Marketing and Stakeholders Quiz

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Questions and Answers

What is the customer's perspective on value?

  • The value proposition from the seller's perspective
  • The ratio of perceived benefits to perceived costs (correct)
  • The economic value of a single customer
  • The total costs of acquiring a product

How do marketing activities contribute to value creation?

  • By reducing customer benefits
  • By decreasing the perceived value proposition
  • By increasing advertising costs
  • Through innovations that enhance customer benefits and reduce costs (correct)

What is the primary goal for marketers in terms of a single customer?

  • To decrease the cost of acquisition
  • To retain customers at all costs
  • To decrease perceived customer benefits
  • To increase value through co-creation (correct)

What is a distinctive competency that can lead to a competitive advantage?

<p>Building a strong value chain (B)</p> Signup and view all the answers

What are everyday people doing in terms of value creation?

<p>Producing user-generated content (C)</p> Signup and view all the answers

How is social networking related to value creation?

<p>It leverages Web 2.0 to generate value (B)</p> Signup and view all the answers

What is the key difference between needs and wants?

<p>Needs are the difference between the actual and desired state, while wants are the desire to satisfy a need in a particular way. (A)</p> Signup and view all the answers

Who are considered stakeholders in marketing?

<p>Consumers, business buyers, sellers, and investors (B)</p> Signup and view all the answers

What is a marketplace in marketing?

<p>Any location or medium used to facilitate an exchange (A)</p> Signup and view all the answers

Which utility represents the benefit derived from having access to a product at the right time?

<p>Time utility (C)</p> Signup and view all the answers

What does value represent for customers in marketing?

<p>The sum of benefits a consumer receives from using a product (C)</p> Signup and view all the answers

Which of the following utility refers to the benefit derived from obtaining a product where it is needed?

<p>Place utility (A)</p> Signup and view all the answers

What is the key difference between needs and wants in marketing?

<p>Needs are essential for survival, while wants are not necessary. (C)</p> Signup and view all the answers

In the context of marketing, which group is considered a stakeholder?

<p>Both A and B (A)</p> Signup and view all the answers

How does marketing create value for stakeholders?

<p>By identifying and satisfying the needs of consumers. (B)</p> Signup and view all the answers

What is a marketplace in the realm of marketing?

<p>Any location or medium where an exchange can take place. (A)</p> Signup and view all the answers

Which utility is NOT typically considered in the marketing mix?

<p>Production utility (A)</p> Signup and view all the answers

How do modern marketers implement the marketing concept?

<p>By identifying and satisfying consumer needs to ensure profitability. (A)</p> Signup and view all the answers

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