Podcast
Questions and Answers
What is the formula for calculating the break-even point?
What is the formula for calculating the break-even point?
Which of the following is NOT a characteristic of fixed costs?
Which of the following is NOT a characteristic of fixed costs?
In the context of regression analysis, what does the term 'B1' represent?
In the context of regression analysis, what does the term 'B1' represent?
Which of the following is NOT a benefit of using regression analysis?
Which of the following is NOT a benefit of using regression analysis?
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What is the primary purpose of marketing mix models?
What is the primary purpose of marketing mix models?
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What does ROAS measure?
What does ROAS measure?
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Which type of chart is most suitable for visualizing the proportion of each customer segment within the total population?
Which type of chart is most suitable for visualizing the proportion of each customer segment within the total population?
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What is the primary purpose of using perceptual charts in marketing?
What is the primary purpose of using perceptual charts in marketing?
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Which of the following is NOT a step in goal planning for marketing campaigns?
Which of the following is NOT a step in goal planning for marketing campaigns?
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Study Notes
Types of Marketing Analytics
- Descriptive Analytics: examines past data for insights, a common forerunner to predictive or prescriptive analysis
- Key questions in Descriptive Analytics:
- Alerts: "What actions are needed?"
- Query/Drill Down: "What exactly is the problem?"
- Ad-hoc: "How many, how often, where?"
- Standard Report: "What happened?"
- Business Metrics: evaluate performance against goals, such as efficiency and revenue
- Data Analysis Process:
- Data Required: extracted from reports or databases
- Data Collection: ensures accuracy and cleanliness
- Data Analysis: utilizes statistical techniques for pattern identification
- Data Presentation: communicates findings through charts and graphs
- Predictive Analytics: forecasts future brand trajectory and potential client lifespan
- Key questions in Predictive Analytics:
- Optimization: "What is the best that can happen?"
- Predictive: "What will happen next?"
- Randomized: "What if we try this?"
- Statistical Analysis: "Why is this happening?"
Marketing Plan
- Objectives:
- 5 C's: customer analysis, company assessment, competitor research, collaborator evaluation, context understanding
- Strategy
- Segmentation, Targeting, Positioning
- SWOT and PEST Analysis:
- SWOT: internal analysis
- PEST: external analysis (Political, Economic, Social, Technological)
- Tactics:
- 4 P's: Product, Price, Place, Promotion
Brand Personality and Architecture
- Brand Personality:
- Characteristics attributed to a brand
- Consistency across messaging, images, and campaigns
- Emotional connection with the target audience
- Brand Architecture:
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- Brand Core
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- Brand Personality
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- Emotional Benefits
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- Product Benefits
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- Product Attributes
Customer Lifetime Value (CLV)
- CLV: a metric in predictive analysis for estimating the total value a customer brings over their relationship
- Uses of CLV in Marketing:
- Customer Segmentation and Targeting: identifies high-value customers for targeted marketing strategies
- Customer Relationship Management (CRM): shapes CRM strategies to enhance customer experience and retention
- Product Development and Service Enhancement: influences product development based on insights from high CLV customers
- Forecasting and Long-Term Planning: aids in strategic business decisions regarding growth and expansion
Break Even Analysis
- Formula: Break even = Total Fixed Costs / Contribution Margin per Unit
- Total Fixed Costs: costs that do not vary with sales level or marketing scope
- Contribution Margin per Unit: revenue from each sale contributing to covering fixed costs and profit
Charts and Graphs
- Graphs/Scatter Plots: visualize relationships between two variables to identify clusters
- Bar Charts: compare frequency or distribution of categories within a dataset
- Pie Charts: illustrate the proportion of each cluster within the total population
- Frequency Tables: tabular representation of the distribution of values within a dataset
- Contingency Tables: show the relationship between two categorical variables
- Perceptual Charts: visualize customer perceptions of brands or products to identify clusters
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Description
This quiz covers the first section of marketing analytics, including descriptive analytics and business metrics. It explores how to examine past data for insights and evaluate performance against goals.