Marketing Channels Overview

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Questions and Answers

What is the primary purpose of a value delivery network?

  • To eliminate retailers from the supply chain
  • To facilitate customer service only
  • To manage the supply chain logistics
  • To include all participants in production and distribution (correct)

A marketing chain refers to the stages a product goes through before reaching the retailer.

False (B)

Name a characteristic of multichannel marketing.

Reaches customers across multiple platforms and channels.

An example of a direct marketing channel is selling products on a _______.

<p>website</p> Signup and view all the answers

Match the following types of intermediaries with their functions:

<p>Dealers = Intermediaries between manufacturers and consumers Wholesalers = Manage bulk distribution to retailers Retailers = Sell directly to consumers Distributors = Facilitate large-scale product logistics</p> Signup and view all the answers

Which type of intermediary helps in the logistical function of the supply chain?

<p>Wholesalers (B)</p> Signup and view all the answers

Price escalation occurs when the price of a product is lowered at each stage of distribution.

<p>False (B)</p> Signup and view all the answers

What role does facilitating intermediaries play in the supply chain?

<p>They make transactions easier for buyers.</p> Signup and view all the answers

Which of the following is not a type of retailer?

<p>Corporate banks (B)</p> Signup and view all the answers

Dynamic pricing allows prices to remain constant regardless of market demand.

<p>False (B)</p> Signup and view all the answers

What is the formula for calculating Total Costs?

<p>Total Costs = Fixed Costs + Variable Costs</p> Signup and view all the answers

___ pricing is initially offered at a low price to gain customers by undercutting competitors.

<p>Penetration</p> Signup and view all the answers

Match the following pricing strategies with their descriptions:

<p>Standard markup pricing = Adding a fixed percentage to the cost of an item Skimming pricing = Setting a high price initially for new products Dynamic pricing = Fluctuating prices based on demand Penetration pricing = Low initial price to attract customers</p> Signup and view all the answers

Which of the following best describes omni-channel retailing?

<p>Providing a seamless experience across all channels (D)</p> Signup and view all the answers

Full service retailers only offer self-service options to customers.

<p>False (B)</p> Signup and view all the answers

What is the Break Even Point (BEP) formula?

<p>BEP = Fixed Cost(s) / Contribution Margin Per Unit</p> Signup and view all the answers

Which pricing method involves adding a specific amount to the total unit cost to set the price?

<p>Cost-plus pricing (D)</p> Signup and view all the answers

Competition-based pricing relies on the perceived value that customers assign to the product.

<p>False (B)</p> Signup and view all the answers

What is price elasticity?

<p>The measure of how quantity demanded changes in response to a change in price.</p> Signup and view all the answers

A pricing strategy that sets a high price to reflect high quality or exclusiveness is known as __________ pricing.

<p>premium</p> Signup and view all the answers

What type of pricing would likely be used for essential goods where demand remains constant despite price changes?

<p>Inelastic pricing (D)</p> Signup and view all the answers

Inventory turnover measures how often inventory is sold and replaced within a time period.

<p>True (A)</p> Signup and view all the answers

The formula for calculating Inventory Turnover is __________.

<p>Cost of Goods Sold (COGS) / Average Inventory</p> Signup and view all the answers

Flashcards

Value Delivery Network

A network of businesses involved in producing and delivering a product to consumers, including suppliers, manufacturers, distributors, and retailers.

Supply Chain

The part of the value delivery network that focuses on creating and distributing the goods or services. It includes all the steps from raw materials to finished product.

Marketing Chain

The part of the value delivery network that focuses on marketing and promoting the product to consumers. It includes advertising, promotion, and sales efforts.

Direct Marketing

A marketing strategy where a business sells directly to consumers without using intermediaries like wholesalers or retailers. Examples include online shops or direct mail.

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Indirect Marketing

A marketing strategy where a business uses intermediaries like wholesalers and retailers to reach consumers.

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Multichannel Marketing

A marketing strategy where a business reaches consumers through multiple channels, both online and offline. This offers customers more ways to interact with the company.

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Dealers & Retailers

Businesses that act as intermediaries between manufacturers or wholesalers and consumers. Examples include retailers like Target & Walmart, or dealers like a car dealership.

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Wholesalers / Distributors

Businesses that buy products in bulk from manufacturers and then sell them to retailers. They help streamline the distribution process.

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Types of Retailers

Department stores, supermarkets, discount stores, convenience stores, specialty stores, E-Commerce websites, and direct-to-consumer retailers are all examples of different types of retailers.

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Omni-channel Retailing

A retail strategy that combines online, mobile, and social media channels to provide a unified customer experience.

