Marketing Concepts & Terms
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Questions and Answers

What does the SMART format refer to in the context of marketing objectives?

  • Strategic, Meaningful, Attainable, Realistic, Timely
  • Specific, Measurable, Achievable, Relevant, Time-bound (correct)
  • Significant, Manageable, Applicable, Reasonable, Tangible
  • Simple, Measurable, Achievable, Relevant, Timely
  • Which of the following best describes a freemium pricing strategy?

  • Charging a flat rate for all services regardless of usage
  • Using customer segmentation to set different prices for different groups
  • Offering a basic service for free while charging for premium features (correct)
  • Adjusting prices based on customer demand in real-time
  • What is a common challenge when measuring marketing metrics?

  • Measuring everything can be time consuming and expensive (correct)
  • These metrics are always easy and straightforward to compute
  • Most metrics do not add any value to the business
  • There are typically too few metrics to consider
  • Which distribution strategy involves selling products directly to consumers without intermediaries?

    <p>Direct to customer distribution</p> Signup and view all the answers

    In the provided template, what is meant by 'unique value claim'?

    <p>A statement that highlights a product's competitive advantage</p> Signup and view all the answers

    What do the 4 Ps of marketing include?

    <p>Product, Price, Promotion, Place</p> Signup and view all the answers

    Which of the following is NOT an element of PESTLE analysis?

    <p>Partnership</p> Signup and view all the answers

    The concept of 'Jobs to be Done' theory focuses on what aspect of consumer behavior?

    <p>The purpose for which consumers hire a product</p> Signup and view all the answers

    What does TAM stand for in market sizing?

    <p>Total Addressable Market</p> Signup and view all the answers

    Which of the following best describes a perceptual map?

    <p>A visual representation of consumer perceptions regarding brands</p> Signup and view all the answers

    Which type of market segmentation focuses on lifestyle and personality traits?

    <p>Psychographic segmentation</p> Signup and view all the answers

    What does the brand personality framework help to establish?

    <p>The human characteristics associated with a brand</p> Signup and view all the answers

    The concept of the 'Agile Focus Strategy' includes which of the following?

    <p>Establishing a smart portfolio of opportunities</p> Signup and view all the answers

    Study Notes

    Marketing Concepts & Terms

    • 4 Ps (Marketing Mix): Product, Price, Promotion, Place. A fundamental framework for marketing strategies.
    • 5th P ("Purple Cow"): A concept emphasizing creating a truly memorable, distinctive product or brand.
    • PESTLE Analysis: Analyzes the political, economic, social, technological, legal, and environmental contexts surrounding a business. Useful for assessing external factors.
    • Competitive Landscape: Examines both direct and indirect substitutes to gain a critical understanding of the competitive environment.
    • Perceptual Map: A visual representation of consumer perceptions, utilizing determinant attributes to plot brand positioning relative to competitors.
    • Marketing Sizing (TAM/SAM/SOM): Estimates total available market size (TAM), served available market size (SAM), and serviceable obtainable market size (SOM) to realistically assess market opportunity.
    • Customer Journey: Visually maps customer processes, needs, and perceptions to understand the entire customer experience.
    • Jobs to be Done Theory: Focuses on the tasks customers are trying to accomplish rather than just product features. Explores the underlying "job" the customer is hiring a product or service to do.
    • Market Opportunity Navigator (Where to Play): Identifies and evaluates market opportunities by combining company abilities with market needs.
    • Market Opportunity Set: Evaluates potential market opportunities based on a company's capabilities.
    • Attractiveness Map: A tool for comprehensively analyzing potential market opportunities to identify the most appealing ones.
    • Agile Focus Strategy: Creates backup and growth options to maintain flexibility and address unforeseen changes when a market opportunity is chosen.
    • Brand Personality: Human characteristics associated with a brand, used to differentiate brands (e.g., Coke vs. Pepsi). Involves traits like sincerity, excitement, competence, sophistication, and ruggedness.
    • Messaging: The core message and narrative a company wants to communicate to customers. A well-defined messaging hierarchy includes the value proposition, messaging pillars, and proof points.
    • Market Segmentation: Dividing a broad market into smaller, more manageable segments for targeted marketing efforts. Types include geographic, psychographic, demographic, and behavioral segmentation.
    • Targeting: Refers to the specific market segments a company chooses to focus on (mass marketing, niche or hyper-segmentation).
    • Buyer Persona (Customer Archetype): A fictionalized representation of a company's ideal customer to understand their needs and behaviors.
    • Positioning: The desired space a brand occupies in consumers' minds, defining how a company is different and providing value to a specific target customer. A positioning statement outlines target market, unique value, and reasons to believe/believe in the claim.
    • Pricing: The art and science of determining the price of a product or service, considering factors such as production costs, market competition, and customer perceived value. Strategies include cost-plus, high-low, freemium, dynamic.
    • Distribution Strategies: Methods chosen to deliver a product to the customer including direct-to-customer, exclusive, selective, and more.
    • Marketing Objectives (SMART): Specific, Measurable, Achievable, Relevant, Time-bound objectives, supporting business goals, distinct from business objectives. Incorporates objective/strategy/tactic relationship.
    • Marketing Metrics: Key performance indicators (KPIs) relevant to a company's marketing efforts. Examples include click-through rate (CTR), customer acquisition cost (CAC), customer lifetime value (CLTV), bounce rate, churn rate, net promoter score (NPS), and return on ad spend (ROAS).

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    Description

    Test your understanding of essential marketing concepts, including the 4 Ps, PESTLE Analysis, and the Customer Journey. This quiz covers various frameworks and tools that are crucial for strategizing in modern marketing. Perfect for students or professionals looking to refresh their marketing knowledge.

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