Marketing and Trademark Concepts Quiz
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Questions and Answers

What is NOT a condition for trademark validity?

  • Available
  • Contrary to public order or morality (correct)
  • Not likely to deceive
  • Distinctive

Which of the following is considered a graphical element of a brand?

  • Color (correct)
  • Slogan
  • Product Quality
  • Price Point

What must be true for a trademark to be considered distinctive?

  • It must be similar to existing trademarks
  • It must be available for registration
  • It must be contrary to public perception
  • It must be legally recognizable and unique (correct)

Which condition could disqualify a trademark from validity based on international standards?

<p>It contains a well-known protected sign (C)</p> Signup and view all the answers

Which aspect of graphic signs is crucial for brand representation?

<p>Typography (A)</p> Signup and view all the answers

What is the focus of the product mix in sustainable marketing?

<p>Creating a portfolio of sustainable offers. (D)</p> Signup and view all the answers

Which aspect is essential in building a fair pricing policy within the price mix?

<p>Considering hidden costs and fairness. (B)</p> Signup and view all the answers

How does the place mix contribute to sustainability?

<p>By establishing sustainable relationships with suppliers. (A)</p> Signup and view all the answers

What is a key component of the promotion mix in sustainable marketing?

<p>Building a new consumer culture around responsibility. (A)</p> Signup and view all the answers

What is the main goal of integrating sustainability into the marketing mix?

<p>To enhance the value of sustainable products through the entire marketing strategy. (C)</p> Signup and view all the answers

What distinguishes usage-oriented services from traditional ownership models?

<p>The product is invoiced based on usage, not ownership. (C)</p> Signup and view all the answers

In a result-oriented service model, what is the seller primarily focused on providing?

<p>Desired results rendered by the product. (A)</p> Signup and view all the answers

Which of the following best describes the aim of firms providing functional services?

<p>To find cost-effective alternatives to products. (D)</p> Signup and view all the answers

What is a key determinant of a seller's competitiveness in a functional service?

<p>Optimization of the Product-Service System. (C)</p> Signup and view all the answers

Which of the following examples aligns with the concept of usage-oriented services?

<p>A tool rental service. (C)</p> Signup and view all the answers

What is one of the primary goals of the course in marketing management?

<p>To teach the combination of marketing tools for effective strategies (C)</p> Signup and view all the answers

In what industry has Yannick LE GENISSEL accumulated over 15 years of experience?

<p>Textile and Action Sports (C)</p> Signup and view all the answers

What position did Yannick LE GENISSEL hold in Brazil?

<p>Sales Manager (D)</p> Signup and view all the answers

What is Yannick LE GENISSEL's educational background?

<p>Studied International Business and Management at Grenoble Ecole de Management (C)</p> Signup and view all the answers

Which role has Yannick NOT held since 2015?

<p>University Dean of Business Programs (B)</p> Signup and view all the answers

What type of goods does Yannick distribute between France and Brazil?

<p>European surfing equipment and Brazilian goods (A)</p> Signup and view all the answers

Where was Yannick LE GENISSEL born?

<p>Annecy (A)</p> Signup and view all the answers

Which of the following is not an objective of the marketing management course?

<p>Understanding how to apply marketing tools individually (D)</p> Signup and view all the answers

What is the primary focus of optimization innovation?

<p>Minimizing environmental and social impacts (B)</p> Signup and view all the answers

What characterizes procedural ecosolutions?

<p>They avoid major modifications to established consumer habits. (A)</p> Signup and view all the answers

How does redesign innovation differ from optimization innovation?

<p>Redesign innovation involves changing consumer habits. (D)</p> Signup and view all the answers

What example exemplifies procedural ecosolution?

<p>Fair trade practices that improve worker conditions (B)</p> Signup and view all the answers

What is a major drawback of the nitrite-free ham launched by Fleury Michon?

<p>It exhibits a lighter color than regular ham. (B)</p> Signup and view all the answers

Which of the following statements about ecosolutions is true?

<p>Procedural ecosolutions do not involve altering consumer habits significantly. (A)</p> Signup and view all the answers

What is the significance of the term 'extended value integration' in the context of sustainability?

<p>It emphasizes the inclusion of both environmental and social aspects. (B)</p> Signup and view all the answers

Fair trade seeks to ensure what among workers?

<p>Economic and social progress (C)</p> Signup and view all the answers

What is a key aspect of Decathlon's ecodesign strategy?

