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Marketing Final Exam Study Guide 2024
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Marketing Final Exam Study Guide 2024

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Questions and Answers

What is marketing?

Marketing is the process of promoting, selling, and distributing a product or service.

What is an area of business that doesn't pertain to marketing?

Accounting

What is a competitive advantage?

A competitive advantage is a unique attribute or combination of attributes that allows a company to outperform its competitors.

What are the two main types of competitive advantage?

<p>Cost Leadership and Differentiation</p> Signup and view all the answers

What is a sustainable competitive advantage?

<p>A long-term edge over competitors that is difficult to replicate</p> Signup and view all the answers

What is a target market?

<p>A specific group of consumers at which a company aims its products and services</p> Signup and view all the answers

What are the two main things that are illegal according to the truth in advertising laws?

<p>Mislead Consumers and Make Unsupported Claims</p> Signup and view all the answers

What are the main advantages of digital marketing compared to traditional marketing?

<p>Targeted Advertising, Measurable Results, Cost-Effectiveness, Interactive Engagement</p> Signup and view all the answers

What are the three types of digital marketing channels?

<p>Owned Media, Paid Media, Earned Media</p> Signup and view all the answers

What should be at the center of a digital marketing campaign?

<p>The customer</p> Signup and view all the answers

What is SEO and why is it important?

<p>SEO is Search Engine Optimization, important for higher search engine rankings, increased visibility, website traffic, and potential customers</p> Signup and view all the answers

What are the critical keyword locations on a well-optimized web page?

<p>Title Tag, Meta Description, Headings, Content Body, URL, Image Alt Text</p> Signup and view all the answers

What are the two types of posts available to marketers?

<p>Organic Posts and Sponsored Posts</p> Signup and view all the answers

What is a Call to Action?

<p>A prompt that encourages users to take a specific action</p> Signup and view all the answers

How is SEO similar to SEM? How are they different?

<p>Similarity: Both aim to increase website visibility on search engines. Difference: SEO focuses on organic search, while SEM includes paid search results like PPC advertising</p> Signup and view all the answers

What are two common earned media strategies?

<p>Public Relations and Customer Reviews</p> Signup and view all the answers

What are the important elements of a good landing page that will earn a high quality score on Google?

<p>Relevance, Clarity, Navigation, Load Time, Mobile-Friendliness</p> Signup and view all the answers

What are some of the disadvantages of social media marketing?

<p>Negative Feedback, Time-Consuming, Algorithm Changes</p> Signup and view all the answers

What is A/B testing and why is it so important to marketers?

<p>Comparing two versions to determine better performance, optimizing content for higher conversion rates</p> Signup and view all the answers

Study Notes

Marketing Fundamentals

  • Marketing is the process of promoting, selling, and distributing a product or service, involving understanding customer needs, creating value, and building strong customer relationships.
  • Accounting is an area of business that doesn't directly pertain to marketing, as it focuses on tracking and reporting financial transactions.

Competitive Advantage

  • A competitive advantage is a unique attribute or combination of attributes that allows a company to outperform its competitors.
  • The two main types of competitive advantage are:
    • Cost Leadership: Being the lowest-cost producer in the industry.
    • Differentiation: Offering unique products or services that are valued by customers.
  • A sustainable competitive advantage is a long-term edge over competitors that is difficult to replicate.

Target Market

  • A target market is a specific group of consumers at which a company aims its products and services.
  • It is identified based on demographic, geographic, psychographic, and behavioral factors.

Truth in Advertising Laws

  • It is illegal to:
    • Mislead consumers by advertising that is not truthful and deceptive.
    • Make unsupported claims without evidence to back them up.

Digital Marketing

  • The main advantages of digital marketing include:
    • Targeted advertising: Ability to reach specific audiences.
    • Measurable results: Easier to track and measure campaign performance.
    • Cost-effective: Generally lower costs compared to traditional methods.
    • Interactive engagement: Direct interaction with consumers through various platforms.
  • The three types of digital marketing channels are:
    • Owned media: Channels controlled by the company, such as websites and social media profiles.
    • Paid media: Channels where advertising space is purchased, like Google Ads and social media ads.
    • Earned media: Publicity gained through word-of-mouth, reviews, and other free promotions.
  • The customer should be at the center of a digital marketing campaign.

SEO and Search Engine Marketing

  • SEO (Search Engine Optimization) is the process of optimizing a website to rank higher in search engine results.
  • It is important because higher rankings lead to increased visibility, more website traffic, and potentially more customers.
  • Critical keyword locations on a well-optimized web page include:
    • Title Tag
    • Meta Description
    • Headings (H1, H2, etc.)
    • Content Body
    • URL
    • Image Alt Text
  • SEO is similar to SEM in that they both aim to increase a website's visibility on search engines.
  • SEO focuses on organic (unpaid) search results, while SEM includes both organic and paid search results, such as Pay-Per-Click (PPC) advertising.

Posts and Call to Action

  • The two types of posts available to marketers are:
    • Organic posts: Free content shared on social media and other platforms.
    • Sponsored posts: Paid content that is promoted to reach a wider audience.
  • A Call to Action (CTA) is a prompt that encourages users to take a specific action, such as "Buy Now," "Sign Up," or "Learn More."

Earned Media and Landing Pages

  • Two common earned media strategies are:
    • Public Relations: Generating positive publicity through press releases and media coverage.
    • Customer reviews: Encouraging customers to leave honest reviews about a business on sites such as Google.
  • Important elements of a good landing page include:
    • Relevance: The content must match the ad and keywords.
    • Clarity: Clear and concise information.
    • Navigation: Easy to navigate with a clear path to conversion.
    • Load Time: Fast loading speed.
    • Mobile-Friendliness: Optimized for mobile devices.

Social Media Marketing and A/B Testing

  • Disadvantages of social media marketing include:
    • Negative feedback: Public negative comments and reviews.
    • Time-consuming: Requires constant monitoring and engagement.
    • Algorithm changes: Platforms frequently change their algorithms, affecting reach and engagement.
  • A/B testing is the process of comparing two versions of a webpage or ad to determine which one performs better.
  • It is important because it helps marketers optimize their content for better performance and higher conversion rates.

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Description

This quiz is a study guide for the marketing final exam, covering topics such as the definition of marketing and its role in business.

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