Marketing Concepts Quiz
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Questions and Answers

What type of exchange is characterized by a short-term orientation and motivated by self-interest?

  • Reciprocal exchange
  • Relational exchange
  • Redistributive exchange
  • Market exchange (correct)
  • Which type of exchange is driven primarily by the need to strengthen a relationship?

  • Redistributive exchange
  • Relational exchange
  • Market exchange
  • Reciprocal exchange (correct)
  • In which type of exchange do participants typically belong to a collective unit?

  • Market exchange
  • Redistributive exchange (correct)
  • Relational exchange
  • Reciprocal exchange
  • Which of the following exemplifies co-creation?

    <p>A brand running a contest for customers to design a product</p> Signup and view all the answers

    What is a primary goal of integrated marketing communication (IMC)?

    <p>Coordinate all marketing messages across channels</p> Signup and view all the answers

    How does relational exchange differ from market exchange?

    <p>Relational exchange has a long-term orientation.</p> Signup and view all the answers

    What internal influence might affect a consumer's perception of a brand?

    <p>Personal experience with the brand</p> Signup and view all the answers

    What motivates participants in redistributive exchange?

    <p>Sharing resources with others</p> Signup and view all the answers

    What does the 'S' in SMART objectives stand for?

    <p>Specific</p> Signup and view all the answers

    Which component of SMART indicates the need for a defined target?

    <p>Measurable</p> Signup and view all the answers

    How did Netflix aim to create interest in the Indian market?

    <p>Through outdoor advertising and focusing on youth</p> Signup and view all the answers

    Which step in the AIDA model corresponds to showing customers what Netflix has to offer?

    <p>Desire</p> Signup and view all the answers

    During which stage of creating a SMART goal should one ask, 'When is this goal to be achieved?'

    <p>Time-Bounded</p> Signup and view all the answers

    What was a major challenge Netflix faced when entering the Indian market?

    <p>Availability of free content on other platforms</p> Signup and view all the answers

    Which of the following is NOT a factor of the SMART framework?

    <p>Simplicity</p> Signup and view all the answers

    What action step did Netflix take in order to encourage subscriptions?

    <p>Introduced multiple subscription plans</p> Signup and view all the answers

    What is a primary benefit of sponsorship for brands?

    <p>It allows brands to blend tools in the communication mix.</p> Signup and view all the answers

    How does function-based similarity impact sponsorship effectiveness?

    <p>It aligns the product with the sponsored event's activities.</p> Signup and view all the answers

    What is a potential criticism of the KFC and Susan G. Komen partnership?

    <p>It creates confusion by suggesting unhealthy practices.</p> Signup and view all the answers

    What does image-based similarity in sponsorship reflect?

    <p>The prestige the sponsor brings to the event.</p> Signup and view all the answers

    What should not be expected from a successful sponsorship relationship?

    <p>Direct translation into sales.</p> Signup and view all the answers

    What can sponsorship help to diffuse among target audiences?

    <p>Negative effects of traditional media.</p> Signup and view all the answers

    What is a key component in determining the effectiveness of a sponsorship relationship?

    <p>Degree of fit between the parties.</p> Signup and view all the answers

    What argument do some critics make about KFC's association with the breast cancer awareness campaign?

    <p>It contradicts health-conscious messaging.</p> Signup and view all the answers

    What primarily attracts sponsors to sports sponsorship?

    <p>High media coverage and large audience reach</p> Signup and view all the answers

    What distinguishes programme sponsorship from traditional advertising?

    <p>Broadcasting requirements prevent it from appearing as a standard advertisement</p> Signup and view all the answers

    What is a primary goal of point-of-purchase communications?

    <p>To influence consumer decisions at the point of sale</p> Signup and view all the answers

    How has arts sponsorship evolved in its purpose?

    <p>It has become a method for sophisticated brand targeting</p> Signup and view all the answers

    Which of the following represents a common misconception about sponsorship in the arts?

    <p>It lacks strategic planning and targeting</p> Signup and view all the answers

    What purpose did the 'chill' n charge' tent at Glastonbury Festival serve for Orange?

    <p>To develop their brand and increase purchase consideration</p> Signup and view all the answers

    What is the relationship between in-store advertising and consumer purchase decisions?

    <p>In-store advertising significantly influences purchasing behavior</p> Signup and view all the answers

    Which statement is true regarding the distinction between programme sponsorship and product placement?

    <p>Product placement is a type of programme sponsorship</p> Signup and view all the answers

    What was the purpose of the first written advertisement found in Thebes, Egypt?

    <p>To promote a weaving shop and find a runaway slave</p> Signup and view all the answers

    What significant development in the 15th and 16th centuries contributed to modern advertising?

    <p>Development of printing</p> Signup and view all the answers

    Which of the following is NOT a characteristic of advertising?

    <p>It is primarily focused on verbal communication</p> Signup and view all the answers

    What type of appeals do emotional advertisements primarily rely on?

    <p>Affective responses and image conveyance</p> Signup and view all the answers

    In which year was the first advertising agency, opened by William Taylor, established?

    <p>1786</p> Signup and view all the answers

    What is an example of BTL (Below The Line) advertising?

    <p>Direct mail campaigns</p> Signup and view all the answers

    Which emotional appeal type is characterized by evoking laughter?

    <p>Cognitive humor</p> Signup and view all the answers

    What percentage of Kellogg's communications budget is typically allocated to advertising?

