Managing Visitors in Sustainable Tourism
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Questions and Answers

What is the primary purpose of Environmental Impact Assessment (EIA) in tourism?

  • To promote tourism ventures without restrictions
  • To evaluate potential environmental consequences of tourism developments (correct)
  • To increase visitor numbers to popular destinations
  • To decrease engagement with local communities

Which of the following describes an effective strategy for Visitor Behavior Management?

  • Encouraging over-visitation to boost local economies
  • Implementing strict laws without community support
  • Promoting free access to all restricted areas
  • Influencing visitor actions to foster environmental conservation (correct)

What is the significance of Community Engagement in Tourism?

  • To prioritize tourist opinions over local needs
  • To ensure local communities are marginalized in decision-making
  • To integrate local voices into tourism development processes (correct)
  • To limit local involvement and investment in tourism

What is a key aspect of Capacity Management Strategies in tourism?

<p>To avoid overcrowding by determining optimal visitor numbers (B)</p> Signup and view all the answers

Which of the following best describes Sustainable Tourism Practices?

<p>Minimizing negative impacts while promoting responsible travel (B)</p> Signup and view all the answers

Why is tourism considered a discretionary activity?

<p>Tourism is a discretionary activity because it is not a basic need for survival like food and water.</p> Signup and view all the answers

How does tourism contribute to economic growth compared to traditional sectors?

<p>Tourism is growing at rates exceeding those of many economies, providing significant economic contributions.</p> Signup and view all the answers

What role do governments see tourism playing in employment opportunities?

<p>Governments view tourism as a growing sector that can create new employment opportunities focused on service industries.</p> Signup and view all the answers

In what way is tourism linked to quality of life and well-being?

<p>Tourism is associated with quality of life as it provides opportunities for rest, relaxation, and personal enjoyment away from daily stresses.</p> Signup and view all the answers

How is the concept of tourism viewed in relation to rights in developed countries?

<p>In developed countries, tourism is often seen as a basic right, reflected in legislation regarding holiday entitlement.</p> Signup and view all the answers

What is 'pro-poor' tourism and its intended impact?

<p>'Pro-poor' tourism is tourism advocated in less developed countries as a solution to poverty.</p> Signup and view all the answers

How do holidays serve as a defining feature of non-work for many people?

<p>Holidays are seen as essential breaks from work, providing time for relaxation and personal pursuits.</p> Signup and view all the answers

What recent developments have made global travel more accessible?

<p>The rise of low-cost airlines and affordable travel options has made global travel more accessible to diverse socioeconomic classes.</p> Signup and view all the answers

What role does TripAdvisor play in the modern tourism industry?

<p>TripAdvisor influences consumer choices by providing peer reviews and ratings of tourism products and services.</p> Signup and view all the answers

How did the management and planning of the Rio Olympiad impact tourism?

<p>The Rio Olympiad highlighted the challenges of tourism management, leading to significant legacy issues and negative impacts on the local tourism infrastructure.</p> Signup and view all the answers

Explain the significance of the Disney model of customer care in tourism.

<p>The Disney model of customer care emphasizes exceptional service and emotional connections, setting a high standard for guest experiences in the tourism industry.</p> Signup and view all the answers

What are some challenges faced by Destination Management Organizations (DMOs) in promoting tourism?

<p>DMOs face challenges like balancing tourism growth with sustainability, managing diverse stakeholder interests, and adapting to changing visitor preferences.</p> Signup and view all the answers

How has Brexit affected tourism in the UK?

<p>Brexit has introduced uncertainty affecting travel regulations, visa requirements, and potentially diminishing the appeal of the UK as a tourist destination.</p> Signup and view all the answers

What is 'slow travel' and how does it contribute to sustainability?

<p>Slow travel promotes a more meaningful and environmentally friendly approach to tourism, encouraging travelers to explore destinations at a leisurely pace.</p> Signup and view all the answers

What innovative practices have Scandic Hotels implemented related to sustainability?

<p>Scandic Hotels have adopted various environmental practices such as energy-efficient operations and sourcing local products to minimize their ecological impact.</p> Signup and view all the answers

Describe the importance of Corporate Social Responsibility (CSR) for tour operators.

<p>CSR is crucial for tour operators as it enhances their brand reputation, fosters guest loyalty, and encourages sustainable practices within communities.</p> Signup and view all the answers

What environmental challenge is threatening the Maldives as a tourism destination?

<p>Climate change and sea level rise are the main environmental challenges threatening the Maldives.</p> Signup and view all the answers

How has the Maldivian government attempted to address rising sea levels?