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Standard Markup Pricing

A pricing strategy where a retailer sets a fixed percentage markup on the cost of an item.

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Total Cost

The total cost incurred by producing and selling a product or service. It encompasses both fixed and variable costs.

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Fixed Costs

Costs that remain constant regardless of production or service levels.

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Variable Costs

Costs that fluctuate with the level of production.

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Unit Contribution

The amount of revenue earned per item sold after covering variable costs.

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Break-Even Analysis

A tool used to determine the sales volume needed to cover all fixed costs.

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Cost-plus percentage-of-cost pricing

A pricing strategy where a fixed percentage of the total unit cost is added to determine the selling price. Often used for unique items.

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Customer value-based pricing

One of the three main pricing strategies where the price is determined by the perceived value of the product from the customer's perspective.

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Psychological pricing

A pricing method that leverages the psychological impact of price on customers, often using odd-even pricing or prestige pricing to influence buying decisions.

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Bundle pricing

A pricing strategy that involves selling multiple products together at a reduced price compared to buying items individually.

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Price elasticity

A measure of the sensitivity of the quantity demanded to changes in product price. Elasticity indicates how much demand changes with a price change.

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Elastic market

Describes a market situation where a small price change results in a significantly larger change in quantity demanded.

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Inelastic market

A market where changes in price have minimal impact on the quantity demanded. The product is usually a necessity.

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Inventory turnover

Measures how efficiently inventory is sold and replaced within a specific time period. High turnover means inventory is moving quickly.

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Study Notes

Marketing Channels

  • Value Delivery Network encompasses all parties involved in the production, distribution, and service delivery of a product, including all direct participants.
  • Supply Chain is a network of companies and individuals involved in creating and delivering a product to the customer.
  • Marketing Chain outlines the stages a product goes through from production to consumption (production, wholesale/distribution, retailing, promotion, and consumption)
  • Direct marketing involves selling directly to consumers, e.g., Fenty Beauty sells directly on their website.
  • Indirect marketing employs intermediaries like wholesalers and retailers.
  • Multichannel marketing uses online and offline platforms to reach customers, maintaining a consistent presence.
  • Intermediaries in indirect marketing facilitate sales by acting as a third-party link between producers and consumers. For example, Sephora acts as an intermediary for Fenty Beauty and Rare Beauty. Their functions include transactional (buying and selling), logistical (gathering, storing, sorting); and facilitating (financing, grading, marketing information/research)
  • Distributors, wholesalers, dealers, and retailers facilitate distribution: Dealers are intermediaries connecting manufacturers, wholesalers, distributors to consumers. Wholesalers/distributors manage bulk distribution to retailers. Retailers sell directly to consumers.

Channel Mark-up & Price Escalation

  • Channel Mark-up is the added price at each stage of a product’s distribution chain, covering business-related costs.

Retailing & Wholesaling

  • Retailers include department stores, supermarkets, discount stores, convenience stores, specialty stores, and e-commerce websites.
  • Retail landscapes are changing because of increased online sales that have led many brick-and-mortar stores to close or adopt multichannel approaches.
  • Covid accelerated these changes.

Pricing Concepts & Strategies

  • List Price is the base price without discounts.
  • Dynamic Pricing adjusts prices based on demand, competition, or factors.
  • Penetration Pricing involves initially offering products at a low price to capture significant market share.
  • Skimming Pricing sets the highest initial price for a new product before lowering it over time, targeting customers who initially want the product.
  • Total Costs are the sum of fixed and variable costs.
  • Fixed Costs remain constant regardless of production levels.
  • Variable Costs depend on production.
  • Unit Contribution is the difference between the price of a product and its variable cost per unit.
  • Break-Even Analysis calculates the number of units needed to sell to cover all costs.
  • Standard Markup Pricing adds a fixed percentage to the cost of a product to determine the price.
  • Cost-plus pricing adds a fixed amount to the cost of a product.
  • Cost-plus percentage-of-cost pricing adds a percentage of the cost to the total unit cost.
  • Customer value-based pricing determines price based on customers' perceived value of the product.
  • Cost-based pricing sets the price based on the cost of production.
  • Competition-based pricing determines price based on competitor prices.

Pricing Strategies (Continued)

  • Psychological pricing strategies can influence consumers (e.g., odd-even pricing like $9.99).
  • Premium pricing sets high prices to suggest high quality.
  • Bundle pricing groups multiple products together at a lower price.

Marketing Metrics

  • Stock/Inventory turnover measures how efficiently a company uses its inventory.
  • Inventory Turnover = Cost of Goods Sold/Average Inventory

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