Managing Psychological Injury in the Workplace

Improving training and awareness of mental health and psychological injury management (correct)

Avoiding discussions about mental health

Keeping policies and procedures vague

Ignoring the issue

Encourage employees to hide their struggles

Punish employees who admit to having a psychological injury

Inconsistently apply policies and procedures

Clearly define policies and procedures (correct)

Conflict resolution skills

Communication skills (correct)

Time management skills

Problem-solving skills

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