<p>The Maldivian government has constructed a 3m sea wall on one island to combat rising sea levels.</p> Signup and view all the answers

Why is sustainable tourism research significant since the 1990s?

<p>Sustainable tourism research is significant because it focuses on managing environmental, economic, and cultural resources for long-term viability.</p> Signup and view all the answers

What was a key finding of Krippendorf's 1987 study on tourism?

<p>Krippendorf's study questioned the necessity of long-haul travel and highlighted the environmental damage caused by tourism.</p> Signup and view all the answers

What does the UNWTO/UNEP guide focus on regarding tourism?

<p>The UNWTO/UNEP guide focuses on making tourism more sustainable and offers strategies for policy-makers.</p> Signup and view all the answers

What critical perspective does Mowforth and Munt's book provide about tourism?

<p>Mowforth and Munt's book challenges the notion that tourism can easily translate into sustainable practices, especially in less developed countries.</p> Signup and view all the answers

In what ways can tourism development impact local cultures and communities?

<p>Tourism development can compromise local cultures and communities by leading to commercialization and erosion of cultural identity.</p> Signup and view all the answers

Why are the resources available for mitigating climate change impacts in the Maldives considered limited?

<p>The Maldives has limited financial and infrastructural resources to address the extensive impacts of climate change.</p> Signup and view all the answers

What are the four areas of experience consumers focus on in tourism?

<p>Entertainment, education, aesthetics, and escapism.</p> Signup and view all the answers

How has the growth of the internet impacted tourism experiences?

<p>The internet allows consumers to seek and share global experiences, enhancing the tourism market.</p> Signup and view all the answers

What is Web 2.0 and how is it significant to tourism?

<p>Web 2.0 refers to interactive, user-generated content on the internet, which allows tourists to share travel experiences.</p> Signup and view all the answers

Which online travel site was mentioned as an example of consumer reviews?

<p>TripAdvisor.com.</p> Signup and view all the answers

What has replaced the initial internet technologies in tourism marketing?

<p>Web 2.0 technologies and social media.</p> Signup and view all the answers

In what way do consumer experiences influence future tourism development?

<p>They guide the creation of tourism experiences aligned with consumer interests and preferences.</p> Signup and view all the answers

How does social media contribute to the tourism industry?

<p>It enables consumers to communicate about their travel experiences and influences others' travel choices.</p> Signup and view all the answers

What role do ratings and reviews play in online travel bookings?

<p>They provide critical feedback that influences consumer trust and booking decisions.</p> Signup and view all the answers

How has the economic crisis impacted countries highly dependent on tourism?

<p>Countries with high tourism dependence experienced significant drops in tourism revenue, with declines ranging from 4% to 9%. This resulted in downsizing of tourism operations and job losses, particularly affecting low-paid and female employees.</p> Signup and view all the answers

What percentage of exports did low-income countries derive from tourism in 2009?

<p>Low-income countries depended upon tourism for 45% of their exports in 2009.</p> Signup and view all the answers

What role did the internet and technology play in the growth of tourism interest?

<p>The internet and technology made knowledge and awareness of tourism opportunities more accessible, boosting interest in travel. This facilitated global connectivity and informed consumers about tourism options.</p> Signup and view all the answers

In which countries were the percentage drops in tourism revenue markedly higher during the economic crisis?

<p>The percentage drops in tourism revenue were particularly greater in high spending markets such as the UK and USA. These markets experienced larger declines compared to developing countries like the Maldives and Costa Rica.</p> Signup and view all the answers

What consequences did the downsizing of tourism operations have in the Maldives?

<p>In the Maldives, the downsizing led to nearly 1,477 job losses, primarily impacting low-paid immigrant workers. A sizeable cut of 20-30% occurred in the Maldivian tourism workforce.</p> Signup and view all the answers

How did international tourism receipts reflect the interconnectedness of global tourism in 2013?

<p>International tourism accounted for US$306 billion in receipts, illustrating significant global economic interdependence. It represented 36% of the total volume of international tourism.</p> Signup and view all the answers

What trends have researchers linked to increasing household spending on travel and tourism?

<p>Researchers have linked increasing household spending on travel and tourism to the rise of 'leisure lifestyles'. This trend indicates a growing prioritization of travel within individual and family budgets.</p> Signup and view all the answers

What was the impact of the economic crisis on female employees within the tourism sector?

