10 Questions
Which of the following activities is NOT involved in marketing?
Delivering
What do customer expectations refer to?
What customers anticipate in terms of service and interactions in the future
According to the 3 Cs marketing model, which of the following is NOT a priority?
Researching the business
What does market share represent?
The percentage of an industry's sales controlled by a company
What is the difference between customer needs and customer wants?
Customer needs refer to what customers require to solve a problem, while customer wants reflect how customers want to be treated
Which of the following is NOT one of the 3 Cs of Marketing?
Collaboration
What does market share represent?
The percentage of a company's sales controlled by the entire industry
What is the main focus of customer expectations?
Service and interactions in the future
What do customer wants reflect?
How customers want to be treated
What are customer needs?
What customers require to solve a problem
Test your knowledge on marketing and customer expectations with this quiz! Learn about the importance of customers in marketing and discover the 3 Cs marketing model.
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