Marketing Exam 1: Chapters 1-3, 9, and 14
23 Questions
1 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What was the primary function of early brands?

  • Communicating detailed product information and features.
  • Creating emotional connections with consumers.
  • Signifying a company's products and identifying their origin. (correct)
  • Establishing a price premium over generic alternatives.

Which of the following is NOT mentioned as part of the Exam 1 content?

  • Chapter 3
  • Chapter 14
  • Chapter 2 (correct)
  • Chapter 9

If a company founded in 1802 and another in 1806 both utilize branding, which statement best describes their approach during that era?

  • Both companies primarily focused on digital marketing strategies.
  • Both likely used branding primarily for product identification. (correct)
  • Neither company likely utilized branding in any significant way.
  • Both companies focused on creating brand communities via social events.

A marketing student is preparing for an exam covering brand management. They want to focus their study time effectively. Based on the study guide, what should be their primary focus?

<p>In-depth knowledge of specific examples discussed during class sessions. (D)</p> Signup and view all the answers

A company is launching a new product. Considering the evolution of branding, what should their initial branding strategy prioritize to ensure product recognition?

<p>Establishing a clear and easily recognizable mark to identify the product's origin. (B)</p> Signup and view all the answers

In the context of brand audits, what is the key difference between a brand inventory and a brand exploratory?

<p>A brand inventory focuses on internal brand elements, while a brand exploratory investigates external market perceptions. (C)</p> Signup and view all the answers

When conducting qualitative research for a brand, which of the following best describes the application of projective techniques?

<p>Employing indirect questioning to uncover hidden consumer beliefs and feelings. (B)</p> Signup and view all the answers

In brand revitalization, what does 'back to basics' typically involve?

<p>Focusing on the brand's core values and ensuring they are consistently delivered. (C)</p> Signup and view all the answers

A company is considering a brand extension. How would you classify 'Branded House' in terms of brand architecture?

<p>An approach where the corporate brand serves as a primary identifier across all products. (C)</p> Signup and view all the answers

What is the primary goal of leveraging in the context of brand extensions?

<p>To use the existing brand equity to introduce new products or services. (A)</p> Signup and view all the answers

What is the purpose of free association in qualitative brand research?

<p>To uncover the immediate thoughts and feelings consumers have when presented with a brand. (A)</p> Signup and view all the answers

When reinforcing a brand like Gillette, which focuses on 'high performance, reliable, innovative blades', which element of the Brand Value Chain is being directly addressed?

<p>Performance (B)</p> Signup and view all the answers

A brand decides to revitalize by expanding brand awareness. Which customer-focused strategy would directly support this goal?

<p>Attracting new customers with broad-reach marketing efforts. (C)</p> Signup and view all the answers

Which of the following best describes how brand equity impacts a company's pricing strategy?

<p>Decreases price elasticity of demand, making consumers less sensitive to price changes. (D)</p> Signup and view all the answers

A new brand is trying to establish itself in a competitive market. According to the brand resonance model, what is the foundational step they should prioritize?

<p>Establishing brand salience to ensure high awareness and recall. (A)</p> Signup and view all the answers

When selecting points-of-difference, which of the following criteria ensures that the chosen associations are sustainable and provide a competitive edge?

<p>The points-of-difference are desirable, deliverable, and differentiating. (B)</p> Signup and view all the answers

How do 'correlational points-of-parity' influence consumer perception of a brand?

<p>By negating potential negative associations arising from points-of-difference. (D)</p> Signup and view all the answers

A luxury car brand emphasizes its heritage, exclusive user profiles, and high-end purchase scenarios in its marketing. Which aspect of brand imagery is the company leveraging?

<p>User profiles and purchase/usage situations. (C)</p> Signup and view all the answers

What is the primary benefit of 'brand recognition' for consumers?

<p>It aids in learning about the product category. (B)</p> Signup and view all the answers

A company decides to extend its well-known brand into a completely new product category. How does strong brand equity aid this brand extension?

<p>It provides additional brand extension opportunities and consumer trust. (A)</p> Signup and view all the answers

Which of the following is the best example of behavioral segmentation in determining a target market?

<p>Targeting customers who are early adopters of technology. (D)</p> Signup and view all the answers

According to the Brand Resonance Model, what is the key difference between brand judgments and brand feelings?

<p>Brand judgments are customers' personal opinions and evaluations, while brand feelings are customers' emotional reactions and responses to the brand. (C)</p> Signup and view all the answers

What is the most likely reason that Wrigley's gum continues to succeed, despite primarily being strong only in brand salience?

<p>Brand salience can be sufficient for frequently purchased, low-involvement products. (D)</p> Signup and view all the answers

Flashcards

Brand Definition

A brand is an identifier for a company's products.

Early Brands Purpose

Early brands were used to signify a company's products.

William E.I. du Pont

Founded the du Pont company in 1802.

Colgate Company

Founded in 1806, known for personal care products.

Signup and view all the flashcards

Rowland H. Colgate

Founded Colgate in 1843, focusing on hygiene products.

Signup and view all the flashcards

Brand Equity

Knowledge about a brand impacting consumer responses to marketing.

Signup and view all the flashcards

Positive Brand Equity

Favorable consumer perceptions leading to loyalty and market advantages.