<p>Consideration of materials and production processes (C)</p> Signup and view all the answers

Which of the following best describes Decathlon's 'Trocathlon' program?

<p>A second-hand goods recycling initiative (B)</p> Signup and view all the answers

What model does Decathlon employ with its 'We play circular' subscription?

<p>A functionality-based model (B)</p> Signup and view all the answers

In the context of marketing management, what does the term 'constrained world' primarily refer to?

<p>Environmental and sustainability challenges (B)</p> Signup and view all the answers

How does Decathlon's approach to product design differ from traditional models?

<p>Integrating sustainability into the design process (C)</p> Signup and view all the answers

What is the potential benefit of utilizing a circular subscription model?

<p>Enhanced customer loyalty and sustainability (A)</p> Signup and view all the answers

Which of the following is NOT a characteristic of ecodesign?

<p>Minimizing customer engagement in product choice (C)</p> Signup and view all the answers

What is one of Decathlon's goals with its Second-life program?

<p>To extend the use of existing items through resale or refurbishment (C)</p> Signup and view all the answers

Flashcards

Marketing Tools

Separate marketing techniques that, when combined, form a complete marketing strategy.

Marketing Strategy

A carefully planned set of actions designed to achieve specific marketing goals.

Complete Strategy

A complete marketing strategy uses combined marketing tools in a coordinated way.

Effective Strategies

Strategies that achieve intended results efficiently.

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Course Objective #1

Connect marketing tools to create an effective strategy from beginning to end.

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Marketing Management

Planning, implementing, and controlling the complete marketing process to achieve strategic goals.

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Constrained World

A marketing environment with limitations and challenges.

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Sustainable Innovation

Developing new products or services that are environmentally friendly or economically viable.

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Sustainable product mix

Developing a range of products that consider environmental and social impacts, and support consumer sustainable use.

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Fair pricing policy

Pricing products in a responsible way, considering environmental and social costs, making sure the price reflects sustainability.

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Sustainable distribution

Reducing the negative impact of product delivery, involving sustainable relationships with suppliers, and ensuring value to consumers.

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Responsible communication

Marketing campaigns that are ethical, build a sustainable consumer culture, and minimize negative environmental impact.

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Marketing Mix

A combination of strategies (product, price, distribution, and promotion) to achieve marketing goals while considering sustainability.

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Eco-solution

A new solution to an environmental or social problem that doesn't significantly change consumer habits.

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Optimization innovation

Improving existing products, processes, or services to reduce environmental and social impacts.

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Redesign innovation

Creating a new product or service design with reduced environmental and social impacts.

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Behavioral innovation

Changing consumer habits to reduce environmental and social issues.

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Procedural innovation

Improving processes or procedures to reduce environmental and social impacts.

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Extended value integration

Improving a product or service in a way that positively impacts the use and sustainability of the product/service

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Fair trade

A system that promotes economic and social progress for workers involved in the production of goods.

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Usage-oriented service

The provider delivers a service that involves using a product without transferring ownership. The customer pays for usage, not the product itself. Examples include car sharing, tool rental, and financial leasing.

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Result-oriented service (functional service)

Instead of selling a product, the provider sells a guaranteed outcome achieved by using that product. This focuses on the desired result for the customer, not the product itself.

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Product-Service System (PSS)

A system that combines products and services to achieve a specific result for the customer, optimizing resources and energy to reach the desired outcome.

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What is the provider's focus in a result-oriented service?

The provider focuses on optimizing the Product-Service System to deliver the desired result with minimal resources and the most efficient use of energy.

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How does competitiveness depend on the provider in result-oriented services?

The seller's competitiveness depends on their ability to optimize the Product-Service System, using the least possible resources and energy to achieve the desired result.

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Workshop Process

A structured approach for each workshop, including a systematic set of steps.

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Decathlon Transformation

Decathlon's shift towards a more sustainable and circular business model.

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Ecodesign

Designing products with environmental considerations in mind, focusing on materials and the production process.

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Second-hand Programs

Initiatives that promote the reuse and resale of products, reducing waste and extending product life.

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Trocathlon & Decathlon Occasion

Decathlon's platforms for selling used sporting goods, offering affordable options for customers.

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Decathlon Second-life Program

A program where Decathlon collects and repairs used products, offering them for sale again.

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Functionality-based Model

A subscription model where customers pay for the use of a product rather than owning it, promoting resource sharing.

