Marketing Communication Mix

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Questions and Answers

A company decides to use a mix of advertising, personal selling, sales promotion, and public relations. What is the main purpose of this approach?

  • To pursue its advertising and marketing objectives through a specific blend of promotional tools. (correct)
  • To primarily focus on building the company's internal communication strategies.
  • To solely reduce the overall marketing budget by diversifying promotional activities.
  • To ensure each department within the company has a distinct marketing activity.

Which element of the marketing communications mix involves a personal presentation by the firm's sales force to make sales and build relationships?

  • Sales Promotion
  • Direct Marketing
  • Advertising
  • Personal Selling (correct)

Why is it important for companies to utilize a mix of different marketing communication methods?

  • To limit marketing messages to television and magazines only.
  • To cater to consumers being exposed to a variety of marketing communications from numerous sources. (correct)
  • To ensure all marketing messages are identical across different media channels.
  • To reduce the amount of marketing content that needs to be created.

A company is working to ensure that all of its corporate messages, images, and identity are consistent across all marketing communications venues. Which concept are they implementing?

<p>Integrated Marketing Communication (IMC) (B)</p> Signup and view all the answers

Which of the following best describes 'public relations' as a component of the marketing communications mix?

<p>Building relations to create a favorable image and handling unfavorable situations. (C)</p> Signup and view all the answers

What is the primary goal of 'direct marketing'?

<p>To use non-personal tools to solicit a direct individual response. (B)</p> Signup and view all the answers

In the context of integrated marketing communications (IMC), how do consumers perceive messages delivered via different promotional approaches?

<p>As part of a single, unified message about the company. (C)</p> Signup and view all the answers

A company launches a social media campaign, sponsors a local charity event, and sends out promotional emails, all with a similar design and message. What is the company attempting to achieve?

<p>To implement integrated marketing communications. (A)</p> Signup and view all the answers

How does Integrated Marketing Communication (IMC) contribute to a company's brand in the marketplace?

<p>By tying together and reinforcing all brand images and messages. (B)</p> Signup and view all the answers

Which of the following is an example of sales promotion?

<p>A short-term discount on a product to encourage immediate purchase (B)</p> Signup and view all the answers

Flashcards

Marketing Communication Mix

A company's comprehensive set of communication strategies, encompassing advertising, personal selling, sales promotion, and public relations, aimed at achieving its marketing objectives.

Advertising

A paid form of non-personal presentation and promotion of ideas, goods, or services by an identified sponsor.

Personal Selling

Personal presentation by the firm's sales force to make sales and build customer relationships.

Sales Promotion

Short-term incentives to encourage the purchase or sale of a product or service.

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Public Relations

Building good relations with the company's publics by obtaining favorable publicity and handling unfavorable rumors.

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Direct Marketing

Direct communications with targeted individual consumers, using tools like mail, telephone, and email to solicit a direct response.

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Integrated Marketing Communication (IMC)

The concept of carefully integrating and coordinating a company's communication channels to deliver a consistent message.

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Study Notes

Marketing Communication Mix

  • A company's marketing communications mi,x or promotion mix, combines advertising, personal selling, sales promotion, and public relations tools.
  • These tools enable the company to pursue their advertising and marketing objectives.

Advertising

  • Advertising is any paid form of non-personal presentation and promotion of ideas, goods, or services by an identified sponsor.

Personal selling

  • The firm's sales force gives personal presentations to make sales and build customer relationships.

Sales promotion

  • Sales promotions are short-term incentives that encourage the purchase or sale of a product or service.

Public relations

  • Public relations focuses on building good relationships with the company's publics to gain favorable publicity, build a strong "corporate image", and manage unfavorable rumors, stories, and events.

Direct marketing

  • Direct marketing involves direct communications with carefully targeted individual consumers to obtain an immediate response.
  • Direct marketing uses mail, telephone, fax, e-mail and other non-personal tools to communicate directly and solicit a direct response.

Why a Mix of Marketing Communications Is Needed

  • Consumers encounter a greater variety of marketing communications about the company from an array of sources.
  • In the consumer's mind, the various advertising messages from different media (television, magazines, online) tend to blend together.
  • Using various promotional approaches—advertising, personal selling, sales promotion, public relations, or direct marketing—ensures that all approaches become part of a single message about the company.

Integrated Marketing Communication (IMC)

  • Integrated marketing communication is a concept where a company carefully integrates and coordinates its many communications channels. It is used to deliver a clear, consistent, and compelling message about the organization and its products.
  • IMC is used to build a strong brand identity in the marketplace and reinforces images and messages.
  • With IMC, a company's corporate messages, positioning, images, and identity are coordinated across all marketing communication venues.

IMC Communication Tools

  • Advertising
  • Sales Promotion
  • Personal Selling
  • Direct Marketing
  • Mobile Marketing
  • Social Media Marketing
  • Public Relations
  • Sponsorships

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