Marketing: Creating Value for Customers
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Questions and Answers

What is the primary focus of marketing?

  • Selling and advertising products
  • Competing with other companies
  • Maximizing profits
  • Satisfying customer needs (correct)
  • What is the objective of penetration pricing?

  • To attract repeat customers
  • To encourage consumers to try out a new product (correct)
  • To increase profit margins
  • To maintain a competitive market share
  • Which of the following is NOT a part of the marketing mix?

  • Product
  • Promotion
  • Price
  • Targeting (correct)
  • What is the difference between needs and wants in marketing?

    <p>Needs are essential, while wants are desirable</p> Signup and view all the answers

    What is e-commerce, according to the text?

    <p>The buying and selling of goods and services online</p> Signup and view all the answers

    What is the purpose of an integrated marketing program?

    <p>To communicate and deliver the intended value to chosen customers</p> Signup and view all the answers

    What is the primary goal of the marketing concept?

    <p>To focus on product benefits and customer needs</p> Signup and view all the answers

    What is the term for a narrow-minded approach to marketing that focuses excessively on products or services?

    <p>Marketing myopia</p> Signup and view all the answers

    Which of the following is NOT a marketing management orientation?

    <p>Contests</p> Signup and view all the answers

    What does the term 'share of customer' refer to?

    <p>The percentage of the customer's purchasing that a company gets in its product categories</p> Signup and view all the answers

    What is the primary focus of the production concept?

    <p>Production and distribution efficiency</p> Signup and view all the answers

    What is the potential problem with the product concept?

    <p>It leads to marketing myopia</p> Signup and view all the answers

    What is the relationship between wants and demands in marketing?

    <p>Wants are shaped by culture, personality, and personal factors, and demands result from possessing buying power.</p> Signup and view all the answers

    What is the essence of market segmentation?

    <p>Involves dividing markets into segments of customers based on preferences and characteristics.</p> Signup and view all the answers

    Which of the following is NOT a component of McDonald’s value proposition?

    <p>Static menu for all locations</p> Signup and view all the answers

    In Customer Relationship Management (CRM), what does 'relating with more carefully selected customers' entail?

    <p>Building relationships with fewer but more profitable customers</p> Signup and view all the answers

    What characterizes Consumer-Generated Marketing?

    <p>Creating marketing materials and ideas based on consumer input</p> Signup and view all the answers

    How does Target Marketing differ from Market Segmentation?

    <p>Target Marketing involves identifying profitable customers, while Market Segmentation involves dividing markets based on characteristics.</p> Signup and view all the answers

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