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Decathlon We Play Circular

Decathlon's subscription service offering access to sporting equipment, enabling sustainable consumption.

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Trademark Validity

A trademark is valid if it meets specific criteria: it must be available, lawful, not confusing, distinctive, and not against public order or morality.

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Trademark Database

A searchable database where you can find registered trademarks, usually maintained by a government agency.

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Brand Sign: Colors

Colors used in a brand's logo, packaging, or advertising can create visual associations and recognition.

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Brand Sign: Patterns

Repeating designs or arrangements in a brand's visual identity can strengthen its memorability and evoke emotions.

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Brand Sign: Typography

The style and design of a brand's font choices contribute to its overall message, tone, and personality.

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Study Notes

Welcome to KEDGE Business School

  • KEDGE Business School is an organization which is part of a business education system.
  • The organization is dedicated to change.
  • It follows standards of EFMD, EQUIS and AACSB AMBA

Professor Yannick Le Genissel

  • 43 years old
  • Married, 3 children
  • Born in Annecy (French Alps), living in Biarritz, previously lived in Brazil and Mexico
  • Graduated from Grenoble Ecole de Management in International Business & Management
  • 15+ years experience in textile and action sports industry ("surfwear")
  • Marketing & Product Manager Assistant (Quiksilver, 2004)
  • Product Manager (Rip Curl, 2006)
  • Apparel Division Manager (Rip Curl, 2010)
  • Sales Manager (Kanui, 2013)
  • Consultant in product strategy
  • Training instructor in Marketing & Negotiation
  • Import/Export distributor between France & Brazil (European surfing equipment and Brazilian goods)

Marketing Management Reconsidered Course Presentation

  • The course is focused on S1: Introduction to Marketing Management in a constrained world.
  • The course will cover how to define Marketing, practicing Marketing Management in a constrained world and designing sustainable innovation and business models.

Course Objectives

  • Course Objective #1: Moving from mastering marketing tools independently to assembling them in combined strategies.
  • Course Objective #2: Systematically integrating the constraints of the economic, social, and ecological environment in the use of marketing tools, to arrive at sustainable strategies.

Course Organization

  • Each session is divided into two parts:
    • Part 1: Theoretical presentation of a marketing tool and corresponding strategic themes.
    • Part 2: Real-world application of the tool to a group project in the form of a guided workshop.
    • Part 3: Individual assimilation and finalization of group project work at home.

Sessions and Group Projects Progress Schedule

  • Each session progresses with a defined course theme and related workshop theme.
  • The schedule lists specific dates for each course theme and related workshop, which include project milestones and reporting requirements.
  • Course sessions detail how the topics will progress. The schedule includes required intermediate and final deliverables.

Course Resources

  • Course materials and assessments are available on Learn - Blackboard Collaborate, and data bases and additional readings from Kedge Library.

Assessment

  • Final quiz (30%)
    • Mastery of concepts
  • Oral Presentation & Participation in class (30%)
    • Criteria include: participation, compliance with time limit, note detachment, fluency, clarity and persuasiveness.
  • Group project (40%)
    • Group grade (out of 20), with individually moderated grading based on personal engagement.

Individual Assessment - Final Quiz (30%)

  • Covers understanding of concepts from theoretical sessions and workshops, using 60-minute online quiz.
  • Contains 40 multiple-choice questions with potentially several possible answers.

Individual Assessment - Presentation & Class Participation (30%)

  • Scores participation, including compliance with time limit, note detachment, oral presentation's fluency and clarity.

Collective Assessment - Group Project (40%)

  • Grades quality and creativity of project materials.
  • Evaluates understanding of concepts, marketing strategy, originality, creativity, sustainability integration.
  • Team engagement is moderated by individual group members.

Additional Rules for Working Well Together

  • Late arrival guidelines
  • Absence procedures
  • Make-up exam guidelines
  • Access problems with online platforms
  • Peer-review issues in groupwork.

Use of Generative AI Tools

  • Generative AI tools use is usually prohibited for the final quiz.
  • Allowed use in the main project, with restrictions depending upon the nature of the prompt.
  • Ethical use charters, signed by group members, must accompany the work.

Course Group Project

  • Design a marketing plan for a new sustainable offer for an existing brand.
  • Outline a launch strategy including sustainability issues at all levels.
  • Present the corresponding marketing plan to the class.