    <p>Over 80%</p> Signup and view all the answers

    What is a key benefit of segmenting emails by demographic?

    <p>It ensures users receive messages they want to see.</p> Signup and view all the answers

    How does Google Display Ads optimize ad performance across the web?

    <p>Using machine learning algorithms to combine ad assets.</p> Signup and view all the answers

    What does signing up for a Google Ads account allow you to do?

    <p>Run search ads to drive traffic to your website.</p> Signup and view all the answers

    What is the primary payment model for social network advertising?

    <p>Cost-per-click (CPC).</p> Signup and view all the answers

    What impact did the development of the U.S. have on direct marketing?

    <p>It introduced technological advancements aiding distribution.</p> Signup and view all the answers

    What is the role of the Google Keyword Planner in advertising strategy?

    <p>It estimates search volume for keywords.</p> Signup and view all the answers

    Which component is necessary for creating an ad campaign on social networks?

    <p>An objective for the campaign.</p> Signup and view all the answers

    What is one function of AI tools in digital marketing?

    <p>To generate creatives and automate tasks.</p> Signup and view all the answers

    Study Notes

    Sponsorship Definition

    • Sponsorship is a commercial activity where one party allows another to associate with a target audience in return for resources, services, or funds.
    • It exposes brands to specific audiences.
    • It suggests an association between the brand and the sponsor.
    • It can diffuse negative effects associated with traditional mass media.
    • It allows for diverse communication tools and resource efficiency.

    Degree of Fit

    • A key factor in sponsorship effectiveness is the degree of fit.
    • Fit is considered through two dimensions:
      • Function-based similarity: the product is used in the event.
      • Image-based similarity: the sponsor's image aligns with the event.

    KFC Example

    • KFC partnered with Susan G. Komen for the Cure for breast cancer awareness.
    • Critics argued the partnership was hypocritical, as KFC food might increase cancer risk.

    Most Used Sponsorship Types: Sports

    • Sports sponsorship is popular because:
      • High media coverage attracts audiences.
      • Large audiences across mediums.
      • Simplistic measure of segmentation

    Coca-Cola at the Olympics

    • Coca-Cola highlighted the Olympic Games' unifying power.
    • They partnered with French artists to create unique can designs.

    Program Sponsorship

    • Sponsorship agreements do not usually affect content or scheduling.
    • Sponsored content should avoid resembling regular (unsponsored) ads.
    • Sponsorship lines can blur with product placement and brand entertainment.

    Point-of-Purchase (POP) Communication

    • POP (point-of-purchase) communication is a promotional tool inside a store.
    • 82% of purchase decisions occur in-store.
    • POP can attract attention, remind, inform, and persuade.

    Store Atmosphere

    • Store atmosphere, such as music, can influence customer behavior.
    • Customers linger longer and buy more from restaurants playing their preferred genre of music.

    Business Insight: Nike & Foot Locker

    • Nike and Foot Locker initially had a strained but then successful partnership.
    • Nike's order to Foot Locker decreased due to differing visions of products, sales, and price.
    • This caused significant issues and challenges for Foot Locker's sales.

    Marketing Communication Tools: Public Relations

    • Public relations (PR) builds goodwill with audiences.
    • PR bridges the gap between company views and media coverage.
    • The PR function frequently reports directly to the CEO.

    PR Strengths and Weaknesses

    • Strengths: Effective in influencing public perception, flexible messaging, cost-effective
    • Weaknesses: Difficult to measure effectiveness, lack of direct control, journalists act as gatekeepers.

    PR Instruments and Channels

    • PR tools are used for internal and external communication.
    • Media relations are critical for disseminating information quickly.

    Pepsi Case

    • Pepsi's 2017 ad featuring Kendall Jenner drew criticism for seemingly trivializing social issues.
    • The company swiftly apologized and discontinued the ad.

    Marketing

    • Marketing involves managing competitive advantages, reaching customers, and providing messages to generate awareness.
    • It involves planning and executing the conception of product, pricing, promotion, and distribution.
    • It focuses on identifying and meeting customer needs.

    Marketing Mix (4Ps)

    • Product: features and production.
    • Place: location and distribution.
    • Promotion: marketing channels and strategies.
    • Price: price strategy and profit margin.

    Communication Process

    • Communication is the exchange of meaning through a shared symbolic system (e.g verbal or nonverbal).
    • Senders and receivers process information, impacting communication; filter and noise influence the process.
    • Laswell's model highlights factors like who, says what, in what channel, influencing outcomes.

    One-Step Communication Flow

    • A direct message reaches the recipient.
    • Each recipient is independent in response.

    Two-Step Communication Flow

    • The message reaches a specific audience via intermediary (influencer).
    • Personal influence affects target audience decisions.
    • This involves influencers as intermediaries, who filter messages potentially causing loss of some details

    Multi-Step Communication Flow

    • Interconnected actors influence one another in the process.
    • Recipients act as message senders (e.g., social networks)

    Marketing vs Communication

    • Marketing focuses on presenting the brand, while communication is about reaching the target audience.
    • Marketers aim to have their products/services sought after, via communication efforts, prompting a purchase or purchase consideration

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    Description

    Test your knowledge on key marketing concepts, including exchanges, integrated marketing communication, and the AIDA model. This quiz covers various aspects of marketing strategies and consumer behavior. Perfect for students and professionals looking to refresh their understanding of marketing principles.

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