Podcast
Questions and Answers
What was the reason for Budgetel changing its name to Baymont?
What was the reason for Budgetel changing its name to Baymont?
- To match the needs and wants of its target markets
- To position the chain as a luxury brand
- To align the name with the quality of the company's product and service levels (correct)
- To expand globally
Why is it mentioned that a guestroom cannot become a golf course in the text?
Why is it mentioned that a guestroom cannot become a golf course in the text?
- To highlight the challenges of adapting hotel services to new trends
- To showcase the range of services offered by hotels
- To explain the fixed nature of certain hotel amenities (correct)
- To emphasize the need for flexible hotel services
What difficulty does the market-oriented hospitality firm face due to the fixed nature of some services?
What difficulty does the market-oriented hospitality firm face due to the fixed nature of some services?
- Difficulty in marketing their services effectively
- Challenges in providing a wide variety of services (correct)
- Increased expenses in revamping their facilities
- Struggles in matching their offerings with consumer demands
What is one aspect that makes hotel services flexible according to the text?
What is one aspect that makes hotel services flexible according to the text?
What makes it impossible for a banquet to be considered similar to a front desk service?
What makes it impossible for a banquet to be considered similar to a front desk service?
What is one challenge posed by offering flexible hotel services?
What is one challenge posed by offering flexible hotel services?
Why is consistency of consumer experience important in hotel services?
Why is consistency of consumer experience important in hotel services?
'Price-Rate' refers to what aspect according to the text?
'Price-Rate' refers to what aspect according to the text?
What is an example of a distribution channel mentioned in the text for hospitality firms?
What is an example of a distribution channel mentioned in the text for hospitality firms?
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