Marketing Communications Chapter 3
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Questions and Answers

What should effective positioning statements reflect?

  • The brand's market share
  • The brand's financial statements
  • The brand's competitive disadvantage
  • The brand's competitive advantage (correct)

What are brand attributes divided into?

  • Product-related and non-product related features, and user imagery
  • Functional, symbolic, and experiential needs
  • Brand benefits and brand attributes
  • Product-related and non-product related features (correct)

What can product features be used to do?

  • Motivate customers to action
  • Represent a competitive advantage and motivate consumers to purchase (correct)
  • Analyze the brand's financial statements
  • Determine the brand's market share

What does user imagery depict?

<p>The brand and the people who use it as being virtually synonymous (D)</p> Signup and view all the answers

What are the three categories of needs that brand benefits can appeal to?

<p>Functional, symbolic, and experiential needs (A)</p> Signup and view all the answers

What do products that fulfill consumption-related problems appeal to?

<p>Functional needs (C)</p> Signup and view all the answers

What do products that provide sensory pleasure, variety, and cognitive stimulation appeal to?

<p>Experiential needs (B)</p> Signup and view all the answers

What do products that fulfill a consumer's desire for self-enhancement, group membership, and affection appeal to?

<p>Symbolic needs (C)</p> Signup and view all the answers

What does the Dove advertisement illustrate?

<p>An appeal to symbolic needs (D)</p> Signup and view all the answers

What is the main goal of positioning via an appeal to brand benefits?

<p>To appeal to any of three categories of needs (B)</p> Signup and view all the answers

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