Course Objective #1 Analysis

  • The aim is to combine marketing tools rather than viewing them in isolation.
  • The objective is for students to understand how to combine these tools to execute effective strategies.

Defining Marketing Today

  • A definition of marketing management.
  • The importance of studying audiences, their specific needs, uses, desires, and aspirations, in order to create, develop, and offer suitable product ranges.

Additional Considerations in Marketing Management

  • The course notes detail challenges in the current marketing landscape.
  • Include current issues around climate change, biodiversity loss, energy scarcity, and resource depletion.
  • Consider social issues including global poverty, food insecurity, and the issue of climate displacement.
  • Include discussions on global and national inequalities
  • Highlight regulatory and normative parameters regarding sustainability.

Current Discussions. The Context: A Constrained World.

  • Some current discussions, like adapting to climate change and/or technological solutions versus degrowth, are mentioned in the course notes.
  • The need for change is highlighted in relation to sustainable development.

Marketing as a Specific Vision of Exchanges

  • Exchanges in marketing must be fair and involve all stakeholders in the creation of value: individuals, organizations, and institutions.
  • Related tools must be used responsibly.

Specific Product Policy Discussion

  • The notes detail how to create a policy for products with a focus on sustainability and reducing environmental impact

Product-Service System (PSS) Typology

  • Types of Product-Service Systems (PSS), including pure product, product-oriented service, use-oriented and result oriented, and pure service.
  • Different approaches for developing innovation through product servicization
  • Product, use, or result-oriented strategies and how they are used to drive customer value

Levels of Strategic Integration

  • Levels of strategic integration including integrative, proactive, and defensive strategies
  • A summary of business practices related to this. How these approaches are executed

Implementing an Integrative Product Strategy

  • The notes explain how to properly establish the framework of reference for a product-strategy. Step-by-step guidelines are provided.

Responsibility for the Marketing Function

  • Diagrams highlight areas of responsibility, including production/R&D, logistics, purchases, key performance indicators, sustainable supply chains, and responsible purchasing strategies.

How to Innovate Sustainably.

  • How to create a structured approach for creating new, sustainable products and business models.
  • Innovation as a process and a result are explored.

Sustainable Innovation Typology

  • Different types of sustainable innovation, including optimization, redesign, procedural and behavioral types.
  • These are summarized and shown in different types of diagrams

Designing New Sustainable Business Models

  • The use of servicization (including examples) and the creation of new business models.
  • The concept of building an ecosystem of stakeholders is examined.

Value Creation at the Heart of Marketing

  • Importance of the value created by the organization versus the value perceived by the consumers.

Analyzing Brand Equity

  • The financial and customer-based brand equity is discussed as well as how these issues impact consumer perceptions and actions towards brands.

Company-Based Brand Equity

  • A table outlines the financial values of different companies.

Customer-Based Brand Equity

  • The importance of brand awareness (top of mind, spontaneous/aided awareness, no awareness) for customer perceptions and actions.
  • A comparison to the concept of brand image is made.

Brand Identity and Purpose

  • The concept of both brand identity and purpose is discussed.
  • How both fit into a company's strategy is analyzed

Purpose Definition

  • An aspirational reason for a company's existence, inspiring action for both internal stakeholders and wider society
  • Explanations for an organization, or brand, to have a purpose

Purpose Rise

  • Explanations for how companies can have clear purposes and communicate these to both the public and their employees.

Formulating the Purpose

  • Practical analysis for companies to build on purpose.
  • Specific criteria examined include: Change, Credibility, Consistency, Brevity and Specificity. The course provides examples of how these might be useful for different types of businesses and organizations.

Purpose Integration - Pacte Act

  • Understanding the 2019 French Pacte Act, how it applies to businesses and responsibilities the act imposes.

Brand Activism

  • Meaning, individual and collective examples of activism, associated benefits and drawbacks to a company, including examples

Brand Identity and Purpose

  • The importance, to companies. Vision and purpose as a basis for strategy and operations

Workshops, Analysis and Methods

  • Details of workshop objectives for different parts of the programme. Analysis and methodical steps involved.

Key takeaways

  • Information required for each part of the written assignment and subsequent presentation.
  • Use of a 3-part format -- analysis, strategy, and the future outlook for a new product or business.

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Test your knowledge on trademark validity and sustainable marketing principles with this comprehensive quiz. Cover essential aspects of brand representation, pricing policies, and service models, helping you deepen your understanding of modern marketing strategies.

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