<p>Female employees faced greater impacts from layoffs and reduced outgoings within the tourism sector compared to their male counterparts. This exacerbated existing gender inequalities in employment.</p> Signup and view all the answers

What is the pattern of tourism migration identified among elderly UK pensioners?

<p>They migrate to warmer climates in the Mediterranean for the winter.</p> Signup and view all the answers

How many people in the UK reportedly own a second home?

<p>Over 300,000 people own a second home in the UK.</p> Signup and view all the answers

What range estimates are given for domestic second-home ownership in the USA?

<p>Estimates range between 3.6 million and 9.2 million properties.</p> Signup and view all the answers

What are 'visiting friends and relatives' in the context of tourism?

<p>They refer to a flow of people traveling to see friends and family, differing from conventional tourism.</p> Signup and view all the answers

What has challenged existing definitions of tourism according to commentators?

<p>New forms of tourism like students on a Year Abroad or volunteering have challenged existing definitions.</p> Signup and view all the answers

How does the definition of tourism provided by Chadwick (1994) encompass various activities?

<p>It includes human and business activities linked to temporary movement for business, pleasure, and personal reasons.</p> Signup and view all the answers

What term do people in the USA often mistakenly use when referring to tourism?

<p>They often use the term 'travel' when 'tourism' is actually meant.</p> Signup and view all the answers

What is a significant characteristic of the tourism patterns mentioned in the context of locations like Tuscany, Malta, and Spain?

<p>These patterns include seasonal visitors who stay for two to six months.</p> Signup and view all the answers

Flashcards

Visitor Behavior Management

Strategies to encourage tourists to act in a way that protects the environment and social harmony.

Environmental Impact Assessment

A tool to predict and lessen the harm tourism can cause to the environment before new projects start.

Community Engagement in Tourism

Involving local people in tourism decisions to ensure benefits and avoid marginalization.

Capacity Management

Planning the right number of tourists a place can handle for long-term health.

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Sustainable Tourism Practices

Ways to make tourism less harmful to the environment and helpful to local communities.

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Tourism Impact

The positive and negative effects that tourism has on a place, its people, and environment.

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Sustainable Tourism

Tourism that aims to minimize negative impacts and maximize positive benefits for both tourists and host communities in the long term.

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What is a 'green' meeting?

A meeting that minimizes its environmental impact by incorporating sustainable practices like reducing waste, using renewable energy, and promoting local sourcing.

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Corporate Social Responsibility (CSR)

Businesses voluntarily taking steps to operate ethically and contribute positively to society and the environment.

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Destination Management Organization (DMO)

An organization responsible for promoting and managing a tourism destination to ensure its sustainable growth and development.

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Slow Travel

A travel style focusing on experiencing a destination deeply, immersing in its culture, and minimizing environmental impact.

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Tourism Strategy

A plan outlining how a destination will achieve its tourism goals, taking into account economic, social, and environmental factors.

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Repositioning a Resort

Changing the image or target market of a resort to better meet changing tourist demands and attract a new audience.

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Tourism: Discretionary Activity

Tourism is not a basic need for survival. People choose to travel for leisure or pleasure.

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Tourism's Economic Significance

Tourism plays a crucial role in global economies, with growth rates often exceeding overall economic growth.

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Tourism and Employment

Governments see tourism as a source of new jobs, especially in service industries, helping to boost economic development.

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Tourism and Quality of Life

Tourism provides a break from routine, offering opportunities for rest, relaxation, and new experiences, contributing to well-being.

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Tourism as a Right

In developed countries, tourism is often seen as a right, enshrined in laws that guarantee holiday entitlement.

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Pro-Poor Tourism

Tourism is promoted as a potential solution to poverty in developing countries.

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Tourism and Non-Work

Holidays are an important part of non-work time for many people.

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Accessibility of Global Travel

Low-cost airlines and affordable travel options have made global travel more accessible, leading to increased demand for tourism.

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Climate Change Impact on Tourism

Rising sea levels threaten small islands like the Maldives, potentially damaging tourism infrastructure and harming their livelihoods.

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Sustainability in Tourism

The practice of managing tourism resources, including the environment, economy, and culture, to ensure long-term viability without harming them.

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Challenges to Sustainability

Many island destinations face significant challenges in achieving sustainable tourism due to limited resources and the vast scale of climate change impacts.

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Krippendorf's Study (1987)

A landmark study questioning the necessity of long-haul travel and its negative environmental impact, highlighting the need for more sustainable tourism.

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Connell and Page's Study (2008)

A comprehensive review of key studies in sustainable tourism, charting its development and evolution over decades.

