Marketing for Hospitality and Tourism

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Questions and Answers

What is the most basic level of product according to the text?

  • Luxury Products
  • Enhanced Products
  • Supporting Products
  • Core Products (correct)

What are facilitating products according to the text?

  • Basic products for the guest
  • Additional luxury items for the guest
  • Enhancements to the core product
  • Services or goods necessary for the guest to use the core product (correct)

What does the text define as a product?

  • Services and places
  • Anything that can be offered to a market for attention, acquisition, use, or consumption that might satisfy a want or need (correct)
  • Only physical objects
  • Experiences and ideas

What is the term used for services or goods that must be present for the guest to use the core product?

<p>Facilitating Products (A)</p> Signup and view all the answers

What is the most critical element to keep in mind when designing a product according to the text?

<p>Uncovering the core benefit to the consumer (B)</p> Signup and view all the answers

What are facilitating products?

<p>Services or goods that must be present for the guest to use the core product (C)</p> Signup and view all the answers

What is the most basic level of product?

<p>Core product (B)</p> Signup and view all the answers

What is the term used for the most basic benefit to the consumer of a product?

<p>Core benefit (A)</p> Signup and view all the answers

What does the product life cycle describe?

<p>The stages a product goes through from introduction to withdrawal from the market (A)</p> Signup and view all the answers

What can be offered to a market as a product?

<p>Physical objects, services, places, organizations, ideas, and experiences (B)</p> Signup and view all the answers

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Study Notes

Product Hierarchy

  • The most basic level of product is the core product, which refers to the most basic benefit to the consumer.
  • Facilitating products are services or goods that must be present for the guest to use the core product.

Product Definition

  • A product is defined as anything that can be offered to a market that might satisfy a want or need.

Product Design

  • The most critical element to keep in mind when designing a product is to focus on the core product.

Product Life Cycle

  • The product life cycle describes the stages a product goes through from introduction to withdrawal from the market.

Product Offerings

  • Services, goods, or ideas can be offered to a market as a product.

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