Podcast
Questions and Answers
What was the primary function of early brands?
What was the primary function of early brands?
- Communicating detailed product information and features.
- Creating emotional connections with consumers.
- Signifying a company's products and identifying their origin. (correct)
- Establishing a price premium over generic alternatives.
Which of the following is NOT mentioned as part of the Exam 1 content?
Which of the following is NOT mentioned as part of the Exam 1 content?
- Chapter 3
- Chapter 14
- Chapter 2 (correct)
- Chapter 9
If a company founded in 1802 and another in 1806 both utilize branding, which statement best describes their approach during that era?
If a company founded in 1802 and another in 1806 both utilize branding, which statement best describes their approach during that era?
- Both companies primarily focused on digital marketing strategies.
- Both likely used branding primarily for product identification. (correct)
- Neither company likely utilized branding in any significant way.
- Both companies focused on creating brand communities via social events.
A marketing student is preparing for an exam covering brand management. They want to focus their study time effectively. Based on the study guide, what should be their primary focus?
A marketing student is preparing for an exam covering brand management. They want to focus their study time effectively. Based on the study guide, what should be their primary focus?
A company is launching a new product. Considering the evolution of branding, what should their initial branding strategy prioritize to ensure product recognition?
A company is launching a new product. Considering the evolution of branding, what should their initial branding strategy prioritize to ensure product recognition?
In the context of brand audits, what is the key difference between a brand inventory and a brand exploratory?
In the context of brand audits, what is the key difference between a brand inventory and a brand exploratory?
When conducting qualitative research for a brand, which of the following best describes the application of projective techniques?
When conducting qualitative research for a brand, which of the following best describes the application of projective techniques?
In brand revitalization, what does 'back to basics' typically involve?
In brand revitalization, what does 'back to basics' typically involve?
A company is considering a brand extension. How would you classify 'Branded House' in terms of brand architecture?
A company is considering a brand extension. How would you classify 'Branded House' in terms of brand architecture?
What is the primary goal of leveraging in the context of brand extensions?
What is the primary goal of leveraging in the context of brand extensions?
What is the purpose of free association in qualitative brand research?
What is the purpose of free association in qualitative brand research?
When reinforcing a brand like Gillette, which focuses on 'high performance, reliable, innovative blades', which element of the Brand Value Chain is being directly addressed?
When reinforcing a brand like Gillette, which focuses on 'high performance, reliable, innovative blades', which element of the Brand Value Chain is being directly addressed?
A brand decides to revitalize by expanding brand awareness. Which customer-focused strategy would directly support this goal?
A brand decides to revitalize by expanding brand awareness. Which customer-focused strategy would directly support this goal?
Which of the following best describes how brand equity impacts a company's pricing strategy?
Which of the following best describes how brand equity impacts a company's pricing strategy?
A new brand is trying to establish itself in a competitive market. According to the brand resonance model, what is the foundational step they should prioritize?
A new brand is trying to establish itself in a competitive market. According to the brand resonance model, what is the foundational step they should prioritize?
When selecting points-of-difference, which of the following criteria ensures that the chosen associations are sustainable and provide a competitive edge?
When selecting points-of-difference, which of the following criteria ensures that the chosen associations are sustainable and provide a competitive edge?
How do 'correlational points-of-parity' influence consumer perception of a brand?
How do 'correlational points-of-parity' influence consumer perception of a brand?
A luxury car brand emphasizes its heritage, exclusive user profiles, and high-end purchase scenarios in its marketing. Which aspect of brand imagery is the company leveraging?
A luxury car brand emphasizes its heritage, exclusive user profiles, and high-end purchase scenarios in its marketing. Which aspect of brand imagery is the company leveraging?
What is the primary benefit of 'brand recognition' for consumers?
What is the primary benefit of 'brand recognition' for consumers?
A company decides to extend its well-known brand into a completely new product category. How does strong brand equity aid this brand extension?
A company decides to extend its well-known brand into a completely new product category. How does strong brand equity aid this brand extension?
Which of the following is the best example of behavioral segmentation in determining a target market?
Which of the following is the best example of behavioral segmentation in determining a target market?
According to the Brand Resonance Model, what is the key difference between brand judgments
and brand feelings
?
According to the Brand Resonance Model, what is the key difference between brand judgments
and brand feelings
?
What is the most likely reason that Wrigley's gum continues to succeed, despite primarily being strong only in brand salience?
