12 Questions
The macroenvironment consists of the actors close to the company that affect its ability to serve its customers.
False
Resellers are an example of financial intermediaries in the microenvironment.
False
Demography is the study of human populations' behavior and attitudes.
False
The microenvironment includes the larger societal forces that affect marketing management's ability to build and maintain successful relationships with target customers.
False
The financial publics are an example of a type of customer market.
False
The microenvironment consists of the company, suppliers, marketing intermediaries, customer markets, and publics, but not competitors.
False
Demographic trends include changing cultural values and geographic population shifts
False
Core beliefs and values are more open to change and are influenced by businesses and government
False
Legislation regulating business is intended to protect consumers from unfair business practices
True
Proactive companies react to forces in the environment
False
The marketing environment includes the microenvironment and macroenvironment
True
Responding to the marketing environment involves only watching and reacting to forces in the environment
False
Test your understanding of a company's marketing environment, including microenvironment and external factors that affect marketing management's ability to build customer relationships.
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