing research and strategies.

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