Marketing Fundamentals Quiz

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Questions and Answers

What is the first step in the selling process?

  • Demonstrate the product
  • Present the product
  • Prospect and qualifying (correct)
  • Handle objections

What term describes the series of marketing entities goods pass through from producers to end-users?

  • Distribution channel (correct)
  • Inventory control process
  • Consumption channel
  • Industrial channel

What role does Geraldine Fadsi serve in the entertainment industry?

  • Agent (correct)
  • Distributor
  • Merchant wholesaler
  • Distribution captain

Which of the following is a nonstore retailing example?

<p>Home shopping network (D)</p> Signup and view all the answers

What did Nike receive after donating $25,000 for job training in a low-income area?

<p>Publicity (A)</p> Signup and view all the answers

What is the salesperson trying to achieve when asking, 'May I call the company and place your order for 20 cases of Ecco brand golfing shoes?'

<p>Closing the sale (A)</p> Signup and view all the answers

How do distribution channels enhance product distribution?

<p>Perform functions needed to get the product to users (C)</p> Signup and view all the answers

What is meant by nonstore retailing?

<p>Conducting transactions via television networks and online platforms. (A)</p> Signup and view all the answers

What is the ultimate goal of closing the sale in a sales presentation?

<p>To finalize the customer's order and secure commitment. (A)</p> Signup and view all the answers

What is one of the main reasons companies use blogs in their marketing strategy?

<p>to create and maintain relationships (B)</p> Signup and view all the answers

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Study Notes

Selling Process

  • Prospecting and qualifying is the first step in the selling process.
  • This step involves identifying potential customers and assessing their likelihood to buy.

Distribution Channel

  • A distribution channel refers to the series of marketing entities through which goods and services pass from producers to end-users.
  • Understanding distribution channels is essential for effective marketing strategies.

Role of Agents

  • Geraldine Fadsi acts as an agent in the entertainment industry, connecting entertainers with hiring organizations.
  • Agents typically earn a commission based on the entertainers' earnings.

Integrated Marketing Communications (IMC)

  • IMC involves the careful coordination of all promotional activities to ensure a unified message.
  • It focuses on delivering a customer-centered advertising approach and is managed by a marketing communications director.

Nonstore Retailing

  • Home shopping networks are considered a form of nonstore retailing, allowing customers to shop without visiting physical stores.
  • This retail method contrasts with traditional outlets like convenience and hypermart stores.

Publicity in Philanthropy

  • Nike’s $25,000 donation for job training in a low-income area resulted in positive publicity through media coverage.
  • Publicity differs from advertising as it is earned media attention rather than paid.

Closing Sales

  • Closing the sale occurs when a salesperson directly asks to finalize the order, as seen in the hypothetical example of Ecco brand golfing shoes.
  • This stage is critical for converting prospects into customers.

Use of Blogs in Promotions

  • Companies utilize blogs for real-time customer interaction, creating dialogues, and focusing on specific marketing objectives.
  • Blogs are effective for building and maintaining customer relationships.

Improved Product Distribution

  • Distribution channels reduce transaction numbers and facilitate smooth movement from manufacturers to consumers.
  • Channel intermediaries play a crucial role in managing logistics and customer service, improving overall efficiency.

Public Relations

  • Public relations encompass communications and activities aimed at enhancing a company or individual’s goodwill and prestige.
  • It is distinct from advertising and is vital for maintaining a positive public image.

Selling Process

  • Prospecting and qualifying is the first step in the selling process.
  • This step involves identifying potential customers and assessing their likelihood to buy.

Distribution Channel

  • A distribution channel refers to the series of marketing entities through which goods and services pass from producers to end-users.
  • Understanding distribution channels is essential for effective marketing strategies.

Role of Agents

  • Geraldine Fadsi acts as an agent in the entertainment industry, connecting entertainers with hiring organizations.
  • Agents typically earn a commission based on the entertainers' earnings.

Integrated Marketing Communications (IMC)

  • IMC involves the careful coordination of all promotional activities to ensure a unified message.
  • It focuses on delivering a customer-centered advertising approach and is managed by a marketing communications director.

Nonstore Retailing

  • Home shopping networks are considered a form of nonstore retailing, allowing customers to shop without visiting physical stores.
  • This retail method contrasts with traditional outlets like convenience and hypermart stores.

Publicity in Philanthropy

  • Nike’s $25,000 donation for job training in a low-income area resulted in positive publicity through media coverage.
  • Publicity differs from advertising as it is earned media attention rather than paid.

Closing Sales

  • Closing the sale occurs when a salesperson directly asks to finalize the order, as seen in the hypothetical example of Ecco brand golfing shoes.
  • This stage is critical for converting prospects into customers.

Use of Blogs in Promotions

  • Companies utilize blogs for real-time customer interaction, creating dialogues, and focusing on specific marketing objectives.
  • Blogs are effective for building and maintaining customer relationships.

Improved Product Distribution

  • Distribution channels reduce transaction numbers and facilitate smooth movement from manufacturers to consumers.
  • Channel intermediaries play a crucial role in managing logistics and customer service, improving overall efficiency.

Public Relations

  • Public relations encompass communications and activities aimed at enhancing a company or individual’s goodwill and prestige.
  • It is distinct from advertising and is vital for maintaining a positive public image.

Selling Process

  • Prospecting and qualifying is the first step in the selling process.
  • This step involves identifying potential customers and assessing their likelihood to buy.

Distribution Channel

  • A distribution channel refers to the series of marketing entities through which goods and services pass from producers to end-users.
  • Understanding distribution channels is essential for effective marketing strategies.

Role of Agents

  • Geraldine Fadsi acts as an agent in the entertainment industry, connecting entertainers with hiring organizations.
  • Agents typically earn a commission based on the entertainers' earnings.

Integrated Marketing Communications (IMC)

  • IMC involves the careful coordination of all promotional activities to ensure a unified message.
  • It focuses on delivering a customer-centered advertising approach and is managed by a marketing communications director.

Nonstore Retailing

  • Home shopping networks are considered a form of nonstore retailing, allowing customers to shop without visiting physical stores.
  • This retail method contrasts with traditional outlets like convenience and hypermart stores.

Publicity in Philanthropy

  • Nike’s $25,000 donation for job training in a low-income area resulted in positive publicity through media coverage.
  • Publicity differs from advertising as it is earned media attention rather than paid.

Closing Sales

  • Closing the sale occurs when a salesperson directly asks to finalize the order, as seen in the hypothetical example of Ecco brand golfing shoes.
  • This stage is critical for converting prospects into customers.

Use of Blogs in Promotions

  • Companies utilize blogs for real-time customer interaction, creating dialogues, and focusing on specific marketing objectives.
  • Blogs are effective for building and maintaining customer relationships.

Improved Product Distribution

  • Distribution channels reduce transaction numbers and facilitate smooth movement from manufacturers to consumers.
  • Channel intermediaries play a crucial role in managing logistics and customer service, improving overall efficiency.

Public Relations

  • Public relations encompass communications and activities aimed at enhancing a company or individual’s goodwill and prestige.
  • It is distinct from advertising and is vital for maintaining a positive public image.

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