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Mowforth and Munt's Study (2008)

A critical analysis of the sustainability debate challenging the assumption that tourism can easily be made sustainable, especially in developing countries.

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UNWTO/UNEP Guide (2005)

A guide for policymakers focused on making tourism more sustainable, providing practical advice and strategies.

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Sustainable Tourism Research

A growing field of study exploring various aspects of sustainable tourism, including its economic, social, and environmental dimensions.

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Leisure Lifestyles

A trend where people prioritize leisure activities, including travel and tourism, as a significant part of their spending.

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Global Interconnectedness of Tourism

Tourism's impact extends beyond individual destinations, affecting economies and industries worldwide.

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Tourism Dependence in Developing Countries

Many developing countries rely heavily on tourism for export revenue, making them vulnerable to economic downturns.

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Economic Crisis Impact on Tourism

Economic crises often lead to decreased tourism spending, particularly in high-income countries, impacting tourism economies.

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Tourism Sector Response to Crisis

Tourism businesses often downsize operations and reduce expenses to cope with economic crises.

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Tourism and Job Losses

Economic downturns can lead to job losses in the tourism sector, especially affecting lower-paid and immigrant workers.

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Technology's Role in Tourism Growth

Internet access and online platforms have boosted tourism by increasing awareness and accessibility.

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Tourism's Impact on Knowledge and Awareness

Technology has made information about tourism and travel opportunities more readily available worldwide.

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E-tourism

The use of online platforms for travel planning, booking, and information.

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Web 2.0 in Tourism

The rise of social media and user-generated content for travel information and inspiration, like online travel communities and reviews.

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What's the impact of online reviews on tourism?

Online reviews, like on TripAdvisor, heavily influence travelers' choices, impacting destinations and businesses.

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Tourism Experiences: 4 Key Areas

Tourism experiences focus on entertainment, education, aesthetics (immersiveness), and escapism.

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How does the internet affect tourism experiences?

The internet helps consumers discover and plan experiences, making it easier to find exotic and unique destinations.

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Relationship between tourism and the consumer

Tourism businesses need to understand consumer needs and preferences to offer relevant experiences.

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What is the first wave of internet's impact?

The initial stage involved online travel communities where businesses marketed directly to consumers.

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What's the second wave of internet's impact?

This wave involves user-generated content and social media, creating communities and sharing travel experiences.

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Tourism Migration

A type of travel where people move to a different location for a longer period, often for several months, typically during specific seasons.

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Second Home Ownership

The trend of owning a property in a different location from one's primary residence, often used for leisure or seasonal living.

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Visiting Friends and Relatives (VFR)

Travel motivated by visiting family or friends in another location, often incorporating vacation components.

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Traditional Tourism

A type of tourism characterized by packaged tours, scheduled itineraries, and a focus on typical tourist attractions and activities.

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New Forms of Tourism

Emerging forms of tourism that differ from the traditional model, such as educational travel, volunteering, or extended stays for work or study purposes.

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What is tourism?

Tourism encompasses all human and business activities related to people temporarily moving away from their homes for leisure, business, or personal reasons.

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Tourism vs. Travel

Tourism is a specific type of travel that focuses on leisure or personal reasons, while travel encompasses all forms of movement, including work or business trips.

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The Changing Face of Tourism

Tourism is undergoing a transformation, moving beyond traditional packaged tours to encompass diverse forms of travel, often marked by extended durations and personalized experiences.

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Study Notes

Managing Visitors and Impacts in Tourism

  • Visitor Behavior Management: Strategies to influence visitor behavior for environmental conservation and social harmony in tourism destinations.
  • Environmental Impact Assessment (EIA): A crucial tool for evaluating the potential environmental consequences of tourism developments before approval, minimizing negative impacts.
  • Community Engagement in Tourism: Incorporating local communities in the planning, implementation, and benefits of tourism ventures, ensuring they have a voice in development and are not marginalized.
  • Capacity Management Strategies: Methods to determine the optimal number of visitors a destination can sustainably accommodate. This encompasses the carrying capacity of destinations, avoiding overcrowding, and preserving resources.
  • Sustainable Tourism Practices: Methods for reducing tourism's negative impacts across different aspects, like environmental protection, economic viability and social inclusion of host communities, promoting responsible travel and minimizing waste.

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Description

Explore strategies for managing visitor behavior and minimizing environmental impacts in tourism. This quiz covers essential concepts such as environmental impact assessment, community engagement, and sustainable tourism practices. Test your knowledge on how to balance visitor numbers with conservation efforts.

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