Marketing: Creating Value for Customers
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Questions and Answers

What is the primary focus of marketing?

  • Selling and advertising products
  • Competing with other companies
  • Maximizing profits
  • Satisfying customer needs (correct)

What is the objective of penetration pricing?

  • To attract repeat customers
  • To encourage consumers to try out a new product (correct)
  • To increase profit margins
  • To maintain a competitive market share

Which of the following is NOT a part of the marketing mix?

  • Product
  • Promotion
  • Price
  • Targeting (correct)

What is the difference between needs and wants in marketing?

<p>Needs are essential, while wants are desirable (A)</p> Signup and view all the answers

What is e-commerce, according to the text?

<p>The buying and selling of goods and services online (B)</p> Signup and view all the answers

What is the purpose of an integrated marketing program?

<p>To communicate and deliver the intended value to chosen customers (D)</p> Signup and view all the answers

What is the primary goal of the marketing concept?

<p>To focus on product benefits and customer needs (D)</p> Signup and view all the answers

What is the term for a narrow-minded approach to marketing that focuses excessively on products or services?

<p>Marketing myopia (C)</p> Signup and view all the answers

Which of the following is NOT a marketing management orientation?

<p>Contests (A)</p> Signup and view all the answers

What does the term 'share of customer' refer to?

<p>The percentage of the customer's purchasing that a company gets in its product categories (B)</p> Signup and view all the answers

What is the primary focus of the production concept?

<p>Production and distribution efficiency (C)</p> Signup and view all the answers

What is the potential problem with the product concept?

<p>It leads to marketing myopia (D)</p> Signup and view all the answers

What is the relationship between wants and demands in marketing?

<p>Wants are shaped by culture, personality, and personal factors, and demands result from possessing buying power. (A)</p> Signup and view all the answers

What is the essence of market segmentation?

<p>Involves dividing markets into segments of customers based on preferences and characteristics. (A)</p> Signup and view all the answers

Which of the following is NOT a component of McDonald’s value proposition?

<p>Static menu for all locations (D)</p> Signup and view all the answers

In Customer Relationship Management (CRM), what does 'relating with more carefully selected customers' entail?

<p>Building relationships with fewer but more profitable customers (A)</p> Signup and view all the answers

What characterizes Consumer-Generated Marketing?

<p>Creating marketing materials and ideas based on consumer input (D)</p> Signup and view all the answers

How does Target Marketing differ from Market Segmentation?

<p>Target Marketing involves identifying profitable customers, while Market Segmentation involves dividing markets based on characteristics. (C)</p> Signup and view all the answers

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