Signup and view all the flashcards

Brand Awareness

Consumer recognition and recall of a brand.

Signup and view all the flashcards

Points-of-Difference

Unique attributes of a brand that set it apart from competitors.

Signup and view all the flashcards

Brand Positioning

Creating a unique image of a brand in the consumer's mind related to competitors.

Signup and view all the flashcards

Brand Resonance

The ultimate level of connection a customer feels with a brand.

Signup and view all the flashcards

Brand Performance

How well a brand delivers its promises and meets customers' needs.

Signup and view all the flashcards

Brand Imagery

The visual and emotional associations consumers have with a brand.

Signup and view all the flashcards

Brand Salience

The depth and breadth of awareness of a brand among consumers.

Signup and view all the flashcards

Active Engagement

Consumer interaction and involvement with a brand.

Signup and view all the flashcards

Brand Audit

A systematic examination of a brand's performance and image.

Signup and view all the flashcards

Qualitative Research

Research that explores consumer attitudes and feelings through non-numerical data.

Signup and view all the flashcards

Projective Techniques

Research methods that uncover consumer perceptions indirectly.

Signup and view all the flashcards

Reinforcing Brands

Strategies used to strengthen consumer associations with a brand.

Signup and view all the flashcards

Brand Architecture

The structure of brands within a company, determining relationships between them.

Signup and view all the flashcards

Brand Revitalization

Efforts to rejuvenate a brand's image or performance.

Signup and view all the flashcards

Consumer Research

The process of gathering insights about consumer preferences and behaviors.

Signup and view all the flashcards

Study Notes

Exam 1 Overview

  • Exam date: Monday, February 10th, during usual class time
  • Exam Content: Chapters 1-3, 9, and 14 (Keller), focusing on material covered in class
  • Exam Format: Closed-book, 40 multiple-choice questions, 60 minutes
  • Materials allowed: Laptop

Chapter 1: Brands and Brand Management

  • Brands were initially primarily identifiers of a company
  • Today, brands signify meanings beyond the product itself

Chapter 1: What is a Brand?

  • Historical examples E.I. du Pont, founded 1802, Colgate, founded 1806, Rowland H. Macy, Founded 1843

Brand Equity

  • Brand equity encompasses consumer knowledge about a brand, impacting their responses to brand marketing.
  • Positive brand equity leads to increased loyalty, reduced vulnerability to market crises, more inelastic demand to price increases, and enhanced marketing effectiveness. Increased brand awareness and effectiveness

Chapter 2: Customer-Based Brand Equity

  • Positive brand equity leads to increased loyalty, reduced vulnerability to market crises, larger profit margins, more inelastic demand to price increases, increased effectiveness of marketing, more elastic demand to price decreases and additional opportunities for brand extension

Sources of Brand Equity

  • Brand awareness: recognition and recall
  • Brand imagery: user profiles, values, personality, purchase situations, heritage, experiences

Brand Awareness Benefits

  • Learning
  • Consideration
  • Choice

Brand Positioning

  • Target market: descriptive and behavioral segmentation
  • Key competitors: overlap between target market and competitors
  • Points-of-parity: Category POPs, competitive POPs, correlational POPs (criteria for category or competitors)
  • Points-of-difference: desirable, deliverable, differentiating

Chapter 3: The Brand Resonance Model

  • Stages of Brand Development: identity, meaning, response, relationships

  • Resonance pyramid: Salience -- Performance -- Imagery -- Judgments -- Feelings -- Resonance

  • Brand Salience: depth of awareness, and breadth of awareness.

  • Brand performance: primary and secondary features, style and design, reliability, and service

  • Brand Imagery: user profiles, personality, values, purchase situations, and heritage

Brand Resonance

  • Behavioral loyalty
  • Attitudinal attachment
  • Sense of community
  • Active engagement

Brand building implications

  • Don't take shortcuts with brands
  • Brands should have duality (both brain and heart-based)
  • Brands should have richness
  • Brand resonance provides important focus

Chapter 9: Conducting Brand Audits

  • Brand inventory
  • Brand exploratory
  • Qualitative research: free association, projective techniques
  • Quantitative research: surveys

Chapter 14: Reinforcing Brands

  • Brand revitalization: back to basics, pure reinvention
  • Expanding brand awareness and identifying target markets (valuable customers, lost customers, neglected customers, new customers)

Leveraging Brand Extensions and Architecture

  • Sequential brand extensions (Ex: Victorinox Swiss Army knife and perfumes)
  • Brand architecture (Singular brand, Branded House, Sub-brands, Endorsed Brands, House of Brands)

The Brand Value Chain

  • Focus on marketing program investment impacting customer mindset, market performance and shareholder value

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

MKTG 656 Exam 1 Study Guide PDF

Description

Exam 1 covers chapters 1-3, 9, and 14. Focus on brand management, brand equity, and customer-based brand equity. The exam is closed-book with 40 multiple-choice questions, and laptops are allowed.

More Like This

Brand Management Fundamentals
4 questions
Brand Management and Equity
24 questions
Brand Management Study Unit 4
37 questions
Strategic Brand Management Quiz
24 questions
Use Quizgecko on...
Browser
Browser