What is the most likely reason that Wrigley's gum continues to succeed, despite primarily being strong only in brand salience?
Flashcards
Brand Definition
Brand Definition
A brand is an identifier for a company's products.
Early Brands Purpose
Early Brands Purpose
Early brands were used to signify a company's products.
William E.I. du Pont
William E.I. du Pont
Founded the du Pont company in 1802.
Colgate Company
Colgate Company
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Rowland H. Colgate
Rowland H. Colgate
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Brand Equity
Brand Equity
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Positive Brand Equity
Positive Brand Equity
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Brand Awareness
Brand Awareness
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Points-of-Difference
Points-of-Difference
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Brand Positioning
Brand Positioning
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Brand Resonance
Brand Resonance
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Brand Performance
Brand Performance
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Brand Imagery
Brand Imagery
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Brand Salience
Brand Salience
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Active Engagement
Active Engagement
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Brand Audit
Brand Audit
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Qualitative Research
Qualitative Research
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Projective Techniques
Projective Techniques
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Reinforcing Brands
Reinforcing Brands
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Brand Architecture
Brand Architecture
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Brand Revitalization
Brand Revitalization
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Consumer Research
Consumer Research
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Study Notes
Exam 1 Overview
- Exam date: Monday, February 10th, during usual class time
- Exam Content: Chapters 1-3, 9, and 14 (Keller), focusing on material covered in class
- Exam Format: Closed-book, 40 multiple-choice questions, 60 minutes
- Materials allowed: Laptop
Chapter 1: Brands and Brand Management
- Brands were initially primarily identifiers of a company
- Today, brands signify meanings beyond the product itself
Chapter 1: What is a Brand?
- Historical examples E.I. du Pont, founded 1802, Colgate, founded 1806, Rowland H. Macy, Founded 1843
Brand Equity
- Brand equity encompasses consumer knowledge about a brand, impacting their responses to brand marketing.
- Positive brand equity leads to increased loyalty, reduced vulnerability to market crises, more inelastic demand to price increases, and enhanced marketing effectiveness. Increased brand awareness and effectiveness
Chapter 2: Customer-Based Brand Equity
- Positive brand equity leads to increased loyalty, reduced vulnerability to market crises, larger profit margins, more inelastic demand to price increases, increased effectiveness of marketing, more elastic demand to price decreases and additional opportunities for brand extension
Sources of Brand Equity
- Brand awareness: recognition and recall
- Brand imagery: user profiles, values, personality, purchase situations, heritage, experiences
Brand Awareness Benefits
- Learning
- Consideration
- Choice
Brand Positioning
- Target market: descriptive and behavioral segmentation
- Key competitors: overlap between target market and competitors
- Points-of-parity: Category POPs, competitive POPs, correlational POPs (criteria for category or competitors)
- Points-of-difference: desirable, deliverable, differentiating
Chapter 3: The Brand Resonance Model
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Stages of Brand Development: identity, meaning, response, relationships
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Resonance pyramid: Salience -- Performance -- Imagery -- Judgments -- Feelings -- Resonance
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Brand Salience: depth of awareness, and breadth of awareness.
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Brand performance: primary and secondary features, style and design, reliability, and service
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Brand Imagery: user profiles, personality, values, purchase situations, and heritage
Brand Resonance
- Behavioral loyalty
- Attitudinal attachment
- Sense of community
- Active engagement
Brand building implications
- Don't take shortcuts with brands
- Brands should have duality (both brain and heart-based)
- Brands should have richness
- Brand resonance provides important focus
Chapter 9: Conducting Brand Audits
- Brand inventory
- Brand exploratory
- Qualitative research: free association, projective techniques
- Quantitative research: surveys
Chapter 14: Reinforcing Brands
- Brand revitalization: back to basics, pure reinvention
- Expanding brand awareness and identifying target markets (valuable customers, lost customers, neglected customers, new customers)
Leveraging Brand Extensions and Architecture
- Sequential brand extensions (Ex: Victorinox Swiss Army knife and perfumes)
- Brand architecture (Singular brand, Branded House, Sub-brands, Endorsed Brands, House of Brands)
The Brand Value Chain
- Focus on marketing program investment impacting customer mindset, market performance and shareholder value
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Description
Exam 1 covers chapters 1-3, 9, and 14. Focus on brand management, brand equity, and customer-based brand equity. The exam is closed-book with 40 multiple-choice questions, and laptops are allowed.