Marketing Concepts Quiz

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Questions and Answers

Which of the actions listed below corresponds to the company's Product orientation?

  • Launching a new account that reimburses 3% of all electricity, water and telephone bills domiciled in it.
  • Sponsoring an exhibition of Renaissance painters in Madrid.
  • Offering cutlery with the opening of a new account.
  • Buying Blue Bank and restructuring the workforce, which allows Blue Bank to increase productivity per employee. (correct)

Which of the following scenarios uses a Nominal scale?

  • When we ask people to rank different shampoos based on their preference, respondents answer 1 "HS", 2 "Elvive", 3 "Pantene".
  • On a scale of 1 to 10 regarding beer taste, a respondent rates "Heineken" 6, "Budweiser" 7 and "Coronita" 2.
  • The University assigns each student an identification number.
  • The market shares of brands A, B and C are 32%, 35% and 33% respectively. (correct)

Which of the following scenarios uses an Interval scale?

  • When we ask people to rank different shampoos based on their preference, respondents answer 1 "HS", 2 "Elvive", 3 "Pantene".
  • The market shares of brands A, B and C are 32%, 35% and 33% respectively.
  • The University assigns each student an identification number.
  • On a scale of 1 to 10 regarding beer taste, a respondent rates "Heineken" 6, "Budweiser" 7 and "Coronita" 2. (correct)

Which of the following scenarios uses a Ratio scale?

<p>The University assigns each student an identification number. (C)</p> Signup and view all the answers

The statement "If the purchase is for personal use, these campaigns are aimed at the hygiene need" is true.

<p>False (B)</p> Signup and view all the answers

The statement "If the perfume or cologne is for gift-giving, these campaigns are aimed at the need for social acceptance" is true.

<p>True (A)</p> Signup and view all the answers

The statement "If the purchase is for personal use, these campaigns are aimed at the need for self-esteem among others" is true.

<p>True (A)</p> Signup and view all the answers

The statement "If the purchase is for personal use, these campaigns are aimed at the need for protection" is true.

<p>False (B)</p> Signup and view all the answers

Flashcards

Production Orientation

Focuses on producing goods efficiently and effectively.

Product Orientation

Focuses on developing and improving products to meet customer needs.

Sales Orientation

Focuses on selling and promoting products to generate revenue.

Market (Consumer) Orientation

Focuses on understanding and meeting customer needs and wants.

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Nominal Scale

A scale that uses numbers to represent categories that have no inherent order.

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Ordinal Scale

A scale that uses numbers to represent categories that have a natural order, but the difference between categories is not meaningful.

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Interval Scale

A scale that uses numbers to represent categories that have a natural order, and the difference between categories is meaningful.

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Ratio Scale

A scale that uses numbers to represent categories that have a natural order, the difference between categories is meaningful, and there is a true zero point.

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Safety Needs

The need to feel safe and secure.

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Social Needs

The need to belong and feel accepted by others.

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Esteem Needs

The need to feel good about oneself and have self-esteem.

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Self-Actualization Needs

The need to reach one’s full potential and achieve personal growth.

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Study Notes

Exam Information

  • Exam duration: 1 hour and 15 minutes
  • 25 multiple-choice questions
  • Correct answers: 0.4 points each
  • Incorrect answers: -0.2 points each
  • Unanswered: 0 points
  • Do not detach pages
  • Hand in the answer sheet with the question paper

Question 1: Market Orientations

  • Match market orientations (Production, Product, Sales, and Consumer) with Blue Bank actions.
    • Offering a new account package
    • Buying and restructuring a company, improving employee productivity
    • Sponsoring a Renaissance art exhibition.
    • Launching a new account that reimburses 3% of electricity, water and landline phone bills.

Question 2: Scales of Measurement

  • Match examples with the appropriate scale of measurement. (Nominal, Ordinal, Interval, Ratio)
    • University ID number assignment
    • Shampoo preference ranking (e.g., Elvive, Pantene)
    • Beer taste rating on a scale of 1 to 10.
    • Market share percentages of brands A, B, and C.

Question 3: Maslow's Hierarchy of Needs

  • Determine if statements about perfume advertising are true or false based on Maslow's hierarchy.
    • Perfume purchase for personal use → hygiene needs
    • Gifting perfume → social acceptance needs
    • Self-purchase of perfume → esteem needs
    • Perfume purchase for personal use → safety/security needs

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